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Delray Buick GMC - Service Center

4.1

151 Lifetime Service Reviews

2400 South Federal Highway , Delray Beach, Florida 33483

151 Reviews of Delray Buick GMC - Service Center

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January 16, 2019

"GREAT SERVICE EXPERIENCE"

- Steve S

Bob H always makes me feel welcome. I went on line and set up an appointment for the same day. I drove over and was taken right in. In less than an hour, I my car had been serviced and I was on my way.

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Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 04, 2019

"Frank is very good"

- XYXYXYX

I needed some service work done. Frank C in service told me what it would cost and how long it would take to do. He charged me the correct price and did the work on time--- not everyone in Florida does that.

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Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 20, 2018

"Best Experience "

- BishopJP

I had to have my Jeep service that I just recently purchased and the staff was friendly and courteous from start to finish. They kept me up to date with the whole process.

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Recommend Dealer
Yes
Employees Worked With
Leon Timothee
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Frank Castagna
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Alan Senhoreti
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 17, 2018

"Best Service in the Business"

- Lisa T

Brought my car in for service and received the best service possible! As a single mother I was treated with total respect from the minute I walked in until my vehicle was finished. I received estimates from several other dealers but I received the best possible service and the best price at Delray Buick GMC. If you would like to be taken seriously, treated fairly and with respect, be sure to bring your car here for service. I will continue to bring my car here and will absolutely purchase my next car from this dealer. A+ to Bob and his team.

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Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robert Viccica
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 31, 2018

"Fuel leak"

- joesbuick2007

I brought my Buick to your service dept with a strong smell of gasoline. Turned out to be corrosion of the gas lines, clogged and leaking evaporator vent line. Unrelated to that, the mechanic found a water pump leak. I got the car 1 day ago so it's too early to say anything is still wrong on those issues. So far, it seems fine, no leaks found. The car, although nearly 12 YO, only has 48,000 mi. Why would the gas line system suddenly go that bad other than less than good quality parts in the manufacture of the vehicle? The service writer, Jacki, was helpful and is knowledgeable in her position. The mechanic who diagnosed the issues was also helpful and knowledgeable. No issues there. What I do have issue with is the hourly rate the dealership charges. $169/hr seems excessive. $3,367 labor to install a water pump and gas lines/evap vent made me wonder whether keeping this car was worth it. Decided it was for 1 episode like this. It has been maintained ONLY by White Plains Buick in NY and Delray Buick in Fl. You certainly have good people here. My only issue is service rates in Delray Buick.

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Recommend Dealer
Yes
Employees Worked With
Jacqueline Balboni
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 01, 2018

"Went in for repair wanted to buy a car"

- Lindavance77

My car broke down while traveling and I landed at this dealership. I’m pretty sure this is one of the nicest groups of people I have ever met at a dealership. The service department was outstanding and while waiting for my car to be repaired I met Kyle who ended up spending half the day with me! He went above and beyond to find me the perfect car even took me to lunch . They did not have exactly what I wanted I will be back to buy a car from Kyle !

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Recommend Dealer
Yes
Employees Worked With
Kyle Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Frank Castagna
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tony Eroglu
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 01, 2018

"Service Par Excellence"

- Tina

I have been a "devotee" of Delray Buick for over 30 years though many name changes, and have found their staff, and service always exceeded my expectations. Not only are they reliable and professional but I have never been pressured to purchase something for my many Buicks that I didn't need. My current service advisor, Bob Heinsohn, treats me with the utmost respect and makes me feel like I'm a member of the Buick family, not just someone who has purchased multiple Buicks over the years. I have always and will always take my Buicks to Delray Buick. Thank you, Tina M.

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Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : I worked with Mark Willis for over 25 years and was saddened to see him retire, but I am 100% delighted with Bob Heinsohn.
July 25, 2018

"sdervice dept"

- undertaker

Mr Jackson keep me inform of what they were doing with my truck in how long it would take. delray GMC service dept is the best

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Recommend Dealer
Yes
Employees Worked With
William Jackson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sofia Viccica
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 29, 2018

"Professional, speedy"

- Jromano

Lane and AJ made a very good team to take care of quick. A quick, easy and friendly pair - from body shop to service - they made my trip very enjoyable.

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Recommend Dealer
Yes
Employees Worked With
Alan Stefanic
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lane Silk
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 15, 2018

"Outstanding Service Advisor"

- Carolyn

The service department staff and service advisor Alan AJ Stefanic at Delray Buick GMC provided me with outstanding customer service on my Buick LaCross.on June 14th 2018. Thank you AJ Stefanic for going over and above expected service on my car, C. Morra

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Recommend Dealer
Yes
Employees Worked With
Alan Stefanic
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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