Dennis Dillon Chrysler Dodge Jeep Ram

I purchased a 2026 Grand Cherokee, initially worked with Jasmine then Tristan who both were respectful and very helpful in my selection. Sosa also filled in support of a test drive of the actual vehicle I Jasmine then Tristan who both were respectful and very helpful in my selection. Sosa also filled in support of a test drive of the actual vehicle I purchased. The customer facing team on the dealer floor works cohesively together that built a positive customer experience for me. I recommend any interested car, SUV or truck shopper to visit this dealer. More

I recently purchased a 2025 Jeep Grand Cherokee Altitude X from Dennis Dillon, and I couldn’t be happier with my experience! I had been debating between going to Peterson Stampede or Dennis Dillon, but the X from Dennis Dillon, and I couldn’t be happier with my experience! I had been debating between going to Peterson Stampede or Dennis Dillon, but the moment I walked in, I knew I made the right choice. I was greeted by Ramon, who is honestly one of the nicest people I’ve met. He, along with his colleague David West, made the entire process smooth and stress-free. They answered all of my questions, kept me informed every step of the way, and never once left me in the dark. I also had the pleasure of working with Mikey and Ben, who were both great to work with as well. The whole team made the experience enjoyable and easy from start to finish. If you’re looking for a dealership that truly cares about their customers and provides excellent service, I highly recommend Dennis Dillon! More

Dennis Dillion Dodge Ram Dealership on Cleveland did a great job of taking care of my family yet again. The staff took great car of us from Logan our salesperson to Jacob our finance guy. Eric the sales great job of taking care of my family yet again. The staff took great car of us from Logan our salesperson to Jacob our finance guy. Eric the sales manager was great and even got to meet Cheryl in service whom my mom has spoken so highly of for years. Everyone was great and I will be back again. Thank you to your entire team. More

Scammy financial department put us in a bad loan interest rate with 5/3 bank, they've been nothing but trouble for servicing our loan. Our Jeep Cherokee turned out to be questionable quality, only 2.5 yea rate with 5/3 bank, they've been nothing but trouble for servicing our loan. Our Jeep Cherokee turned out to be questionable quality, only 2.5 years in and the transmission clunks and clanks, it feels like it's going to pop anyday now. I regret buying a jeep there. More

Unbelievable - bought a 2017 Durango and within a month the sunroof shattered while driving. No impact or issues, just broke and dumped glass on my wife and daughter. Called the dealer and couldn’t get any the sunroof shattered while driving. No impact or issues, just broke and dumped glass on my wife and daughter. Called the dealer and couldn’t get anybody for a few days, until Jacob finally got the phone. He got me in touch with Jackie, who leads their service dept (or at least for my car was in charge) A few days later the car is at the dealer, it’s 2 weeks out from repair, and I have to pay $1,500 after already paying $21,000 for the car and then buying the warranties to try and prevent THIS exact thing. Really??? Not even 30 days and I have to come back to you, because my warranties state if I get outside work besides routine (oil and tires) I could void the plan. So I’m boxed into the sale, but xxx?? Warranties, new purchase, certified pre-owned quality, literally all worthless in the face of the gaping hole in my car roof. Beware, don’t buy here, will update if they decide to help or if it gets worse. More

Service Department was great, got my vehicle in on time and actually got the job done faster than I expected, all service writers were attentive to my needs and kept me well informed. and actually got the job done faster than I expected, all service writers were attentive to my needs and kept me well informed. More

Will not return phone calls. Service department is a joke. their 125 point inspection is a joke. they will try to rip you off with the third brake light scam. the insurance they Service department is a joke. their 125 point inspection is a joke. they will try to rip you off with the third brake light scam. the insurance they sell isn't worth the paper its written on. More