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Delray Hyundai
Delray Beach, FL
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Our salesman, Alan Silverman was excellent. Very knowledgeable and not pushy. The rest of the staff were very friendly and competent. They were very willing to work with us when a personal issu Very knowledgeable and not pushy. The rest of the staff were very friendly and competent. They were very willing to work with us when a personal issue arose. Good quality product at a reasonable price More
Very knowledgeable friendly people and extremely helpful my sales representative is amazing and Donny as well can ask for anything else thank you so much for the service I will definitely recommend this De my sales representative is amazing and Donny as well can ask for anything else thank you so much for the service I will definitely recommend this Delray dealer ship my friend and family More
I have shopped other larger Hyundai dealers twice before. I did not consider Delray Hyundai because I thought "smaller" meant "less capable". That was then! I was actually on my way to my prior dealer (45 mi I did not consider Delray Hyundai because I thought "smaller" meant "less capable". That was then! I was actually on my way to my prior dealer (45 minutes away) for a 2024 Santa Fe they had in stock when I decided to call Delray Hyundai (10 minutes from my house) to see what was in stock. I ended up talking to Ed Sargsyan and made an appointment for the next day. When I arrived, Ed had the exact car I was looking at all prepped and ready for a test drive. After the test, we went back to the dealership to complete the deal. All went exactly as I told Ed I wanted it to go,,, the trade-in value of my '23 Santa Fe was where I wanted it to be and the price for the '24 was where I wanted and since I wasn't leasing or financing, it was just a matter signing the title and other papers and I was out the door! GREAT experience with Ed! More
Will Perez was amazing to work with! He is a man of his word! He made the leasing process extremely easy. He also spent time after to get the blue link fixed and was extremely patient th He is a man of his word! He made the leasing process extremely easy. He also spent time after to get the blue link fixed and was extremely patient the entire time. I would recommend anyone that needs a new car or wants to lease, go straight to Will. The finance managers were great as well and patient! More
I called Delray Hyundai Motors to determine the cost of purchasing my Sonata after my lease ended. I thought that I had an appointment with the finance department but wound up talking with a salesperson. purchasing my Sonata after my lease ended. I thought that I had an appointment with the finance department but wound up talking with a salesperson. The quote that was given to me included an $899 dealer fee, an $899 bank fee and a residual price that was $792.60 higher than on my contract with Hyundai Motor Finance. The form that I received had a higher price compared to the residual price on the Hyundai lease. There were other assorted charges Another company, allowed to deal in Florida, gave me a total price that was $2700 plus lower than the dealer (+tag) to purchase my lease automobile. Hyundai Motor Finance Corporate was in contact with the dealer. The name of the other company, allowed to purchase the automobile was furnished by the Hyundai Finance Leasing office. The dealership never responded to the corporate office regarding my complaint. This dealership was sold several years ago. Getting a service appointment can take months. I recently went into the dealer because the check engine light was on. I had to leave the car for 2 days before I was told that the light simply had to be reset. I will never walk into this dealership again and would recommend that no one else does either. Below is a apportion of my correspondence with Hyundai Motor Finance Hyundai Motor Finance PO Box 20829, Fountain Valley, CA 92728-0829 Ph: 800.523.4030 Fax: 714.965.0520 “Your complaint regarding your account has been routed to my attention for investigation and response. While we are pleased to hear from loyal customers such as yourself, it is a concern to hear that we were unable to meet your needs in regard to this matter. Please accept our sincere apologies for any inconvenience you may have experienced. This letter is a written follow up to our conversation today 5/10/2024. As an indirect automotive finance company, Hyundai Motor Finance (HMF) is not related to Delray Hyundai. We can confirm when you purchase a lease from an affiliated dealer where you are paying cash or have your own financing the buyout should reflect what we provide as the buyout price plus official fees and taxes that the dealer remits to their government agency. Since the dealer is its own entity, we cannot force them to do anything different, at this time we encourage you to go to another Hyundai Dealership. We have provided feedback to Hyundai Motors America regarding your experience you can also file a case yourself at 1-800-633-5151. We do thank you for taking the time to contact us. Hyundai Motor Finance is committed to providing our customers with excellent service and your satisfaction is important to us. Without customers like you, holding us to the highest level of customer service, we would not recognize where we have the opportunity to improve our processes. Again, we sincerely apologize for any inconvenience you may have experienced, and we will strive to improve our service in the future.” More
My Salesman Mauricio did a great job in showing us the right vehicle and in making the overall process very easy. He also does a great job in following up. If you go to this Dealership, definitely ask f right vehicle and in making the overall process very easy. He also does a great job in following up. If you go to this Dealership, definitely ask for Mauricio to help you as well. More