Delaware Subaru

Subaru service 1. Very easy to make an appointment. I called early in the week and was able to schedule for Saturday morning (Saturday was my requested day). 2. 1. Very easy to make an appointment. I called early in the week and was able to schedule for Saturday morning (Saturday was my requested day). 2. Michael (and I'm sorry I didn't take note of his last name) provided excellent communication on Saturday morning. I initially scheduled for an oil change. When I arrived, I asked for the technician to check the tire pressure. While I was in the waiting area, Michael came over to tell me the tire pressure sensors in several of the tires were not working properly but the tires were fine. He relayed that the tire sensors are kept in the regular Subaru service area (closed on weekends) but could be replaced during the week. That's fine. They can be replaced during my next major interval service appointment. He then came back to say two belts were glazed and worn and asked if I wanted them replaced while I was there. He offered a loaner car for the time it would take or a shuttle lift home in case I had errands to run. A truly thoughtful gesture. I gave the go ahead for the belt replacement and waited in the lounge (with my trusty tablet!). To top off an already excellent experience, when I was walking back to the payment area with Michael after he told me my car was ready, I noticed my car had been washed. What a very pleasant surprise indeed! I appreciate all of the communication during my visit and also that the technician took the time to check the belts and replace them. Thanks to everyone involved! More

great place to buy a car This dealership made me feel welcome. The salesman was not pushy just informative. He was willing to work with me to come up with a deal I liked. This dealership made me feel welcome. The salesman was not pushy just informative. He was willing to work with me to come up with a deal I liked. More

A Positive Buying Experience Two weeks ago we unexpectedly found ourselves looking for a new car after a collision with a deer. Our interactions with Delaware Subaru were positive Two weeks ago we unexpectedly found ourselves looking for a new car after a collision with a deer. Our interactions with Delaware Subaru were positive from the onset. We knew that we wanted a 2015 Impreza Limited with Eyesight which is a rare combination. We located that exact car on the Delaware Subaru website. We were greeted by Charles Gianakis when we came to the dealership. He told us that he would offer us a good deal; he lived up to his word, easily beating deals offered by the likes of Costco and other buying programs. He made the purchase a pleasure in contrast to the usual auto buying ordeal. The finance officer, April Gambacorta, matched Charles’ professionalism. She was well-prepared and the purchase went smoothly. We had done our homework on the Internet and knew costs, profits, etc. Delaware Subaru respected our knowledge and efforts; at each turn they offered us a fair deal. Charles and April were efficient, responsive and professional in our purchase. We look forward to years of safe and enjoyable driving with our new Subaru. More

Great Buying Experience Everyone at Delaware Suburu was very interested and enthusiastic that I have a great car buying experience. Charles was very professional and did enga Everyone at Delaware Suburu was very interested and enthusiastic that I have a great car buying experience. Charles was very professional and did engage in any high pressure tactics. More

Excellent service Professional, knowledgeable timely service. Center runs on time, service advisors are friendly and honest. Wish the bottom line was less $$$ Demandi Professional, knowledgeable timely service. Center runs on time, service advisors are friendly and honest. Wish the bottom line was less $$$ Demanding a minimum number of words for review is ludicrous . More

Excellent customer service in your service department! The service department is the best group of people I have ever dealt with in the the fifty years of dealing with many auto repair departments! The ar The service department is the best group of people I have ever dealt with in the the fifty years of dealing with many auto repair departments! The are an excellent team! Highly recommend them to anyone! They are the reason I will be buying my second Subaru in the very near future! More

Best Car Buying Experience Ever!!! A+++++++++ 2015 OUTBACK Delaware Subaru is a WINNER!!! Dave Stanton in sales was very knowledgeable about every aspect of the Subaru lineup. Extremely helpful with my 2015 c Delaware Subaru is a WINNER!!! Dave Stanton in sales was very knowledgeable about every aspect of the Subaru lineup. Extremely helpful with my 2015 car search and purchase. Dave's customer service skills and the ease of the whole transaction made this the best car buying experience I have ever had. Usually I dread dealing with car sales guys, but not here at Delaware Subaru. Best team around!! Dave Stanton thanks again for an amazing car buying experience!!! April Gambacorta was equally amazing too! April explained everything during the entire process and got the financing done in no time. Thanks April you're awesome! Overall: Delaware Subaru is the place to come buy a new or used vehicle!! Extremely Excellent Sales team, and I can't say enough about Dave Stanton & April Gambacorta!!! AWESOME ALL AROUND!! More

April Gambacorta I purchased a 2008 Impreza Outback Sport. This was by far THE best car buying exprience I have ever had. Thank you so much for your wonderful service I purchased a 2008 Impreza Outback Sport. This was by far THE best car buying exprience I have ever had. Thank you so much for your wonderful service!!!! More

Great and easy deal Was satisfied throughout the whole experience. The dealership is very clean and the employees were very nice and helpful. I got a great deal on a grea Was satisfied throughout the whole experience. The dealership is very clean and the employees were very nice and helpful. I got a great deal on a great car I will definitely be back for service! More

Very Friendly and helpful I bought a Subaru Crosstrek and dealt with Mike Cassidy. Mike was great, very friendly and easy to deal with. He also accompanied me to the DMV to get I bought a Subaru Crosstrek and dealt with Mike Cassidy. Mike was great, very friendly and easy to deal with. He also accompanied me to the DMV to get my licence switched to DE and often checks in with me to see how the car and I are doing. Very much recommend you look for Mike if you are looking to buy a subaru. I am very happy with the care too! More