Back

Del Toyota - Service Center

Thorndale, PA

4.4
1,632 Reviews

1,632 Reviews of Del Toyota - Service Center

Sort by
August 12, 2025

Pure perfection from start to finish. Shout out to Matt Johnson and the legend…..Shawn Krause. More

by d_lieberman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2025

Great customer service and friendly people. I enjoyed the video with the mechanic explaining everything he was doing during my inspection. This is a very smart thing to do! More

by KELLYANNBERDECIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan P. in the service department. Such a sweet and kind person. She has the best customer service skills!!
Aug 05, 2025 -

Del Toyota responded

Thank you for your wonderful review, Kelly! We at Del Toyota are thrilled to hear that you enjoyed our customer service and found the video explanation by our mechanic helpful. We strive to keep our customers informed and make the service experience as transparent as possible. We look forward to seeing you again soon! Sincerely, Del Toyota Team

August 05, 2025

Everyone at this particular dealership is kind,friendly and knowledgeable...I live in Pottstown but drive to Del in Thorndale because 1. Where i bought the great car for a great price and 2. Because of the More

by FATSOSWIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Del Toyota and that you're enjoying your 2020 Toyota Highlander. It's fantastic to know that our team's kindness and knowledge made a difference during your visit. We appreciate you making the drive from Pottstown, and we look forward to seeing you again for your future automotive needs! Safe travels! Sincerely, Del Toyota Team

July 23, 2025

Del Toyota does an excellent job with sales and service. Thank you for your attention to detail, friendly, helpful, and informative representatives. Great job! More

by SDM1621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Del Toyota responded

Thank you so much for your kind words! We at Del Toyota are thrilled to hear that you had a great experience with our sales and service teams. Our representatives strive to provide exceptional service, and it's wonderful to know they made a positive impression. We appreciate your support and look forward to assisting you again in the future! Sincerely, Del Toyota Team

July 22, 2025

Always buy my cars from Del. This is the 6th vehicle I have bought. Jose was very helpful in the recent purchase. More

by RICKRITTER
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 22, 2025 -

Del Toyota responded

Thank you so much for your loyalty and for sharing your positive experience, especially with Jose during your recent purchase. Our team truly appreciates your support and is delighted to hear that you’re happy with your sixth vehicle from Del Toyota. We look forward to serving you again in the future! Sincerely, Del Toyota Team

July 21, 2025

I met and liked the owner and other key people. I bought an Avalon from a private owner who always had it serviced at Del. What permission from the previous owner is required to get a list of serv More

by BILLCNDN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owner & Controller
Jul 22, 2025 -

Del Toyota responded

Thank you for your inquiry, Bill! We're glad to hear you had a positive experience and liked our team at Del Toyota. To obtain the service records for your Avalon, you'll need written permission from the previous owner allowing us to share that information with you. We recommend reaching out to them directly to make this request. If you have any further questions or need assistance, feel free to contact us. We’re here to help! Sincerely, Del Toyota Team

July 10, 2025

Very Helpful especially at the Parts department and the person that scheduled the work was nice. More

by merindamalizia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember names
Jul 11, 2025 -

Del Toyota responded

Thank you for your kind words, Merinda! We’re thrilled to hear that you had a positive experience with our Parts department and found our team member helpful. At Del Toyota, we strive to provide exceptional service to all of our customers. We look forward to assisting you again in the future! Sincerely, Del Toyota Team

July 05, 2025

Great dealership with very good customer service! Punctual, courteous and very helpful. Waiting area is nice. Wouldn’t mind some outdoor seating as well. More

by chrisr19352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
Jul 05, 2025 -

Del Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Del Toyota and appreciated our customer service. Your feedback regarding outdoor seating is valuable, and we will definitely take it into consideration. We look forward to serving you again soon! Sincerely, Del Toyota Team

June 29, 2025

Your service department seems to run rather well. Personable employees! I have a complaint/question though. I purchased 4 new tires recently - buy 3-4th is free (from you) and I know at least one of More

by CHICBOWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz (don't know her last name)
Jun 30, 2025 -

Del Toyota responded

Thank you for your kind words about our service team — we really appreciate it! Regarding your tire question, yes, you absolutely could have kept the tire as an extra. I’ll have someone check to see if it’s still here. If we’re able to locate it, we’ll reach out to you. It’s possible it may have already been scrapped, but we’ll do our best to find it. Thanks again for reaching out! Sincerely, Del Toyota Team

June 28, 2025

The second salesperson didn't know much about the car. The next day she forgot the car I looked at. She didn't reply to my last email. The first one I spoke to gave me flase information multiple times. I More

by tpingue
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
.hhhhhhhhh
Jun 28, 2025 -

Del Toyota responded

Thank you for sharing your experience. We understand your concerns regarding the communication during your sales and service interactions. At Del Toyota, we aim to provide clear guidance and a supportive environment for all customers. Your feedback is appreciated and will be shared with our team for internal review. If you’d like to discuss your visit further, please feel free to reach out directly. Your satisfaction is important to us. Sincerely, Del Toyota Team

1
...