Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dellen Chrysler Dodge Jeep RAM
Greenfield, IN
839 Reviews
Why Do Business with the Dellen Automotive Family?
At Dellen Automotive, we are proud to be a family-owned business serving Central Indiana since 1955 and the Greenfield community since 1980.
We believe in giving back to the community that has supported us for generations. Dellen proudly supports Greenfield-Central High School, Mt. Vernon High School, the Boys & Girls Clubs of Hancock County, Butler Soup Kitchen, Hancock County Food Pantry, the Greenfield Police Department, the Hancock County Sheriff’s Department, Greenfield Fire Department, St. Mary’s Early Childhood Center, and many more local organizations.
Our factory-trained sales, service, and parts team members are certified and ready to assist with all of your vehicle needs.
Dellen offers state-of-the-art Chrysler, Dodge, Jeep, Ram, Chevrolet, GMC, and General Motors facilities equipped with the latest technology to properly care for your vehicle.
We also offer a $200 Dellen Referral Program. Refer someone who has not purchased from Dellen before and receive $200. Ask us for details.
At Dellen, we are committed to exceptional customer service and are consistently ranked ahead of our competitors in this area.
We make the process easy by offering:
A no-pressure experience
Transparent pricing with no gimmicks
Fair and honest service from start to finish
We appreciate your business and look forward to serving you.
The Dellen Mission Statement:
The Dellen Automotive Family does business in a fair and honest manner. We are committed to creating a friendly, professional atmosphere in which both the customers’ and the employees’ expectations are exceeded.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 839 reviews
August 26, 2026
When I scheduled an oil change on our 2015 Grand Cheroke, I asked what the cost would be. I was quoted $75. I had a coupon for 10% off that. That would put me at $67.50. It was a 50 minute drive to get there I asked what the cost would be. I was quoted $75. I had a coupon for 10% off that. That would put me at $67.50. It was a 50 minute drive to get there. When my oil change was done and I went to pay, the total was 86.97 after she took $20 off. I was then charged $2.61 for paying with my credit card. That put my total at $89.58. No logical explanation as to why it was not what I was quoted. Feeling betrayed and frustrated, I just paid it. This is how you treat a career military retiree/senior citizen? Not to mention, I just purchased a $60,000 2026 Jeep Wrangler at this dealorship. You will never get in my wallet again!! More
by missyhotta
Verified CustomerEmployees Worked With
August 16, 2026
They are always nice to me. Nice to get a ride home and back to get my Jeep Nice to get a ride home and back to get my Jeep More
by fred_trulove_joyce
Employees Worked With
August 12, 2026
Got me in very quickly even thru they were booked up with many other cars many other cars More
by stephenwendelboe928
August 08, 2026
Absolutely wonderful! Amazing staff and team. They took the time to explain things to me and answer all my questions. They made it a wonderful experience and I will purcha Amazing staff and team. They took the time to explain things to me and answer all my questions. They made it a wonderful experience and I will purchase again from them in the future. As well I will refer my friends. More
by kworland
August 08, 2026
I had to schedule an appointment 3 to 4 weeks out for issues I was experiencing with my certified preowned vehicle I purchased two months ago. I arrived at 8:30, which was my appointment time and the cus issues I was experiencing with my certified preowned vehicle I purchased two months ago. I arrived at 8:30, which was my appointment time and the customer service technician was warm and friendly, this review is not about her. I was told who my service advisor would be and that they would call and advise me on what they found if anything, including repair estimates. After not hearing anything until mid afternoon, I called around 3 PM and was dismissively told that my service advisor had left for the day. I asked for an update and was told that they would talk to the technician and then call me back. That never happened so an hour before closing on Friday afternoon I called them back and was told they would call me back. This time they did call back and told me they could not re-create one of my issues – they didn’t follow my instructions on how to re-create it because they told me what they did to test it and that is not what I advised them when I dropped it off. They then explained that they did discover the drive belt was causing the noise I was hearing but they were waiting on a part to do the warranty service which they said would not arrive until Monday. And they’re telling me this on Friday afternoon less than an hour before closing after having my vehicle for almost seven hours when I call for an update and didn’t get one and I had to call back and discover this so I didn’t even have an opportunity to get a rental car or make alternate plans. I get part delays, etc. but I have already waited three weeks at this point for an appointment and I’m just finding out that essentially nothing has been done. No wonder it takes so long to get an appointment because this is very disorganized and very poor communication which is my primary concern. Just let me know what’s going on so I can make adjustments if needed otherwise why even do appointments at all? Guess that’s the Dellen difference. More
by matthewbhawks
August 06, 2026
Ryan made trading vehicles less stressful. There was no press at all. Ryan answered all our questions and made suggestions only when asked , There was no press at all. Ryan answered all our questions and made suggestions only when asked , More
by clanman1957
August 05, 2026
By far the best experience I have had in any dealership. John and team did a great job and exceptionally quick. John and team did a great job and exceptionally quick. More
by jae1812
August 04, 2026
Last minute schedule and they treated me very well. Service was fast and courteous. Thank you Service was fast and courteous. Thank you More
by wshafer9154
August 02, 2026
They where very helpful with everything we needed in buying a new ram truck. We definitely recommend buying a new ram truck. We definitely recommend More
by johnnym1982
