Deland Kia

I purchased a new 2013 kia optima through this dealer 2 months ago, the salesman jeremey was very nice and accomadating and working with him was an overall nice experience, I got an OK price from them, and months ago, the salesman jeremey was very nice and accomadating and working with him was an overall nice experience, I got an OK price from them, and they worked with me to get financed. When I went to the finance office, I worked with jon, he was very nice, albeit a bit slow, which is understandable considering all of the paperwork. He went over all the packages they sell and I was sold into purchasing the care care package. Upon asking what it was, I was told that it covered many different services all bundled together to save money and that everything would be covered. It cost me $515 and come to find all it covers is a visual inspection and a tire rotation every 5,000 miles for only 60,000 miles! If something is found in the inspection, its NOT covered. Sweet. $515 for tire rotations. I usually do that in my garage for free! Live and learn I guess. First time I had to deal with the service department I had a speaker that would crackle at different frequencies, they said it sounds good to me! So I had to replace that on my own, now I'm having an issue with the sunroof seals and terrible wind noise, I can only imagine what they'll say... Sounds good to me! Would I recommend this dealer...? I'm not sure. I have yet to be given a solid reason to recommend them. The sales team is great, finance needs to completely understand and convey the products that they're selling to the customer and I don't have a whole lot of faith in the service department as of now. I guess time will tell. EDIT - well time told. I made an appointment to have three issues with the car fixed, smaller issues, none of which they fixed. I spent 3 and a half hours at the dealership on a Wednesday morning, they weren't busy, and all I had to show for it was an alignment.... More

Our first Kia, and I am very pleased with our new Soul car. Jake has been very very helpful in answering all my questions and being very patient in showing me all the new features, especially the radio. car. Jake has been very very helpful in answering all my questions and being very patient in showing me all the new features, especially the radio. Thank you Jake and Dana for a very good experience in buying our new Kia More

Steve Allen didnt show my cash down on paper work.Told me that was how i was getting "such a good deal"!Yea right . $5500. right in his pocket.Fool me once that was how i was getting "such a good deal"!Yea right . $5500. right in his pocket.Fool me once More

We were driving by and decided to stop and see the Kia Soul and see if it would work for us. We got to looking and measuring it (we have a trailer we would haul it in) and found out it would fit. The r Soul and see if it would work for us. We got to looking and measuring it (we have a trailer we would haul it in) and found out it would fit. The room inside was unbelievable and we loved the way it drove. Our sales rep Matt Rettinger was very helpful in explaining the features of the Soul. Then we sat down to decussing trade in values...we were happy with the final price and drove it out of the dealership. After over 300 miles we are very happy with the car. We would recommend this dealer to friends, as it was recommended to us. More

I was very much satisfied with the service and professional way that Jeremy Salazar and the other members of your staff assisted me. I felt that they really cared and wanted to help in anyway the professional way that Jeremy Salazar and the other members of your staff assisted me. I felt that they really cared and wanted to help in anyway they could. I would highly recommend Deland Kia to everyone that I know, that would be looking to buy a car. I have been dealing with Deland Kia for a number of years, in the service department, and I have always felt that I was an important person and my needs were always taken care of. You have a GREAT STAFF, both in Sales and the Service Department. Keep up the GOOD WORK!!!! Charlotte A. Pontes Deltona, FL More

This is the 2nd car we have bought in the last 2 years from Debbie Zebuth. Extremely knowledgeable and always answered all my questions. Even the most informed customer (such as myself) would feel like th from Debbie Zebuth. Extremely knowledgeable and always answered all my questions. Even the most informed customer (such as myself) would feel like they were getting the right answers of questions. I would highly recommend seeing Debbie and having her as your sales person. I went crazy test driving my optima and other cars for a year, Debbie was always ready to answer questions. I settled on my optima not only for the great looking car, but the service as well. Deland Kia as a service dealership has been great as well no issues at all. Always friendly and have donuts and coffee ready! More

I am not one to usually write a review but after this experience I felt I needed to let everyone know how I was treated at this dealership. I am a middle aged woman and have bought quite a few cars over experience I felt I needed to let everyone know how I was treated at this dealership. I am a middle aged woman and have bought quite a few cars over the years and I have to admit that sometimes the experience was not the best...in fact I would have rather been having a root canal! Have you ever spent hours at a dealership trying to haggle a deal...You know what I mean. I cannot say that about this experience!!! NEVER before have I gone to a dealership where I was greeted by everyone and made to feel at home and at ease. Debbie came up to me and we started talking and I explained to her I was not there to buy a vehicle but wanted to check out the new Soul. She said that was not a problem and we went out and she told me all about the vehicle from the front end to the back end. She showed me all the neat options that were included on the vehicle and I did take a test drive...can I say I was in love...well I was! (I was driving my Kia Borrego and I didn't think I would ever find a car that I could love more than that car. I was wrong.) The next thing I knew I was filling out my credit app and within a few minutes I was signing all the papers and driving out of the dealership with a new car. It was such a nice time at that dealership. No haggling, no pressure, quick process, a great car, attentive staff. What else could you want in a car buying experience? Oh, did I mention I got a great price too? I highly recommend this dealership and my sales agent, Deb Zebuth. She is absolutely awesome. More

Debbie and Foster Zebuth were both great to work with. Debbie was always prompt to return our calls and emails, and she always made herself available for appointments with us at OUR convenience. They wer Debbie was always prompt to return our calls and emails, and she always made herself available for appointments with us at OUR convenience. They were both extremely knowledgeable about the vehicle we were interested in, the Optima. We are very happy with this purchase experience. More

After having a not-so-good experience at a Seminole county Kia it was very nice to have a very pleasant experience with a staff that aims to please. We worked with other staff members, other than the county Kia it was very nice to have a very pleasant experience with a staff that aims to please. We worked with other staff members, other than the ones given, and all of them went out of their way to help my son-in-law and me to reach our price point to purchase a brand new 2014 Kia Sorento. They bent over backwards to please us...and they did. Thank you very much, I will definitely recommend this dealership to anyone looking to buy a vehicle...new or used. More

I give Deland Kia two thumbs up hands down! The sales guy Brian made such a lasting impression on me when just browsing one day, I had to come back to buy from him. Absolutely no pressure ! You wont find sha Brian made such a lasting impression on me when just browsing one day, I had to come back to buy from him. Absolutely no pressure ! You wont find shark circling the tank here! It was the most pleasant car buying experience anyone could ever imagine; awesome down to earth people. The sales manager and finance guy were both really amazing while making the magic happen in the sales office. Oh and the ambiance is great, it's very clean and inviting. ( complimentry theater popcorn too!) On top of all that, the actual car selection is very big. They have new and gently used cars at value prices. ( believe me, I shopped around for a month before finding these guys) Thank you to all the staff at Deland Kia who helped me, I love my new Kia Soul !! It's so me. More