Delaware Subaru

First time Subaru I've never owned a Subaru, until now. Kevin was fantastic, knowledgeable and considerate to my satisfaction. He was honest and friendly. He knew my I've never owned a Subaru, until now. Kevin was fantastic, knowledgeable and considerate to my satisfaction. He was honest and friendly. He knew my limits and didn't exceed them. I purchased a preowned WRX, with zero hassle, minor negotiation. Minor negotiation, meaning I asked if they could fit my budget, which was close to asking. Alice(sales manager) was happy to do so. No back and forth, no waiting for numbers, nothing. Simply, I can afford X, they met X. I cannot say anything negative about my experience. More

Great Experience So happy with the service and my new car. Jim was honest and fair. He listened to what we needed and what we wanted and worked with us to get us the So happy with the service and my new car. Jim was honest and fair. He listened to what we needed and what we wanted and worked with us to get us the best car for our family. More

Superior service! Superior product! Delaware Subaru has been the best car shopping & buying experience I have ever had! Jim Colihan and April Gambacotra were the two associates helping m Delaware Subaru has been the best car shopping & buying experience I have ever had! Jim Colihan and April Gambacotra were the two associates helping me through the process. They not only took the time to hear what I was looking for in a car, but they also ensured that I didn't settle for just anything. They are knowledgeable, personable, and efficient! I'm now the proud owner of a 2016 Subaru Legacy!!!!! I will and have recommended Delaware Subaru as THE place to purchase a car!!! More

prompt and courteous service Tony and Mike were able to accommodate my schedule on short notice. Repairs were completed in two hours and shuttle driver was prompt and friendly Tony and Mike were able to accommodate my schedule on short notice. Repairs were completed in two hours and shuttle driver was prompt and friendly More

Subaru Service is excellent to work with! The Subaru Service Department is excellent to work with. I can not give the same high ratings to the sales process for new cars. Sales is not custo The Subaru Service Department is excellent to work with. I can not give the same high ratings to the sales process for new cars. Sales is not customer focused like the Service Department is. More

The Best Purchase It was one of the BEST experience purchasing my first Subaru ever!!! Dorian, Nick and Kevin knows how to get the job done!!! Highly recommend buying a It was one of the BEST experience purchasing my first Subaru ever!!! Dorian, Nick and Kevin knows how to get the job done!!! Highly recommend buying a car from Delaware Subaru!! More

Five Star Used Car Experience The management and staff of Delaware Subaru work really hard to make sure you are completely satisfied with your purchase experience. My consultant Mr The management and staff of Delaware Subaru work really hard to make sure you are completely satisfied with your purchase experience. My consultant Mr Dobbins was knowledgable and well informed about the car and its history. Absolutely no pressure to purchase . More

Saturday service Since I can only schedule my service appointments on Saturdays, I sometimes had difficulty finding a date that worked. This dealership made it so easy Since I can only schedule my service appointments on Saturdays, I sometimes had difficulty finding a date that worked. This dealership made it so easy to schedule a Saturday appointment. I just arrived home from that service appointment I couldn't be more pleased. I was greeted by name by the person who checked me in. My car was taken right back and worked on and then they helped with a coupon for my service that brought the price down by $10.00. I don't usually write reviews, but I needed to write one today and thank Catherine and Tanya for all of their help this morning. This dealership has just become the place where I will always take my car for service. More

Wonderful I felt like I was family by the time I sat down with Dave. He did everything to get what I was willing to pay for my new 2016 Subaru. I felt like I was family by the time I sat down with Dave. He did everything to get what I was willing to pay for my new 2016 Subaru. More

Subaru service 1. Very easy to make an appointment. I called early in the week and was able to schedule for Saturday morning (Saturday was my requested day). 2. 1. Very easy to make an appointment. I called early in the week and was able to schedule for Saturday morning (Saturday was my requested day). 2. Michael (and I'm sorry I didn't take note of his last name) provided excellent communication on Saturday morning. I initially scheduled for an oil change. When I arrived, I asked for the technician to check the tire pressure. While I was in the waiting area, Michael came over to tell me the tire pressure sensors in several of the tires were not working properly but the tires were fine. He relayed that the tire sensors are kept in the regular Subaru service area (closed on weekends) but could be replaced during the week. That's fine. They can be replaced during my next major interval service appointment. He then came back to say two belts were glazed and worn and asked if I wanted them replaced while I was there. He offered a loaner car for the time it would take or a shuttle lift home in case I had errands to run. A truly thoughtful gesture. I gave the go ahead for the belt replacement and waited in the lounge (with my trusty tablet!). To top off an already excellent experience, when I was walking back to the payment area with Michael after he told me my car was ready, I noticed my car had been washed. What a very pleasant surprise indeed! I appreciate all of the communication during my visit and also that the technician took the time to check the belts and replace them. Thanks to everyone involved! More