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Deland Kia - Service Center

Deland, FL

4.7
1,598 Reviews

1,598 Reviews of Deland Kia - Service Center

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May 14, 2023

They give Great service and they have pride in what they do for their costumers. More

by LMARTIN1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Selig
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Deland Kia responded

Thanks for this wonderful 5-star rating and review for Andrew and our service team! We are so proud to have provided 5-star service and we hope to work with you again in the future!

May 12, 2023

Very efficient and easy to work with. Felt no pressure to do more than I wanted to. More

by MARISSAIBROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola, Matthew Palmer
May 12, 2023 -

Deland Kia responded

Marissa, thank you for sharing this kind review and 5-star rating for our team! We are thrilled to know you had a comfortable and positive visit with our service team and we hope to work with you again!

May 11, 2023

I find dealership reliable and of good service and workmanship. I expect to keep coming back. More

by GIOQUITO2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss Cristal
May 12, 2023 -

Deland Kia responded

Thank you for taking the time to share this great feedback for our service team! Please let us know if you need anything else!

May 10, 2023

Like service dept but had brakes/pads replaced 11/22 and been in several times because they squeal bad. They can’t fix them. More

by JASPERL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 10, 2023 -

Deland Kia responded

Jasper, thanks so much for taking the time to share your experience working with Alex and our team. We appreciate your feedback. If you have any questions regarding the service you received please contact our service center.

May 10, 2023

would have only been 1 star but the free nachos gave them another star. Appointment was schedule over a week in advance was there 10 mins early but it took 2,5 hrs for a scheduled oil change. this is what h More

by WILLIAMCROW70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominick Coppola
May 10, 2023 -

Deland Kia responded

William, we're sorry to hear that you had a negative experience working with our service center. We understand that your time is valuable and we apologize for your longer-than-normal wait time. To discuss this further please reach out to Derek Wright, our Service Manager, at 386-734-7800

May 09, 2023

The sales and finance experience was great, but we are dissatisfied with our window tint. The back window has air bubbles in it. More

by RENEEHEASLEY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Peege
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Deland Kia responded

Renee, thank you for taking the time to share this great feedback with Dana and our team! Regarding your window tint, please reach out to our service manager, Derek Wright, at 386-734-7800 to discuss this issue.

May 05, 2023

The service has always been excellent and Derick has always been on the ball and works with the customer very well More

by CMORRIS998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick in service
May 08, 2023 -

Deland Kia responded

Thanks so much for this great review and 5-star rating for Derick! We're thrilled to hear that you have had a positive experience working with us and we look forward to working with you again in the future!

May 05, 2023

The woman that waited on me was very good. She came and informed me of a recall on a part on our 2017 Kia Sedona Van. They were very thorough. This is our second Kia Sedona we have owned from More

by DEPOTGENERAL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
May 03, 2023

Have always been courteous and professional. Also, makes sure customer services vehicles when due to. More

by harrynchrist13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moen Almasri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Gonzalez (Advisor)
May 03, 2023 -

Deland Kia responded

Thanks so much for this great feedback for Moen and Crystal! We're thrilled to have provided 5-star service and we hope to work with you again in the future!

May 01, 2023

I was greeted within a few minutes of my arrival. Krystal was quick to assess my needs and my car was moved for service. I was kept informed as to what was going on. I waited a reasonable amount of t More

by jm.hallums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal
May 02, 2023 -

Deland Kia responded

Thanks for this wonderful feedback for Krystal and our service team! We appreciate you taking the time to share your experience. Please let us know if you need anything else!

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