Deland Kia

DeLand Kia offers excellent customer service from the moment you step on the lot. I was greeted by happy sales agents who had positive attitudes and were very accommodating. Specifically, I worked with M moment you step on the lot. I was greeted by happy sales agents who had positive attitudes and were very accommodating. Specifically, I worked with Monica Lewis. Her negotiations were pleasant and fair. She had the best attitude from the beginning to end of the deal. I had had a poor experience at a competing Kia dealership the day before coming to DeLand Kia which had nearly completely turned me away from the brand. Monica and her sales team quickly reinvigorated my excitement for Kia! They made me feel respected and treated me like a valued customer. They earned my business and I'll definitely send friends and family their way! I don't think I could have had a better experience. I definitely recommend them! More

They made buy my suzuki very painless. With talking on the internet and with my old car, i needed something more reliable and that is what i got. If they can help me they can help anyone. the internet and with my old car, i needed something more reliable and that is what i got. If they can help me they can help anyone. More

Yamil was very welcoming. He was never pushy, never talked bad about my current vehicle. My father originally went to a couple of of Kia Dealerships where he didn't receive good customer service nor fe talked bad about my current vehicle. My father originally went to a couple of of Kia Dealerships where he didn't receive good customer service nor felt welcomed or comfortable. He didn't have the best credit however Kia of Deland and Yamil worked with my father to get him into a new Kia Sportage that he absolutely loves without breaking the bank. The payments are reasonable and he is very happy with the purchase. My father told me about his good experience and referred me to Yamil because he knew I had been thinking about getting an Optima for the last couple of months. I too received the customer service my father received, was able to trade in my car for the Optima and love it! I am happy with the payments and they were able to accomadate my wants with the car. They really do what it takes to get your business. A nice added bonus, my father got $200 for referring me to Kia. More

I went there to buy my first brand new car and am almost 50 so i was nervous. from a phone call from monica 15 minutes after i was on line looking i already felt more at ease.When i got to dealership i was 50 so i was nervous. from a phone call from monica 15 minutes after i was on line looking i already felt more at ease.When i got to dealership i was welcomed and greeted by just about everyone who made eye contact.they offered not only a drink but food also and i hadnt even said yes to a test drive .monica explained everything to us and then a test drive.loved the kia soul .Then came tom who talked money and worked it out so we could drive a brand new kia home that day and i forgot mark who sits in an office and gets all that paperwork ready before you even get back there.Last but certainly not least is kristina who does whatever anyone wants her to from coffee to questions to setting up future appt. for your new kia free oil changes.I WOULD NOT ONLY RECOMMEND THIS DEALERSHIP IF I EVER BUY ANOTHER CAR I WILL GO THERE AGAIN!!!!!!!! More

We thought the sales team was very knowledgeable and helpful. Questions were answered in a timely manner. Tom and Monica were very friendly to us. My husband and I test drove a Kia Sorrento with Monic helpful. Questions were answered in a timely manner. Tom and Monica were very friendly to us. My husband and I test drove a Kia Sorrento with Monica. She was very helpful with the navigation system and how everything worked. Tom worked with us on the extra's accessories that we wanted and negotiated a price that was fair to us and Kia. More

Had a very pleasant experience in buying at Kia. Our saleperson Dana was awesome very energetic and VERY knowledgable about the vehicle in which we purchasing! would reccomend this to all friends and r saleperson Dana was awesome very energetic and VERY knowledgable about the vehicle in which we purchasing! would reccomend this to all friends and relatives. More

I filled out an online inquiry for Deland Kia, several minutes later I received a call. During our call I explained that my wife and I wanted to purchase a new Kia Optima and trade in our 2012 Camero. I f minutes later I received a call. During our call I explained that my wife and I wanted to purchase a new Kia Optima and trade in our 2012 Camero. I further explained our current poor credit situation, how much we owed on our current vehicle and the mileage. I was told over the phone that I had nothing to worry about because they had a diverse set of lenders and that if I came down to their location they would get my wife and I into a new Kia today. Once I got their the internet sales manager I was supposed to be meeting with pushed me off onto another associate and after I had dropped what I was doing to make it down there right away. The whole experience was extremely impersonal and I felt more like a number then a person. After sitting around for almost 2 hours I was notified that there was nothing they could do to help us because we were to upside down with our current vehicle and credit rating. What really upsets me the most is that I did not want to waste my time just to be told no and even after I was assured that Deland Kia would be able to get me into a car today. What really happened was that Deland Kia lied to me, just to get me in front of there sales staff just in case they could sell me a car. Does this sound to you like a dealership who's goals state: "Our goal here at Deland Kia is to provide the community a company which will satisfy their transportation needs and instill dignity, honesty and integrity. We are a company made up of real people who are committed to excellence and who stand behind their word. We use compassion throughout our day as a statement of who we are and what we will do to fulfill the needs and desires of our patrons and fellow employees." I would not recommend this dealership to anyone, just imagine if they will lie to you to get you into the door, what else are they lying about? More

Deland Kia did everything to get us into a car. They worked extremely hard to help us. Would recommend dealership to family/friends. Debbie Zebuth and Foster were so helpful. worked extremely hard to help us. Would recommend dealership to family/friends. Debbie Zebuth and Foster were so helpful. More

Monica was extremely helpful. She was persistent in finding a company that would finance the Kia Soul that I purchased. She and her team were profession, yet friendly and eager to helpin any way possi finding a company that would finance the Kia Soul that I purchased. She and her team were profession, yet friendly and eager to helpin any way possible. I will definitely buy another car from this dealer, even though they were an hour and a half drive away. Well worth the trip More

The sales people with very friendly and helpful. They got me into the Kia Forte that I wanted. They worked with me to get the payments where I wanted them. My new used car 2012, is beautiful and I hap got me into the Kia Forte that I wanted. They worked with me to get the payments where I wanted them. My new used car 2012, is beautiful and I happy that I went to Deland Kia. More