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Dellen Chrysler Dodge Jeep RAM

Greenfield, IN

Overview
Employees
Reviews
Vehicles
4.7
727 Reviews
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2640 West Main Street

Greenfield, IN

46140

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Showing 727 reviews

May 02, 2023

The dealership was clean, organized and the people were friendly. Very nice people to work with More

by marylowery2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Courtney Edison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meadows
3.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, Thank you so much for taking the time to recognize our great staff. We are happy to learn that you enjoyed our clean organized facilities and that our team was very friendly. I would, however, like to speak with you to address the 2-star rating you have provided and any additional feedback you may have. Please reach out to me at your earliest convenience. Thank you, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

May 20, 2023 -

marylowery2013 responded

This must have been an error

May 02, 2023

They took care of the repair while I waited. Always courteous. Always informative. Love this place!! More

by condra-fetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Rice
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May 20, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for your wonderful rating and review! It is elating to know that you received excellent customer service from our Service Team at Dellen Chrysler Dodge Jeep Ram while you were waiting for your vehicle's repair. We aim to always properly inform our customers and we are glad that this added to your positive experience. We thank you for your business.

May 02, 2023

Very professional and direct. Price negotiation was fair and quick. A little low on my trade in value compared to other dealerships but found a way to make it right with the botto More

by masterchiefabe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Kiesel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meadows
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Collins
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We are happy to learn that you had a satisfactory experience. Our Sales Team of professionals always aims to provide the best car-buying experience we can offer to our customers. Thank you so much for providing your feedback. We appreciate your business at Dellen Chrysler Dodge Jeep Ram.

May 02, 2023

I appreciate the honest communication and thoroughness and quality of work! We will continue to have our vehicle serviced at Dellen! More

by jng.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Rice
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May 20, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for the great rating and review. We are happy to see our Service Team at Dellen Chrysler Dodge Jeep Ram was able to provide great communication and great quality service. We thank you for your business.

April 28, 2023

The employees at Dellen Chrysler are good people to work with. John Kiesel and Gabe did a great job. More

by bperew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Edison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We are glad you enjoyed great customer service working with our team at Dellen Chrysler Dodge Jeep Ram. Thank you for your positive review. We are here if you need any further assistance.

April 27, 2023

They were able to get us in for an oil change without an appointment. Appreciated that! More

by sprky69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Edison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Gulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, we are happy to see that our Service Team was able to complete your oil change without an appointment in a satisfactory manner. Thank you for your stellar review and for choosing Dellen Chrysler Dodge Jeep Ram for your service needs.

April 27, 2023

Daniel did a great job helping me out after the fact and I was dealing with someone else at the beginning. I went in with 3 or 4 minor repairs and when I left only one thing was actually fixed. 2 days lat More

by npatt3410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, I would like to speak with you about your vehicle and recent service experience here at Dellen Chrysler Dodge Jeep Ram. We take your satisfaction seriously, so please reach out to me when you have a moment to discuss this further. Thank you, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

May 19, 2023 -

npatt3410 responded

What would you like to discuss?

April 27, 2023

Do not send these surveys if I must type crap in. Lov dellen hate these xxxxing surveys!!!! More

by johnmangold46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiesel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Gulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hi John, thank you for your feedback. We are honored to assist you and thank you for your five-star rating. Please don't hesitate to reach out if there is anything else we can do for you at Dellen Chrysler Dodge Jeep Ram.

April 27, 2023

Service work performed was excellent. Unfortunately this was my second visit in order to get this work done. I was unaware that the first come first served was no longer honored in the E More

by bunderwood3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Rice
Report | Print
May 21, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your excellent experience with our Service Team. Customer service is our first priority at Dellen Chrysler Dodge Jeep Ram and feedback like yours always helps us to improve. Please let us know if we can be of further assistance. We are always here for you at Dellen Chrysler Dodge Jeep Ram.

April 24, 2023

Excellent service and customer service. Technician did a great job. Service was very timely and performed as scheduled. More

by donald.weirich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thanks for the five-star review, Donald. We are happy to learn the Service Department was able to meet all your needs and expectations promptly. We hope you continue to choose Dellen Chrysler Dodge Jeep Ram for all your automotive needs.

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