Delray Buick GMC

A car purchase experience to be proud of. without reservation I would recommend the dealership and most importantly how Thomas West dealt with us. He was highly professional, answered all of o without reservation I would recommend the dealership and most importantly how Thomas West dealt with us. He was highly professional, answered all of our questions, made the whole experience enjoyable rather than the traditional stress that occurs with some salesmen and dealers. More

Yearly Service I brought my GMC Terrain in to the dealership for its yearly oil change, The customer lounge was very comfortable. My car looked nice and clean when I brought my GMC Terrain in to the dealership for its yearly oil change, The customer lounge was very comfortable. My car looked nice and clean when it was returned to me. I think the waiting time of 3 hours was excessive. More

Factory recall Had to bring our Malibu in for a factory recall. Met with Neil Simon and could not have asked for more. Neil was A+ in all features. Thanks Neil for Had to bring our Malibu in for a factory recall. Met with Neil Simon and could not have asked for more. Neil was A+ in all features. Thanks Neil for all you did. The Sullivans More

New 2015 GMC Terrain Lease My salesman Thomas West was very knowledgeable about the Terrain and its features. He took extra time to make sure I was getting what I wanted, even My salesman Thomas West was very knowledgeable about the Terrain and its features. He took extra time to make sure I was getting what I wanted, even set up the vehicles wifi, onstar and telephone service for me. I have only had the vehicle a few days and he has already followed up to make sure that I am happy with my purchase. I would buy/lease from Delray GMC again and recommend you give them the opportunity to see what they can do for you. More

Best Experience Ever! Fernando was excellent!!! He made our experience seamless in getting our lease for our 2014 Buick Enclave! He explained all the features of the car wa Fernando was excellent!!! He made our experience seamless in getting our lease for our 2014 Buick Enclave! He explained all the features of the car was very knowledgeable. My husband was looking for every reason to walk out and Fernando was honest, informative, and awesome we couldn't say no. JC and Fernando really worked to make a great deal for everybody. On the fanacing side, Magic and Tony made it easy to understand everything. For what its worth, we bought the dent/paint insurance. For the cost and living in South FL, it's a no brainer :-) It was our first lease and we will definitely be purchasing in the future. So happy to by part of the Delray GMC Buick family! Nicole More

Service When in for service on my Buick Enclave the service was good overall and the wait was not to bad, thank you and until next time When in for service on my Buick Enclave the service was good overall and the wait was not to bad, thank you and until next time More

New Enclave experience Sales Person: Marcello Ferro Finance Person: Majid Hassan General Sales Manager: JC Managing Partner: Aric Gasper The facilities are magnificien Sales Person: Marcello Ferro Finance Person: Majid Hassan General Sales Manager: JC Managing Partner: Aric Gasper The facilities are magnificient. It was clean, crisp and had nice amenities. Their waiting room served Starbucks, chocolates and they also had a play area for children. The sales person was amazing from start to finish. Made me feel I could trust his advice. He wasn't a sales person in the end but a friend on my side working with me. The finance person was easy to talk to. Took time to help explain every aspect of the deal. He was the only one writing deals at the time which caused several hours of delay.Not his fault. General Sales Manager was not helpful. He could use some training in dealing with customers. He had a poor attitude. He gave me the feeling that it was his way or the highway. Not a forward thinker. Managing Partner: Very helpful. Saved the whole experience in my opinion. After seven hours at the dealer I almost had it before he came out to chat with me. He followed the LEARN process exactly. (Listen, Empathize, Apologize,Respond, and Notify). He is a forward thinker More

Very Happy! We had an excellent experience with Delray Buick GMC. Thomas West was excellent to work with. We are very satisfied with the service we received as we We had an excellent experience with Delray Buick GMC. Thomas West was excellent to work with. We are very satisfied with the service we received as well as with our new vehicle. We highly recommend the dealership and Thomas West! More

2015 Acadia Cant say enough good things about this dealer, the people where excellent to deal with! Thomas West and Jean Carlos Kent were extremely helpful and q Cant say enough good things about this dealer, the people where excellent to deal with! Thomas West and Jean Carlos Kent were extremely helpful and quick, no waiting around while your sales guy runs back and forth to his manager. They were up front with what they could do for me from the beginning. In fact I wasn't even planning on buying, really just looking when I went in, but the service was so good and the deal was right so I went for it and I am so happy with the purchase. They even give you a nice gift on your way out to congratulate you on your new car....hadn't had that before! More

Great service great dealership! This dealership is great towards their customers and I would come back again for my next car without a question! Alan was my salesperson and he went a This dealership is great towards their customers and I would come back again for my next car without a question! Alan was my salesperson and he went above and beyond to get me the car I wanted. This dealership sticks to their word and the quality of cars are superb! Thanks guys and I will spread the word to my friends about you! More