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Del Toyota

Thorndale, PA

4.7
7,419 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 7,419 reviews

October 29, 2018

Great Deal, Great Experience. Buying a car at Del was the easiest and best experience I have had in a long time. The process from beginning to end was stress free, low pressure, an More

by DJFONTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel, Jared B. , Adam Dubrow, Jared "The Champ" Bell, Joe Barber
Oct 29, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 28, 2018

Service My truck was due for its oil change. The service adviser took my truck keys. They took my truck back to be worked on. When my truck was done they went More

by SEANB872000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Fizpatrick
Oct 29, 2018 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 28, 2018

Great buying experience at Del Toyota! I got a great deal on a 2018 Highlander. I recieved an offer via email from their Internet dept that was far better than any I had seen from other de More

by CHERIC1107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Bauer, Ed Torres, Abbie Hamid, Joe Barber
Oct 29, 2018 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 28, 2018

Good experience trying a different approach. The dealership sent us emails stating they would offer us a good trade value on our 2 year old Rav4. In the past, we have tended to hang on to cars f More

by WARWICKROGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thrailkill
Oct 29, 2018 -

Del Toyota responded

WARWICKROGER, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 27, 2018

Sienna purchase All new their job and did it well. No worries or hassles. Was able to negotiate a good deal. Two year covered regular maintenance was a real plus. More

by jlg789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis , Abbie Hamid
Oct 29, 2018 -

Del Toyota responded

Thank you so much, jlg789! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 26, 2018

My car buying experience I was extremely impressed by your sales team from start to finish. They were knowledgeable, low pressure, fair price, friendly and the training I rece More

by Satified buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared "The Champ" Bell, Joe Barber
Oct 29, 2018 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 26, 2018

Awesome would highly recommend your dealership I was amazed at the speed of the process. Other dealers jerk you around for hours on pricing. Your team was very fair on trade value and pricing . I w More

by Abtruck123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Bauer, Connor Christman, Joe Barber
Oct 29, 2018 -

Del Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 26, 2018

Wonderful everyone was pleasant Al was great...a great people person...actually everyone that took care of me there treated me with kindness...and the overall expierence was wonderfu More

by Lori1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Al Demsky, Joe Barber
Oct 29, 2018 -

Del Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 25, 2018

Efficient and professional. Jerry in service is always very thoughtful, honest, helpful and professional. I've never had a problem. Estimates for service work are always accurate More

by TATUMT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson, Ed Torres
Oct 29, 2018 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 25, 2018

A pleasure to do business.never had a better experience. Easy process no pressure,people went above board. To help and get through the paperwork in a timely fashion. They have my loyalty as a customer. More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Donlon, Angel Lewis, Joe Barber
Oct 29, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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