Dean Team Volvo Cars of St. Louis

Alen was great! He went above and beyond! I had brought my car in on a service recall but needed something else checked while I was there. Alen made sure it was checked out with no hassle! Very happy with my car in on a service recall but needed something else checked while I was there. Alen made sure it was checked out with no hassle! Very happy with the service. More

The staff at the service desk ignored me they did not greet me once i drove my vehicle into the bay as instructed by one of them. However, i did receive great service by the cashier very friendly and greet me once i drove my vehicle into the bay as instructed by one of them. However, i did receive great service by the cashier very friendly and polite. The service staff should work on their disposition its very rude not to be greeted when entering. I had an appointment for Thursday so i put my vehicle in a space walked in and was never given an opportunity to explain that my appointment was for the next day before i was dismissed being told i needed bring my vehicle inside. Once inside i was there for approx 10 minutes or more without acknowledgement. Not a very welcoming atmosphere. More

Just purchased a Volvo XC60 Momentum and worked with Jennifer Crawford, Sales and Leasing Consultant. After driving my former SUV for 14 years, it was time for an upgrade. The safety and technology feat Jennifer Crawford, Sales and Leasing Consultant. After driving my former SUV for 14 years, it was time for an upgrade. The safety and technology features offered in the Volvo are amazing yet a bit overwhelming given that my previous vehicle did not have any modern features. Jennifer listened to my needs and from there explained the differences between the exterior and interior styles and features. She was informative and I did not feel pressured. After my car was purchased and detailed, Jennifer sat with me in the car and walked me through the infotainment system and was able to answer all of my questions. Overall, a nice experience. More

Great salesman, Glock was very easy to work with and never pressured me and the car was ready pretty quickly. fantastic warranty (10yrs), great price, beautiful car. I couldn’t be happier. The only dis never pressured me and the car was ready pretty quickly. fantastic warranty (10yrs), great price, beautiful car. I couldn’t be happier. The only disappointing thing was the time it took to complete the sales process, no fault to the salesman. More

Great working with Alen, he was very helpful in accommodating my service appointment, which bundled three specific requests into one. Very easy to work with. accommodating my service appointment, which bundled three specific requests into one. Very easy to work with. More

Gregg was incredibly helpful! He was accommodating, patient, and kind with us while we went through the process of buying a used car. We highly recommend Gregg and the rest of the agents at the Dean T patient, and kind with us while we went through the process of buying a used car. We highly recommend Gregg and the rest of the agents at the Dean Team. More

Wow. This is something I have never done before, write a review. There is always a first time. Alen in the service department could not have been any nicer and accommodating when I went in to get an addi review. There is always a first time. Alen in the service department could not have been any nicer and accommodating when I went in to get an additional Key Fob for my XC90. He made sure that my service was expedited and was attentive to my waiting time as well as update me as to when I would have my service completed. From Bob in the used cars who sold me the car, to Ray a new car sales person who was just plain friendly and asked how he could help, to the GM Scott and the Finance Director Grant, my experience was excellent. My experience at this dealership was far better than my experience at the other Volvo dealership in town. I guess I made the right choice coming to The Dean Team! JR More

Pat was amazing! He was very honest and personal with us which we loved. By far the best and fastest car buying experience we have ever had! Would recommend to friends and family! which we loved. By far the best and fastest car buying experience we have ever had! Would recommend to friends and family! More

Joe and the Dean Team were so great to work with! I always dreaded buying a new car and having to deal with “salesmen”. Joe was never pushy, always heard me out, and walked through all my options to ma always dreaded buying a new car and having to deal with “salesmen”. Joe was never pushy, always heard me out, and walked through all my options to make sure I felt comfortable with my purchase. I am excited I bought local and will have the opportunity to service my car at the Dean Team dealership. More

My purchase was great and I would definitely go there again . Fred W. was excellent and he didn't rush or push me into purchasing. again . Fred W. was excellent and he didn't rush or push me into purchasing. More