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Delray Hyundai

Delray Beach, FL

4.5
3,279 Reviews

655 NE 6th Ave

Delray Beach, FL

33483

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Showing 3,279 reviews

July 11, 2025

No integrity. Lured customer with completely false information. One star because no star wasn’t an option. Attempted to sell a car that the customer didn’t even ap More

by P Romero
Recommend Dealer
No
Employees Worked With
Marcus and Eric
Jul 14, 2025 -

Delray Hyundai responded

P. Romero, After speaking with the sales manager, we understand that your husband was interested in a Hyundai Venue and made an out-the-door offer. When the offer wasn’t accepted, he decided to leave. Unfortunately, the specific Venue he was considering was sold later that same day. When he reached out again, we let him know the vehicle had been sold but also offered a similar option that might meet his needs. Our team at Delray Hyundai was simply trying to find a helpful solution, knowing that the original vehicle of interest was no longer available. We’d be happy to arrange a conversation with our General Manager if you’d like to discuss this further.

Jul 14, 2025 -

P Romero responded

Absolutely false. I have text messages from the sales person Marcus stating the car was still available. He knew exactly what he was doing. In fact more than one message confirming the car was there. Then when my husband went in at the time agreed upon to purchase the car, Marcus began taking his personal info to make the transaction. It wasn’t until my husband. Said let’s see the car one more time that Marcus brought him out to show him a different car knowing the one in question had been sold. He attempted to take all of his intimation and stated that he was just going to give this car instead. I am not finished ensuring that Palm Beach County is aware of the disgrace this company is. This dealership is a scam and clearly takes advantage of people that aren’t savvy enough to see through them.

Jul 14, 2025 -

P Romero responded

You need to do a deep dive into who you have running this organization. Integrity is a key ingredient to success.

Jul 14, 2025 -

P Romero responded

Oh and please arrange a conversation with anyone above the sales manage on staff because I have done my research and will be doing the same

Jul 14, 2025 -

P Romero responded

Oh and FYI this is how incompetent your dealership is it wasn’t a venue. It was a sonata.

July 10, 2025

For me, Delray Hyundai Service is very efficient and helpful. The people who work there strive to provide the service as quickly and accurately as possible, based on customer requests. More

by Andrea Manning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarisse , Howard Isaacs, Sarah Haber, Eric Olguin
Jul 15, 2025 -

Delray Hyundai responded

Thank you, Israel, for the 5-star rating! We appreciate your support and look forward to serving you again.

July 10, 2025

Did a great job. Fixed my problem. Gave me a loaner while I waited. Very happy More

by Fareboxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GregZito
Jul 15, 2025 -

Delray Hyundai responded

Thank you, Israel, for the 5-star rating! We appreciate your support and look forward to serving you again.

July 05, 2025

Dishonest and Disappointing Experience! I recently purchased a car at Delray Hyundai and was told I would receive free all-weather mats if I completed their review survey. I followed thr More

by dfginhhk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Howard Isaacs, Marcello Betances, Eric Olguin
Jul 07, 2025 -

Delray Hyundai responded

Diane, Thank you for your business. Since your concern was addressed by the manager and you updated your reviews on Google and Yelp, can you please edit on DealerRater. If you have any questions, please do not hesitate to give us a call - thank you.

July 03, 2025

We had an issue and the manager called and rectified the problem. Now I am satisfied with their customer service. More

by Joan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario
Jul 07, 2025 -

Delray Hyundai responded

Thank you for your kind words and business.

July 03, 2025

This was a surprisingly pleasant experience. Drop off was easy. Service was prompt. Price was extremely fair. More

by fmurphy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Silverman, Howard Isaacs, John Valle, Mauricio Ugarte Riess, Eduard Sargsyan, Will Perez, Debra Shulmier, Kerishia Robinson, Anthony Silverio, Eric Olguin
Jul 07, 2025 -

Delray Hyundai responded

Thank you for your kind words and business.

June 26, 2025

Jaiden and the reset of the team at Hyundai were a pleasure to work with More

by handsgetz1
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Olguin
Jun 30, 2025 -

Delray Hyundai responded

Thank you for your kind words and your business. Come see us again!

June 25, 2025

Excellent customer service. Showed concern for my time. Addressed my problem without controversy. Good communication. More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clorissa V
Jun 26, 2025 -

Delray Hyundai responded

Thank you for your kind words and your review score!

June 23, 2025

Very professional much better turn around time honored a promise bt service manager i never collected. Everyone was helpful. Thanks More

by Tessarhequeen1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service eric
Jun 25, 2025 -

Delray Hyundai responded

Thank you for your review and your business!

June 19, 2025

Sales rep, Patty, was terrific. It was a pleasure doing business with her. she was very helpful in selecting the Hyundai Kona that I leased More

by Joe
Recommend Dealer
Yes
Employees Worked With
Patty Diaz, excellent sales rep
Jun 23, 2025 -

Delray Hyundai responded

Joe, Thank you for the kind word and review. Is there a reason we did not earn that 5th star rating? Please let us know what we can do to help!

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