Dean Team Volvo Cars of St. Louis

Jennifer was super friendly and knowledgeable. I was in and out in a couple of hours with my new car. Thanks for your help Jennifer! and out in a couple of hours with my new car. Thanks for your help Jennifer! More

This was one of the greatest car buying experiences I have ever had. Pinky is the greatest. Would definitely recommend Pinky to anyone to buy. have ever had. Pinky is the greatest. Would definitely recommend Pinky to anyone to buy. More

Jennifer was very helpful, easy going, and knowledgeable! She was great at communicating and texting back in a timely manner. It was great to work with her!! She was great at communicating and texting back in a timely manner. It was great to work with her!! More

The customer service was A1!!! Fred answered all my questions...Fred had a great sense of humor...Fred made the the experience really nice. Kudos to Fred questions...Fred had a great sense of humor...Fred made the the experience really nice. Kudos to Fred More

Thank you Fred for making our experience great! We really appreciate your help with the purchase of a 2016 Q50 Infiniti , we love it ! Eric and Trina appreciate your help with the purchase of a 2016 Q50 Infiniti , we love it ! Eric and Trina More

I decided to buy a new car a few months ago. I have owned six Volvos in the past. This dealership featuring Ray is best! six Volvos in the past. This dealership featuring Ray is best! More

Nowadays, it commonly seen that most salespersons just don't do enough good job and their only objective is to get as much money out of your pocket as possible. But I must say not the case with Sean Ho don't do enough good job and their only objective is to get as much money out of your pocket as possible. But I must say not the case with Sean Hogan. he delivers an incredible service and gives a very pleasant experience while working to get you the very best haggle free price on your vehicle. I must say that this was my best experience with a salesperson and dealership in quite awhile. Sean was very informative, professional and patient while answering any and all questions or concerns. I'll be coming back to you and your dealership for years to come. Best Regards and a Big Thanks again, Emil & Kathy More

FRED WAS AN ABSOLUTE JOY TO WORK WITH !!!! From the minute he said hello to the minute he was waving goodbye as I drove off in my new car. I would definitely recommend to anyone and everyone looking fo minute he said hello to the minute he was waving goodbye as I drove off in my new car. I would definitely recommend to anyone and everyone looking for a new/used vehicle to go see Fred Williams, you will not be disappointed More

Jennifer is knowledgeable and provided excellent service, I highly recommend buying from her. Jennifer followed up and was helpful even after the sale. Thank you for everything. I highly recommend buying from her. Jennifer followed up and was helpful even after the sale. Thank you for everything. More

Just save some respect for yourself...I recently Just save some respect for yourself... I recently purchased a preowned vehicle (only 35k miles) and traded mine in. Everyone knows trading in vehicle Just save some respect for yourself... I recently purchased a preowned vehicle (only 35k miles) and traded mine in. Everyone knows trading in vehicles you get less than what it’s worth (gave me 18k and sold 2 weeks later for 26k) but in my case, I was getting a better vehicle for my daily use or so I believed, so I was willing to look past it. However, I got the car… 3 days after owning it the battery went junk, had to jump the battery 3 times, and had to get it replaced. (dealership says “oh those things happen sometimes being electrical”). I soon put the car on a lift and realized it was louder than normal because the car had the muffler cut out, so I had bought an aftermarket exhaust to put on it. I asked the dealer about this (just trying to know what other modifications had been done) and Mark instantly called me a liar and I was making it up, because “they wouldn’t ever sell a car without a muffler” and I didn’t take a photo of it on the car and had taken the photo once removed. (oh was I pissed). The head mechanic steps in and said he remembered the car and it was straight piped but in Missouri that’s allowed as long as it’s all the way back as a tailpipe. (I accepted that because I don’t know the laws for the state) Mark never once said an apology and let his ego act like he was better than me. A week after this I noticed I was having an oil leak. Took it back to the dealer and they said it was leaking from the valve cover. (the head mechanic called me, and said that if it was his car he would take it to a different dealer because since they are a Volvo dealer, they don’t know much about other motors) So I take it to a Honda dealership, they said there was no leak it just looked like it was a sloppy oil change and they poured oil down the backside of the engine and it just continued to drip. (absolutely pathetic service from their department.) Now I’m just trying to sell the thing as I continue to have a handful problems with the car and have spent 2k into it. All this place cares about is getting your money and running, Service and Respect for the customer is tossed out the window once you sign. We all learn from our mistakes, hopefully others can learn from mine. More