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Dellen Chrysler Dodge Jeep RAM - Service Center

Greenfield, IN

4.6
402 Reviews

402 Reviews of Dellen Chrysler Dodge Jeep RAM - Service Center

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October 17, 2023

The advisor was easy to talk to and knowledgeable. The problem was handled quickly and I was I well informed about the issue. More

by austin.cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Rice
Oct 17, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our knowledgeable Service Team. We're glad to learn that you consistently leave Dellen Chrysler Dodge Jeep Ram pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your auto-related needs!

October 15, 2023

Friendly Staff. Easy to drop off my vehicle and knew it was in good hands. More

by leandra3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiesel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Oct 16, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello. We are thrilled to learn that our Service Team was friendly to you during your visit at Dellen Chrysler Dodge Jeep Ram. It is also pleasing to learn that you were able to drop off your vehicle easily and feel at ease with leaving it with us. Thank you for your kind review. If we can be of any further assistance, please do not hesitate to reach out to us.

October 03, 2023

I have always brought my 2017 Jeep Cherokee here for service. Everyone is always helpful and courteous. More

by carolleaworley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, receiving positive reviews like yours is what our helpful and courteous Service Department strives for. We appreciate you for trusting us at Dellen Chrysler Dodge Jeep Ram with your 2017 Jeep Cherokee. Please don't hesitate to reach out to us whenever needed.

October 02, 2023

Very happy with the service as always. Got me in and out like i was told. Another great experience. More

by rickh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Oct 03, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write about your great five-star experience! We're glad to learn that you not only left our dealership in a timely manner but that you were consistently pleased with the high level of customer service provided by our Service Team. Thank you for your patronage. We look forward to working with you again in the future here at Dellen Chrysler Dodge Jeep Ram.

October 02, 2023

I will say I had to wait a few days longer for a part for my repair,supposedly due to the current UAW strike. I was told after the first delay that Dellen Chrysler Dodge Jeep Ram could provide me a 10% disc More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Smale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Oct 05, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your experience with us at Dellen Chrysler Dodge Jeep Ram. Please know that we take your feedback seriously, and we would appreciate the chance to address your concerns. If you would like to discuss our pricing in further detail, please contact me directly. Best regards, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

September 29, 2023

Did a good job and solved the issue with my wife’s van. Thank you. More

by t_zornes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon, Kyle Rice
September 26, 2023

Good service right timing seem to care about my concerns. Would recommend them to my friends. More

by twreynolds1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
September 25, 2023

your service writers are helpful and attentive mechanics do good work service techs do well as far as i can tell mgmnt/sales staff are freindly like family More

by n9ese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Edison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Gulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Sep 25, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you for your fantastic feedback. We are so glad that you have had friendly and helpful experiences with our staff at Dellen Chrysler Dodge Jeep Ram and we would be honored to assist you with anything else. Have a wonderful day.

September 24, 2023

Rotation on tires, forgot to check pressure. Only 55 in rear needed 75. Tires flat More

by DANC39499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing about your recent visit here at Dellen Chrysler Dodge Jeep Ram. It would be appreciated if we could connect and further discuss the tire rotation our Service Team performed on your vehicle. Please reach out to me at a time that works best for you. Sincerely, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

September 22, 2023

First Dellen vehicle was purchased in 1991. The vehicle I drive now, in 2016. I use Dellen for service not only to comply with the Warranty Forever requirements but also I believe in returning More

by rdblackford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure the name of the service writer or the tech
Sep 23, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, we are so happy to know that our Service Team was able to provide a satisfying experience on your visit. Thank you very much for leaving us this amazing feedback and 5 stars. It is great to know that you enjoyed working with our team at Dellen Chrysler Dodge Jeep Ram, and we hope to see you and your vehicle at the next service appointment.

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