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Del Toyota

Thorndale, PA

4.7
7,371 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 7,371 reviews

October 12, 2018

Exceptional Everyone here genuinely welcomes you and goes above and beyond to make sure that everything went smoothly. Considering that the purchase of a new vehi More

by Gary A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Oct 15, 2018 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 12, 2018

Great experience with my first Tacoma After arranging my truck lease over the phone, I wasn’t sure what to expect when I arrived at the dealership. Everyone there was organized, efficient More

by wtm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Angel Lewis, Ben Gomez, Joe Barber
Oct 15, 2018 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 12, 2018

Poor service Car had to be taken back as cap not put back on oil tank thus oil all over my car and driveway. Service manager Dominick called about issue he has no More

by NELSONC1EA
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Naegele
Oct 15, 2018 -

Del Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 12, 2018

Buen servicio Muy bueno buen trato te reciben como si te conocieran de hace muchos años tienen mucha flexibilidad con el cliente por eso estoy bien a gusto por el t More

by OMAREBAY30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2018

Great Super job guys the super excellent service, I felt like family, they help you with everything you need and I recommend them to anyone who wants a ne More

by AZABACHE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2018

First class treatment from the moment that I arrived. I was extremely pleased with my experience at Del Toyota and would recommend your dealership to my friends and family. Your team was very customer se More

by PSU_NOMAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Ed Pollock
Oct 11, 2018 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 10, 2018

Great Experience! Nick, Angel and Pat put my family into a great Highlander when we were losing hope about finding a new vehicle. They were kind and patient while my ch More

by Dbush
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Nick Abbattista
Oct 11, 2018 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 10, 2018

I always feel I am among friends here. Unlike other dealerships I have dealt with, I feel "safe" here. Everyone has been so very helpful and I feel they have my best interest in mind. I c More

by SHIRLEY00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Solomons in service dept., Angel Lewis
Oct 10, 2018 -

Del Toyota responded

Thank you so much for taking the time to share your kind words about your experience at Del Toyota! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 10, 2018

Excellent Customer Service Pat was very helpful writing the service order and arranging the shuttle. Driver was very polite. Mike Naegele was very helpful in explaining what's b More

by PAULGREWAL49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat In service Department., Mike Naegele
Oct 10, 2018 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 09, 2018

Great Facility - Timely Service When you arrive at the dealer, you get to pull inside to staging area which was very nice on this rainy day. Someone greeted me immediately and direct More

by FINNAM11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Oct 09, 2018 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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