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Dean Team Volvo Cars of St. Louis

St. Louis, MO

4.8
1,151 Reviews
Serving the St. Louis area, Dean Team Volvo of St. Louis, located at 7700 Manchester Rd in St. Louis, MO, is your premier retailer of new and used Volvo vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
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7700 Manchester Rd

St. Louis, MO

63143

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Showing 1,151 reviews

October 18, 2021

Usually, my experience is terrible, and I dread dropping my car off for a couple reasons. 1) Loaners are usually outdated and never clean EVEN DURING A PANDEMIC! 2) Service guys are very rude! This time More

by srandle86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie (last name unknown) Brentwood Mo. location
Oct 19, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi there! Thanks for your great review and your business. We're glad to hear Katie was able to provide you with a positive service experience. Please let us know if there's anything else we can do for you.

October 08, 2021

I messaged Pinky and told him what I was interested in. He went out and got it for me and prepared all the paperwork ahead of time. When I got there, my new car was waiting for me. I took it for a spin, ma More

by stephxian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinky Persons
Oct 11, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi Steph! Thanks for your great review and your business. We're glad to hear Pinky was able to provide you with a positive car buying experience. Enjoy your new vehicle and please let us know if there's anything else we can do for you!

October 04, 2021

All the sales guys were very respectful and thoughtful of us especially bringing our two girls under 5years old. Bob Chitwood was awesome, very respectful! His experience, patience, and serving attitude wen More

by MattSemrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Winnett, Bob Chitwood
Oct 11, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi Matt! Thanks for your review and your business. We're glad to hear our sales team was able to provide you with a positive car buying experience. We appreciate your feedback regarding the extended warranty and will share this with Grant. Enjoy your new Pathfinder and please let us know if there's anything else we can do for you!

October 04, 2021

What a pleasant experience! I dread buying new cars, but Jennifer and the whole team made it so easy! My new car is gorgeous and I feel like I got a great deal. I can’t be happier with the whole experience. More

by Cgreathouse116
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Crawford
Oct 11, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi there! Thanks for your great review and your business. We're glad to hear Jennifer was able to provide you with a positive car buying experience. Enjoy your new Volvo and please let us know if there's anything else we can do for you!

October 01, 2021

My experience was unorganized and I left with my car in a worse condition than when I arrived. More

by Lelaterryawna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Gould
Oct 04, 2021 -

Dean Team Volvo Cars of St. Louis responded

I am very sorry you had problems while at my service department. Can you please share what is going on with your vehicle still so that we might address the concerns you are having. I do not remember speaking with you while you were here but I would like to talk to you about this. Please feel free to reach out to me at tomgould@deanteam.com

September 29, 2021

Fabulous experience! Calmest most respectful service I have ever received! Look forward to the future! More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Prohic
September 24, 2021

Stand up guy, easy to work with, honest. A few words to describe Pinky Persons. More

by PG13
Recommend Dealer
Yes
Employees Worked With
Pinky Persons
Sep 28, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi there! Thank you so much for your business and your great review. We're so glad to hear Pinky was able to provide you with a positive car buying experience. Enjoy your new vehicle and please let us know if you need anything else!

September 24, 2021

Pinky makes the vehicle buying easy ! Would definitely recommend Pinky to all my friends and family. More

by Zac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pinky Persons
Sep 28, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi Zac! Thank you so much for your business and your great review. We're so glad to hear Pinky was able to provide you with a positive car buying experience. Enjoy your new vehicle and please let us know if you need anything else!

September 24, 2021

I was extremely pleased with my first service. It was great to have worked with Doug. He was very friendly and took time to discuss details of the the service with me. I very much appreciated his court More

by SJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Grills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi there! Thank you so much for your business and your great review. We're so glad to hear Doug was able to provide you with a positive service experience. Please let us know if you need anything else!

September 24, 2021

Absolutely outstanding customer service and friendliness! Until I found Mark, I have always hated, I mean loathed, purchasing a vehicle. However, I was pleasantly surprised to find that there is no back and More

by Jeanette V
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mark McNulty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Dean Team Volvo Cars of St. Louis responded

Hi Jeanette! Thank you so much for your repeat business and your great review. We're so glad to hear Mark was able to provide you with another positive car buying experience. Enjoy your new vehicle and please let us know if you need anything else!

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