Del Chevrolet

Wonderful car buying experience I ordered a new 2018 Silverado thru Mark Hutchinson. He kept me informed every step of the way: when the truck was being assembled, when it was shippe I ordered a new 2018 Silverado thru Mark Hutchinson. He kept me informed every step of the way: when the truck was being assembled, when it was shipped, and when it came in. The whole process was hassle free. And the truck is terrific. I certainly would recommend Del Chevrolet to my friends. More

Easy from start to finish Repeat buyer - clean friendly dealer that is easy to deal with and quick and efficient. Form the moment I walked in the door to out the door with a Repeat buyer - clean friendly dealer that is easy to deal with and quick and efficient. Form the moment I walked in the door to out the door with a new purchase there was no pressure - just totally friendly employees. More

Completly satisified Purchased a new 2017 Cruze LS for my daughter. Received top notch customer service from our sales person Mark Hutchinson along with the whole Del Chev Purchased a new 2017 Cruze LS for my daughter. Received top notch customer service from our sales person Mark Hutchinson along with the whole Del Chevy team. I knew the type of car I wanted and the issue was only going to be if my daughter was going to like the car and if I was able to get a reasonable price for my trade in which was a 2011 Chevy Malibu, My daughter was pressed for time so, Mark allowed me to take the car home so she could do a test drive at home instead of having to come to the dealership. What I also liked about Mark is that I believe he knew what I wanted and that he never tried to over-sell the car. As for the trade in I briefly met and spoke with the used car manager, (John Del). He quickly gave me a fair price for the trade in. My daughter has only had the car for one day, so I cant give a review of the car at this time but I can say that the Sales process at DELfor our purchase was a A+. As a final note, not less then 24 hours after purchasing the car, sap droplets from a tree fell on the car. I attempted to clean with hot water , but I was unsuccessful, Service was closed and Mark was still available. He had me drive the car back to DEL at 7:30 p.m. and the Detail Department (Pai King) removed all of the sap. Very grateful. More

No means no From the first step over the threshold, I did not feel as if anyone was interested in me being there and it continued through the session with the sal From the first step over the threshold, I did not feel as if anyone was interested in me being there and it continued through the session with the sales person. Multiple times, I said I was looking and I had no intention of buying that day. Yes - I repeated that to many people and yet, I was still escorted to the owners office before I left to see what it would take to get me to buy a car on the spot. I felt this was disrespectful of the multiple times, to multiple people, that I said I would not be buying right away. Sometimes no means no and it should be respected. More

Customer focused Del Chevrolet was very customer-oriented, respected my time, and provided a no-nonsense approach to buying a car. All of my questions, even after the Del Chevrolet was very customer-oriented, respected my time, and provided a no-nonsense approach to buying a car. All of my questions, even after the purchase, were answered quickly. More

Worst experience ever! Had the worst possible experience with this dealer! I was helping friends from Germany who had bought a used car at this place 6 months ago. At the Had the worst possible experience with this dealer! I was helping friends from Germany who had bought a used car at this place 6 months ago. At the time of sale they were told the car was accident free, did not see or hear about a Carfax report (who in fact did not show a history of accidents) but then had to find out later from two other garages that the car had indeed been in an accident (which Del somehow missed in their own garage). They were told they would buy the car back in 6 months and that the depreciation value is usually around 10% - however, then they were offered very little and were told that they were doing them a favor, that they are there to make a profit and did not have to offer fair pricing. They knew my friends had to sell the car within the next few weeks and kept stalling them, telling them stories about how long the process takes to have a check signed. When questioned about their business practices they were right out rude - from the sales rep to the top management. So glad they were able to get great and friendly service that was transparent and fair at another car dealership (and a check that same day)! More

No service after the sale. Never again would I shop here, nor recommend this place. Bought a 18,000, 2011 Silverado two weeks ago. Before the sale was done, and during the proce Never again would I shop here, nor recommend this place. Bought a 18,000, 2011 Silverado two weeks ago. Before the sale was done, and during the process, it was all cordial. "Want some water? How about some pizza"? Looking at the truck while the paperwork was being processed, and noticed there was no spare tire under it. Advised the sales guy, Mark Degnan, and he said he would have one put on, while we waited. Asked to have a scratch on the cab touched up, he said no problem. Brought the truck home, and a day later, noticed the spare tire that they put on. It was an off road style tire, two sizes bigger than what's supposed to be on it, and the rust coated wheel looked like it's been sitting in a junkyard for 10 years. Sent an email, got no response. Called them, no return call. Called again, and was told by Mark that the truck was discounted, and he's just a sales guy. I then talked to John Del, who said the same thing about the discount. Sent another email with pictures. No response, no call back. Not my idea of service after the sale. And the scratch was never touched up either. More