Delaware Subaru

So glad we found this dealership and Kevin. I had just recently started looking for a new vehicle. We contacted Kevin and made an appointment just to look at Subarus. I had not intended to bu I had just recently started looking for a new vehicle. We contacted Kevin and made an appointment just to look at Subarus. I had not intended to buy a vehicle that day. Things just fell nicely into place. What impressed most about Kevin was that he spoke to me about the vehicle. Salesmen at other dealerships directed their information at my husband even though I was buying the car. Kevin was very professional, knowledgeable and has a no pressure attitude. Everyone else we met at the dealership was equally pleasant. Kevin explained all the features of .my Crosstrek very thoroughly. A great buying experience. More

Kevin has made our visit to the dealership a great experience. He is extremely knowledgeable and helpful and we got to go home with a new car that fits our needs. We are extremely satisfied with the o experience. He is extremely knowledgeable and helpful and we got to go home with a new car that fits our needs. We are extremely satisfied with the overall experience and it was a pleasure working with him More

Everyone was super friendly and very willing to help. Never felt pressured to make a decision and ended up with the exact car I wanted! Never felt pressured to make a decision and ended up with the exact car I wanted! More

Chris Brousseau was excellent to work with! Knowledgeable, courteous and quick to respond. Would definitely recommend him to others! Knowledgeable, courteous and quick to respond. Would definitely recommend him to others! More

Good experience overall but they could have been a little more flexible with pricing and could have given free pinstripes. more flexible with pricing and could have given free pinstripes. More

I had a great experience with Kevin and the whole team! They kept in contact with me and helped make sure I left feeling satisfied with my purchase and loved my new car! They even said I can reach out if I They kept in contact with me and helped make sure I left feeling satisfied with my purchase and loved my new car! They even said I can reach out if I have any questions in the future! More

Delaware Subaru was great! Everyone there was phenomenal. Kevin helped us out and he was great, worked with us on everything from test drives to final purchase. If you’re i Everyone there was phenomenal. Kevin helped us out and he was great, worked with us on everything from test drives to final purchase. If you’re in the market I would highly recommend Delaware Suburu! More

I had a phone call with Jon about ordering a new Impreza on Wednesday 09/7/22. He stated he would call/text me back that day after putting a few finance offers together and after speaking to his appraiser a on Wednesday 09/7/22. He stated he would call/text me back that day after putting a few finance offers together and after speaking to his appraiser about my trade in. I never heard back from him. I then followed up two days later (09/09) and was told he was with a customer and I had to leave my name and number with the girl that answered the phone, he didn't return that call. . . I tried to give him the benefit of doubt so, I then called once again the following day (09/10) to only be told he was with a customer yet again and that I had to leave my name and number AGAIN (for the 2nd time) and he would call me back that day. I never heard back from Jon. I was going to try another salesperson but was trying to give Jon the benefit of the doubt and didn't want to give his sale to someone else. I had such a bad taste in my mouth from the lack of communication coming from such an esteemed dealer that I ended up purchasing my new vehicle elsewhere the following day from an automaker brand not Subaru. I did deal with Laura Owens at the dealer and she is the only employee who had any type of professionalism and was quick to communicate. So kudos to you Laura! More

Everyone at Delaware Subaru was so helpful and kind during this very stressful time of buying a new car. Thank you Kevin Ellis and Melissa McClauglin for making the entire purchase so easy! during this very stressful time of buying a new car. Thank you Kevin Ellis and Melissa McClauglin for making the entire purchase so easy! More

Kevin was great throughout our whole buying experience . We ordered in May and he stayed in contact with us , giving us updates on arrival times from the factory everytime there was news on our new car . 10 We ordered in May and he stayed in contact with us , giving us updates on arrival times from the factory everytime there was news on our new car . 10/10 would definitely come back for Kevin again ! More