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Del Toyota
Thorndale, PA
7,284 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,285 reviews
August 05, 2018
Bad Brakes I took my Tundra in for an oil change and break inspection because there was a vibration after 22k miles with my rotors. (A little unusual, right??!! I took my Tundra in for an oil change and break inspection because there was a vibration after 22k miles with my rotors. (A little unusual, right??!!). The service center cut the rotars and changed the oil. I picked up the car and as I was driving the car home there was a massive grounding sound coming from the brakes. Actually sounded like something might fall out! I returned the car to the dealer which was closed. Awaiting my Monday morning call. More
by BC
Verified CustomerEmployees Worked With
Mike Naegele
August 05, 2018
Excellent Very professional and helpful. Monica Went above and beyond to make buying experience easy. Monica was great to work with to ensure we got the vehic Very professional and helpful. Monica Went above and beyond to make buying experience easy. Monica was great to work with to ensure we got the vehicle we wanted at a fantastic price! More
by G.R.POPP
Employees Worked With
Nikki Dougherty, Monica Donnelly
August 04, 2018
exceptional Originally did not intend to buy - just look at the various colors. But all the Del employees involved were exceptionally pleasant and extremely helpf Originally did not intend to buy - just look at the various colors. But all the Del employees involved were exceptionally pleasant and extremely helpful and the price was right. More
by GARYGOSZINSKI
Employees Worked With
Ken Tran, Angel Lewis, Don Romanek, Brittany Mcdaniel
August 03, 2018
On Time Everyone was helpful and did a great job. There was a TV but no newspapers. That would have been perfect since I do not watch the Chew! Everyone was helpful and did a great job. There was a TV but no newspapers. That would have been perfect since I do not watch the Chew! More
by PATBOBDEV
Employees Worked With
Cashier
August 03, 2018
Review No high pressure sales from the service dept. Understands needs to keep customers coming back for service. Work completed in a timely manner. Pat very No high pressure sales from the service dept. Understands needs to keep customers coming back for service. Work completed in a timely manner. Pat very friendly. More
by JIMPALMIERI
Employees Worked With
Pat
August 03, 2018
Great Service Support Mike my service advisor was great! He handled everything with my vehicle and demonstrated care for the customer. Great service experience, Love my T Mike my service advisor was great! He handled everything with my vehicle and demonstrated care for the customer. Great service experience, Love my Toyota Highlander! More
by DTHOMPSON12
Employees Worked With
Matt, Mike Naegele
August 03, 2018
Second Great Experience at Del This is our second purchase at Del and both have been outstanding experiences. We worked with Josh to purchase a Tacoma three years ago and returned t This is our second purchase at Del and both have been outstanding experiences. We worked with Josh to purchase a Tacoma three years ago and returned to purchase a new Highlander from Ed. Start to finish, Ed made sure to go above and beyond to accommodate everything that I wanted and was able to locate the vehicle in my preferred colors within two days. Couldn’t ask for more!! Thanks Del! More
by maggieann019
August 03, 2018
Professional, courteous and conscientious. The service was prompt and very professional and the staff truly cares about customer satisfaction. I would definitely recommend Del Toyota service c The service was prompt and very professional and the staff truly cares about customer satisfaction. I would definitely recommend Del Toyota service center to service your vehicle. More
by Tibor
Employees Worked With
Mike Naegele
August 03, 2018
Quick efficient professional in 8am out 9am..from minute you From the minute you arrive till the minute you leave it is a soothing experience..effecient..professional . Domenici Saia and Mike Naegle reviewed the From the minute you arrive till the minute you leave it is a soothing experience..effecient..professional . Domenici Saia and Mike Naegle reviewed the results of my 150 PT inspection..very satisfied. More
by GREEKIS9
Employees Worked With
Domenici Saia, Mike Naegele
August 02, 2018
Horrible The service was horrible & outright unprofessional. The service man gave me attitude when I called to check for status after waiting for 4 hours & hea The service was horrible & outright unprofessional. The service man gave me attitude when I called to check for status after waiting for 4 hours & heading nothing. I’ve never waited this long any other time I dropped off my car, but no worries you won’t be seeing me again. More
by JKENN9521
Employees Worked With
Mike Naegele
