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Delray Hyundai
Delray Beach, FL
3,142 Reviews
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April 18, 2024
My car was scheduled six weeks out for two recalls that can cause vehicle fires. When I arrived I was pleasantly greeted and checked in by Jennifer. I was told my vehicle would be ready in 2- 3 hours. At can cause vehicle fires. When I arrived I was pleasantly greeted and checked in by Jennifer. I was told my vehicle would be ready in 2- 3 hours. At the 3rd hour I was called to say I would have to be rescheduled because they did not have the part for one of the recall issues and there is no current remedy available for the second recall. Also, I was told that my car was washed when it was not. They did take it back and did a quick wash. This ordeal cost me 5 hours of my time and now I must go through this again when the “part” arrives and I am rescheduled. My question is: Why didn’t they check to see if the part was in a day or two before my appointment and recheck again when I was being checked in to ensure the part was still in stock? No, they let me wait the 3 hours it was supposed to take for the repair to be completed to inform me the part was not there, and I must be rescheduled. I want to be clear, Jennifer was terrific as she allowed me to vent and was understanding of my frustrations. She even showed me how she was going to follow-up with parts in two days to ensure that that if I get priority on the part. I stopped having my car serviced by this dealership years ago for their sloppy service and if it were not for the recall, I would not come back or buy another vehicle from them. I will try another dealership for the second recall when the remedy is in. The fact that a possible serious situation may occur and Hyundai has no fix, is scary. I do not recommend Hyundai or this dealership. More
by Grace
Employees Worked With
Jennifer Stout
Helpful March 30, 2024
We have bought our last two vehicles from here. Mr. Silverman had the vehicle we requested to see and had discussed over the phone about waiting for us when we got to the dealer. Very straightforwa Mr. Silverman had the vehicle we requested to see and had discussed over the phone about waiting for us when we got to the dealer. Very straightforward, good vehicles at a reasonable price. Mr. Silverman was a huge help to us buying a new vehicle. Thank you so much, we will be back again. More
by Charltonw
Employees Worked With
Alan Silverman, Marcello Betances
March 29, 2024
Worst dealership I have ever bought a car from. Took over 30 days to pay off my loan on my trade in resulting in me having to make 2 car payments. Took 30 days and about 20 phone calls to get my Took over 30 days to pay off my loan on my trade in resulting in me having to make 2 car payments. Took 30 days and about 20 phone calls to get my second key. Car was supposed to be Certified Pre-Owned, but they never did inspections until I found out they never did paperwork. GM would not return my messages and sales manager Eric is condescending and worthless. Avoid this dealer! They still owe me over $400 as my payoff was lower do to me having to make 2 extra loan payments and they told me that I will have to wait for my refund until they get the title. If you want to buy a Hyundai, go anywhere else! More
by Wmdaniels10@gmail.com
Employees Worked With
Eric Rice, Howard Isaacs
March 28, 2024
I had a great experience getting my new car with the help of Mauricio. He was professional, very kind, and very helpful. I recommend coming to Delray Hyundai, they will help you out of Mauricio. He was professional, very kind, and very helpful. I recommend coming to Delray Hyundai, they will help you out More
by sofiah14
Employees Worked With
Mauricio, Mauricio Ugarte Riess
March 26, 2024
They were very professional, and I would use them again. They answered all my questions and helped with all my needs. A 1 service is what you will from Delray Hyundai. I moved here from Ohio and did not kno They answered all my questions and helped with all my needs. A 1 service is what you will from Delray Hyundai. I moved here from Ohio and did not know what to expect from me being from out of town and they made me feel right at home. They have top customer service at their service center, Thank you guys and gals for every thing. Michael and Sylvia Singer More
by sd.singer14
Employees Worked With
Arron, Howard Isaacs
March 23, 2024
Didn’t put my car thru car wash Didn’t like sitting in lobby next to door to conduct business Didn’t like they they wouldn’t honor my lease by giving me the Curtisey of looking at my oil and tires lobby next to door to conduct business Didn’t like they they wouldn’t honor my lease by giving me the Curtisey of looking at my oil and tires More
by Pattycakes
Employees Worked With
Noel, Howard Isaacs
March 15, 2024
My wife and have worked with Salesman Alan Silverman for 19+ years he has helped us with leases and purchasing Hyundai and Genesis though DELRAY Motors. Alan has been a constant professional and has always 19+ years he has helped us with leases and purchasing Hyundai and Genesis though DELRAY Motors. Alan has been a constant professional and has always explained about the vehicles and walked us though all our questions. Alan is an asset to DELRAY and this is why we continue to work with him !! A score of 10 isn’t high enough for the pleasant experience we have always come to expect! Thank You Alan. More
by RSPO552
Employees Worked With
Alan Silverman
