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Deery Brothers Chrysler Dodge Jeep Ram of Waukee - Service Center

Waukee, IA

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106 Reviews

106 Reviews of Deery Brothers Chrysler Dodge Jeep Ram of Waukee - Service Center

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October 18, 2019

Great Service We brought in our Jeep to be serviced. No Appointment needed. Very friendly service manager. We will be back for service and possibly look at purcha More

by Shamitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Weaver
Dec 09, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the great review! We look forward to continuing to work with you in the future!

October 16, 2019

Great service I have bought both of my jeeps hear and will be back the sales and service are excellent. My service advisor and the sales staff always greet me by na More

by Hinton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Avant, Aaron Weaver, Derek Milsap, Dale Hardison
Dec 09, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the review! and your continued business! We truly appreciate it!

October 11, 2019

Quick oil change I took my 2017 Ram in for an oil change and was in and out in less than 45 minutes. The staff was polite and prompt. I'll definitely be going back. More

by flyingmonkeytomars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Avant
Dec 09, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

We truly appreciate your business! and look forward to working with you in the future!

October 08, 2019

Timely Great work thanks for ur time! Everything is going well...hope to work with u in the future! Kind ans polite serice people, thank u More

by Young1018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Avant, Aaron Weaver
October 07, 2019

Oil change Requested oil change tire rotation no one told me about the offer for 4 oil change and tire rotations for $150 so I ended up paying $95 for one. After More

by Michelle@flaggcpa.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure of name
October 01, 2019

Quick visit Scheduled running boards added as part of new vehicle lease. Dropped in morning. Picked up at lunch. Very well done. Everything was done well. Thanks. More

by mbird1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joesph Rickersten
September 25, 2019

Great time to buy a Jeep I got a text from a sales rep and he followed up with me several times. He actually had the service department call me to schedule a safety recall. I More

by Davery9786
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Weaver
Sep 30, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for an excellent review and feedback! We continuously strive to exceed customer expectations. Let us know if you need anything in the future from sales to service. Thanks again! We truly appreciate your business!

September 18, 2019

4 weeks to get parts It took approx 4 weeks to get parts for a 2017 Jeep Wrangler. No communication from staff I had to call two separate occasions to get updates. More

by Oscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Avant
Sep 30, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

We are sorry that we were not able to meet your expectations, we continuously strive to meet and exceed customer expectations. Whether it be sales or service related! We value your feedback, please let us know what we can do to help solve this issue. As a brand new store, our goal is to ensure no customer is left unsatisfied. Please email us at help.deery.waukee@gmail.com So we can further understand the situation and work on a solution. Thank you for your feedback.

September 10, 2019

Service work Needed service work while traveling from California to Illinois Was in and out in a very timely matter early morning and was able to continue trip u More

by Lol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Green
Sep 30, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for your feedback we greatly appreciate your 5 star review! We are pleased that we were able to exceed your expectations and get you back on the road right away! We look forward to continuing to work with you in the future whether that be in sales or service!

August 30, 2019

Service Department is Awesome I loved being able to bring my 2019 Grand Cherokee in for my first oil change. Everything went quickly from start to finish. Service Adviser Aaron w More

by CDixon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Weaver
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