Dean Team Volvo Cars of St. Louis

What a nice young man. Listened to our wants. Will deffo buy another car from this smart fella. Listened to our wants. Will deffo buy another car from this smart fella. More

Kim and John helped me with purchasing my car. They was very professional. Come see them They was very professional. Come see them More

Jennifer Crawford at Volvo Cars STL was wonderful to work with. She really went beyond being just the sales rep-she helped get us a great deal so we could drive in the car we really wanted. Wonderful experi with. She really went beyond being just the sales rep-she helped get us a great deal so we could drive in the car we really wanted. Wonderful experience all around. More

I was not going to buy a vehicle, but the service and kindness was so good, I ended up buying a vehicle. kindness was so good, I ended up buying a vehicle. More

I wouldn't trust Bob to sell me cow manure if he was standing in a field with cows taking a xxxx after my experience with him. His sales tactics are deplorable. Instead of being welcoming and actively l standing in a field with cows taking a xxxx after my experience with him. His sales tactics are deplorable. Instead of being welcoming and actively listening to me He was cold and dismissive. He didn't let me test drive my car before I signed a paper that said I would accept it as it. He tried to manipulate me after I told him I was thinking about not getting it because the payment was too high by saying things like I was making a mistake if I walked out of there without a car, no one else would finance me in the future if I left without a car from them, & that I needed a new car. When I told him the payments didn't align with my life goals he talked over me and assured me he knew what I was trying to accomplish and that my credit score would jump 20 - 30 points with each payment which I knew was complete xxxxxxxx from past experience. When I was worried about the quality of the car he said the finance company wouldn't finance a car that wasn't reliable and from past experience I also know that is complete xxxxxxxx. He lied about when they received the car and the last time it was serviced even though the Carfax said when it was serviced and received. Overall, I was treated like an imbecile while he simultaneously attempted to empathize with me and it was off putting and pathetic. He won best salesman of the year for 2021 so I expected service I would rave about for years filled with moments that would put the stereotypical stories of car salesman to shame but instead my experience was far worse than anything I've ever heard. Here's the icing on the cake. He said he would pay for my first oil change (wrote it on the back of his card and everything) as a guarantee that the car would last. The time for my oil change just passed and I had to go somewhere else to get it changed because he never got back to me when I called. Anyone who thinks he is a good salesman is either extremely naive or willfully ignorant and will benefit from his detestable sales tactics and they shouldn't be selling or be in any part of the process of selling vehicles. More

Overall great customer service from beginning to the end. Paul was accommodating and transparent about the ins and outs of the process. Also, he was a man of his word. I appreciate his candidness & diligen Paul was accommodating and transparent about the ins and outs of the process. Also, he was a man of his word. I appreciate his candidness & diligence in the process. More

Dena tame Volvo Kim & John they serves was really nice fast service I really love ❤️ Nice work keep it up 👍!! fast service I really love ❤️ Nice work keep it up 👍!! More

Easy to work with. Will do what they can to accommodate for you and professional Will do what they can to accommodate for you and professional More

Just amazing experience! Jennifer, Fred, and Brian were the best! When the time comes again, we’ll be back! We are happy campers Jennifer, Fred, and Brian were the best! When the time comes again, we’ll be back! We are happy campers More

If ever your looking for a afford deal that's reliable reach out to my buddy Fred over at Volvo..He's extremely helpful and courtesy is unmatched. reach out to my buddy Fred over at Volvo..He's extremely helpful and courtesy is unmatched. More