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Del Toyota - Service Center

Thorndale, PA

4.4
1,600 Reviews
Call Service Center (610) 383-6200

1,600 Reviews of Del Toyota - Service Center

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September 29, 2021

They always are available to take our car at a moment’s notice for service. More

by bflacco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Report | Print
Sep 30, 2021 -

Del Toyota responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 28, 2021

They have a nice waiting area.The price was just as They have a nice waiting area. The price was just as they promised this time More

by cindymanwiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Report | Print
Sep 30, 2021 -

Del Toyota responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 28, 2021

Very considerate, patient, reliable and professional. Came in to try my luck did not realize I was going to walk away with a car. More

by ruthsithole2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Report | Print
Sep 30, 2021 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 28, 2021

The gentleman who helped me was informative, engaging and went out of his way to help me. More

by LANNGERARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Pinkerton, Dave Wagner
Report | Print
Sep 30, 2021 -

Del Toyota responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 27, 2021

Quality service, easy to schedule service, clean, friendly employees, convenient hours, comfortable waiting area, nice facility More

by JHENRY6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Report | Print
Sep 29, 2021 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 26, 2021

This service was set up to install hitch for my 2020 Highlander. Thank you for working with me on an agreed price for the parts and labor. It good to know that being a longtime customer means somethin More

by Highlander Hitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don (Parts) and Mark (Service), Dave Wagner
Report | Print
Sep 28, 2021 -

Del Toyota responded

We are pleased to hear that you had an excellent experience with Carlos, Josh and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 24, 2021

The team at Del Toyota are extremely accommodating and professional. I had 4 new tires put on my 4Runner. Everyone was very helpful and they had me in and out in no time. I would definitely recommend! More

by PSTEFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Wagner
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Sep 28, 2021 -

Del Toyota responded

We cannot thank you enough for your wonderful review of Del Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 23, 2021

Service performed as required. Service manager was cordial and kept me informed. No issues with returning to Del Toyota. More

by ERICDNUPE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Report | Print
Sep 27, 2021 -

Del Toyota responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 22, 2021

Could not be easier. Staff are courteous, organized and fast. They are very customer service oriented and respectful of my time. More

by REGGIE14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Report | Print
Sep 24, 2021 -

Del Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 17, 2021

It’s easy to get an appointment at Del by using the online calendar. Shawn, my service rep, did everything he could to have my car repaired and ready for me as I waited. I’ve been a client since 2000 More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn in service , Abbie Hamid
Report | Print
Sep 21, 2021 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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