Dean Team Volvo Cars of St. Louis

The process was quick and easy and I was kept well informed of progress throughout my visit informed of progress throughout my visit More

Accommodating, good communication with me, and car was ready when promised. I trust service here. ready when promised. I trust service here. More

Very friendly, professional and efficient service. Done in good time as well. in good time as well. More

My husband knows my disdain for auto dealerships and pushy car salesman, so much so, I purchased my last car through an online service. I told him that I would test drive the car with him, but I did n pushy car salesman, so much so, I purchased my last car through an online service. I told him that I would test drive the car with him, but I did not want to participate in the other buying processes. When we arrived, I sat in the car and did not enter the dealership. After test driving a few vehicles, he made a purchase. He had a fantastic buying experience which led me to return when I searched for an additional car. I contacted Brian Jackson. He listened while I told him what my budget was and the type of vehicle I wanted. Even though he was on vacation, he still assisted me. He texted me pictures of the car the same day and also followed up with a text message. Since it was the end of the business day, we made an appointment to test drive a car the following day. The vehicle matched our needs, and we were interested in making the purchase. Mr. Jackson began the process, and Grant Winnett (along with Lauren Caruso) helped facilitate our loan processing needs. For many years, I would look at advertisements for Dean Team Auto. Customer Service, communication, and follow-through are significant to me. Dean Team Volvo has impressed me with their excellent customer More

Superior service. The entire service area is immaculate, and the waiting area is comfortable and well stocked. This was a simple checkup visit, but on other more complex visits, I liked the way I was kept i and the waiting area is comfortable and well stocked. This was a simple checkup visit, but on other more complex visits, I liked the way I was kept informed. Doug is a terrific manager. More

I really appreciated having the loaner car because it took so long to get the required parts for my car. Just needed to hear from someone more than once. I think they were very busy… took so long to get the required parts for my car. Just needed to hear from someone more than once. I think they were very busy… More

I'm pretty disappointed with my first visit to Volvo of St Louis. I got an alignment and it is no better than it was before. It still pulls to the right. Instead of the steering wheel being off center to t St Louis. I got an alignment and it is no better than it was before. It still pulls to the right. Instead of the steering wheel being off center to the right it is now off center to the left. Also, the mechanic left his greasy handprints on the inside of my door. Also, I did not ask for a car wash and it probably added many minutes to an already long visit. More

Allen was very friendly. Took care of all questions. Got me a loaner for the day. Satisfied. Tires and windshield were installed and they look great. me a loaner for the day. Satisfied. Tires and windshield were installed and they look great. More

Great service and a beautiful facility. I appreciated the care the took with my vehicle. I would definitely consider service in the future. Thank you Alen! care the took with my vehicle. I would definitely consider service in the future. Thank you Alen! More

Doug kept me up to date with the status of my car, didn’t suggest things I didn’t need, and provided me with a loaner car over the weekend. suggest things I didn’t need, and provided me with a loaner car over the weekend. More