Dean Team Volvo Cars of St. Louis

Knowledgable staff: salesman Joe MajdaGreat Knowledgable staff: salesman Joe Majda Great selection Efficient process When purchasing a new vehicle from a dealership > 100 miles away, there ar Knowledgable staff: salesman Joe Majda Great selection Efficient process When purchasing a new vehicle from a dealership > 100 miles away, there are many phone discussions prior to the actual visit. We got all of our questions answered and our priorities set 2 days before the visit to the dealership. Joe honored all of the conditions that we had discussed previously and provided an efficient car buying experience. We went from initial test drive to driving away in our new Volvo in ~ 3 hours. Also they adhered to current COVID restrictions throughout the dealership More

Pinky and the folks at Dean were terrific to work with. If you’re in the market for a vehicle, go see Pinky. Great service! If you’re in the market for a vehicle, go see Pinky. Great service! More

I had a great experience with the Dean Team, Volvo. I was on a road trip with my current 2012 Volvo s60 , traveling from Virginia to Mt. Rushmore. I ran into car trouble about 12 hours in. Long story short, on a road trip with my current 2012 Volvo s60 , traveling from Virginia to Mt. Rushmore. I ran into car trouble about 12 hours in. Long story short, had to get towed to the nearest dealer, St. Louis, Dean Team. Had a great experience with the Volvo customer service line and tow truck company, getting me to the dealer. Turned out my car needed a new engine. Next thing I knew I was in the market for a car not wanting to replace the engine on my car with 104k on it at 6 years old. I love cars, so I had been prepping in my mind for awhile anyway. The Dean Team was nice since they had exotic cars as well as Volvos. I like cars like I said so I started with the exotics. Mind you this was on New Years Eve, and I was on a road trip, with no car. Fast forward about 12 test drives later, I had it narrowed down to maybe 3 cars. An Porsche, a Mercedes, a Volvo R type, all used. I was working with Ray in sales, who was truly AMAZING. I have had my fair share of experience with salesmen, being from Northern VA, just outside of DC. They are typically only there to make money. It wasn't like that with Ray, Did he have a job to do sure, but I didn't feel like he was looking out for his interest or his pay check. He was listening to what I was saying. Sure he knew I was going to buy a car, but he wasn't pushing his interest. He asked permission to give his opinion which I liked, he let me drive as many cars as I wanted as many times as I wanted. At one point he lined all 3 I was looking at up in row so I could look at them side by side and compare. I did end up goin with a new 2021 Volvo xc40, because the numbers made more sense for me and it better fit my needs overall. The last thing that really impressed me was I was there until about 8pm on New Years Eve, they closed I think at 5/6pm. Some of the other departments I worked with while professional I could tell they were ready for me to go home. Ray took the time to make sure I was sure, and even helped me transfer items from my old car to my new. As I mentioned I was on a cross country trip, so my car was full! Finally, after the car was sold, Ray reached out to me on several occasions to make sure I was doing okay with the car, and see if I had any questions. I did have questions that were not even for his department but he was able to help get me answers every step of the way. All in all if you get nothing else from my review, hear that I was very impressed with the level of customer service and frankly human compassion from the sales team and the Dean Team of Volvo. I really appreciated being able to talk to the actual mechanic (wish I remembered his name, he was great, very knowledgeable) that was working on my car, as that never happens back home. They treated me as if I was there family (even the I think he was the sales manager, whom I also do not remember his name, might have been Mark), and a human not a $ sign and a just another customer. If you are in driving distance, make the trip, you won't be sorry as this level of service is what you want when buying a car. Make sure to ask for Ray! More

Jen Crawford was the best auto salesperson! She was pleasant, professional and knowledgeable about the Volvo she sold us, but cars in general. We were greatly satisfied and highly recommend Jen for y pleasant, professional and knowledgeable about the Volvo she sold us, but cars in general. We were greatly satisfied and highly recommend Jen for your next auto purchase!! We love our our new car! More

Exceptional customer service and experience. I would definitely recommend Fred Williams and the Dean Team to all my friends and family and will return when purchasing a new vehicle in the future. definitely recommend Fred Williams and the Dean Team to all my friends and family and will return when purchasing a new vehicle in the future. More

Jennifer was absolutely wonderful to work with. She was easy to work with and very friendly. Simply refreshing from previous buying experiences. She was not only knowledgeable on the product but she active easy to work with and very friendly. Simply refreshing from previous buying experiences. She was not only knowledgeable on the product but she actively listened and got us our perfect vehicle. The manager, Mark, was also great to work with, very fair and kind. They made us feel like family. I’m am completely satisfied with our buying experience and would not hesitate to send anyone their direction to purchase a Volvo. More

Great service and a pleasant experience with Grant and his team. I will refer the Dean Team to friends and family. Thanks for making my purchase of a S90 Volvo happen his team. I will refer the Dean Team to friends and family. Thanks for making my purchase of a S90 Volvo happen More

Great experience salesman (fred) worked with us showing us several cars. We changed out mind twice and he was very helpful. We bought a 2019 XC 40nand it is a great car. We financed through the dealership us several cars. We changed out mind twice and he was very helpful. We bought a 2019 XC 40nand it is a great car. We financed through the dealership and the finance person was very helpful showing us several options. When we get another car we will look here first More

My experience was 👍. Fred Williams, is a awesome person great to work with. The best customer service ever fir me. I will send him referrals. great to work with. The best customer service ever fir me. I will send him referrals. More

Fred Williams was extremely helpful and knowledgeable concerning the preowned Volvo that I was interested in purchasing. The purchase went smooth and I am extremely happy with the vehicle. concerning the preowned Volvo that I was interested in purchasing. The purchase went smooth and I am extremely happy with the vehicle. More