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Deery Brothers Chrysler Dodge Jeep Ram of Waukee - Service Center

Waukee, IA

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106 Reviews

106 Reviews of Deery Brothers Chrysler Dodge Jeep Ram of Waukee - Service Center

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January 08, 2024

Worked with Jay and Sonny in the service department on my 2019 Ram. Easy to schedule, timely service, good process and follow up. Had a question to after my service and they were helpful. Thank you for th More

by rich.glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay and Sonny
September 01, 2023

Service Department is excellent. It feels like dealing with small town people who care, while still having all of the big city amenities. I really appreciate how much they cared ab More

by bsgpilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 04, 2022

If you need any service on your vehicle,plan to wait about 2 months. They must have terminated all there mechanics, during Covid. Even if you purchased a new vehicle, the wait is the same. More

by for
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Avant
September 15, 2021

The place was vary clean and it made me confident that my vehicle would be taken care of well. More

by Corylnorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Shea, Michael Vyrostek, Thomas Avant, Dale Hardison, Jeffrey Woodward, Jordan Carlson, Jordan Gray
May 06, 2021

I bought my daughters 2010 HS 250 Lexus for her 16th birthday. Nic and the management team were outstanding! They made it such a wonderful experience that when they brought it out all washed up and deta More

by elizakahlon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Shea
February 12, 2021

It was a pleasure to do business with this dealership. Nerman was great dale sid a great job to i even sent my daughter to nerman to buy her first car More

by Hegstromt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Hardison, Nermin Duratbegovic
February 10, 2021

Wow I had amazing time , the sale guy was so patience and honest with me . I ended up getting a car. Thank you Mark Parker your customers service is amazing, the world need more people like you .💯💯💯💯💯� More

by KessellyTracey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Parker
November 01, 2019

Service has great customer service I highly recommend for your service needs. They provide great customer service, were easy to work with and got the job done quickly. Very happy! More

by Ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tay, Thomas Avant
Dec 09, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the great review! We greatly value your feedback and truly appreciate your business! We strive to exceed customer expectations and make the process simple, efficient, and transparent glad we were able to do so! We look forward to working with you in the future!

October 31, 2019

Poor communication Asked to be called with bid prior to proceeding with work. Received no call until job was completed. Asked to get bid for new hardtop for Jeep as op More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Avant
Dec 09, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

We are sorry that we were not able to meet your expectations, we continuously strive to meet and exceed customer expectations. Whether it be sales or service related! We value your feedback, please let us know what we can do to help solve this issue. As a brand new store, our goal is to ensure no customer is left unsatisfied. Please call us at 515-500-1000. So we can further understand the situation and work on a solution. Thank you for your feedback.

October 25, 2019

Quick lubes service I came without an appointment for quick lube service and recall on my shifter on my 2016 Ram 1500 ecodiesel . My truck was being serviced within 10 mi More

by m40smark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Avant, Aaron Weaver
Dec 09, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for feedback!

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