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Dellen Chrysler Dodge Jeep RAM - Service Center

Greenfield, IN

4.6
402 Reviews

402 Reviews of Dellen Chrysler Dodge Jeep RAM - Service Center

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June 22, 2023

Great people to help with our service needs. They are very friendly and up front with prices More

by pcarlson3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2023

Taking my vehicle to a tire shop after two patch jobs. I was willing to do a third but asked at what point will they just replace the tire since I pay monthly for warranty, they couldn't tell me. Then whe More

by wdlowry3
Workmanship
Recommend Dealer
No
Employees Worked With
Daniel Elliott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Jun 28, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, At Dellen Chrysler Dodge Jeep Ram we welcome customer feedback as it helps us to improve the customer experience. When you have a moment, please reach out so we can discuss your tire patch and your overall experience with our Service Team. Thank you for your time, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

June 21, 2023

This group makes us feel @ home. The Service Dept keeps us informed every step of the way. We love how they do a complimentary car wash. They go above&beyond. More

by vbrake60
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Can't remember
June 21, 2023

Dellen sales and service staff are the best. Great dealership and they treat me like family. More

by lfain6367
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
June 20, 2023

Stopped in for an oil change! No appointment, They greeted me immediately and got in done in a hour or so! Great people doing great work! More

by tsanders6
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
June 19, 2023

Good communication with me. Very considerate of my time and got my repair done quickly. More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Thank you, Ashley, for the glowing review. If our team here at Dellen Chrysler Dodge Jeep Ram can do anything else to assist you, please feel free to reach out.

June 19, 2023

Staff was friendly. They got my car in right away. They were very communicative and they told me when my car was almost finished and when it was ready. More

by amymandrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Smale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, receiving positive reviews like yours is what our Service Department strives for. It is wonderful to know that our friendly Service Team was communicative and informative. You can always count on Dellen Chrysler Dodge Jeep Ram for your automotive needs. Have a terrific day.

Jun 19, 2023 -

amymandrus responded

amymandrus

June 19, 2023

After the repair of a manifold exhaust leak the check engine light came on after 79 miles from the dealer. Three days later Dellen repaired it. Now, in Virginia, 500 miles from home the check engine ligh More

by Chip
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Edison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Gulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan - mechanic
Jun 20, 2023 -

Chip responded

Today, 6/20/23, I called Daniel, at Dellen Dodge, the service representative who advised me how to handle the situation. I feel much better knowing my dealership is aware of the situation and will take the necessary steps to resolve whatever is causing this indicator light to keep showing. Thank you, Daniel !

June 19, 2023

Gabe, Brody, Dan, Tammy, and the entire Dellen staff were so helpful with my tire repair. They went above and beyond to help me! More

by merebrowning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Edison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rice
Jun 19, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

We appreciate you taking the time to leave us a five-star review. It brings us joy to know that our helpful Service Team went above and beyond to assist you with your tire repair. We hope you continue to choose Dellen Chrysler Dodge Jeep Ram for all your automotive needs.

June 16, 2023

Issue was fixed. Dented the back door jam and scratched the paint off when pulling front seat out through the back door. I also had to clean up the trash left behind. More

by Autum Wimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Rice
Jun 18, 2023 -

Dellen Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your experience with us at Dellen Chrysler Dodge Jeep Ram. We take this feedback seriously, and we would appreciate the chance to discuss your vehicle and the level of service you received. If you would like to discuss this in further detail, please contact me directly. Best regards, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

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