Dennis Dillon Chrysler Dodge Jeep Ram
Caldwell, ID
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Will not return phone calls. Service department is a joke. their 125 point inspection is a joke. they will try to rip you off with the third brake light scam. the insurance they Service department is a joke. their 125 point inspection is a joke. they will try to rip you off with the third brake light scam. the insurance they sell isn't worth the paper its written on. More
Absolutely wouldn’t recommend them to fix anything with your vehicles. We had our truck brought in for a recall and we wanted the recall fixed and hoped it would fix the truck. They ran a diagnostic and sa your vehicles. We had our truck brought in for a recall and we wanted the recall fixed and hoped it would fix the truck. They ran a diagnostic and said there were other things wrong with the truck. But we did not ask them to do that. Only to fix the recall. We went to pick up the truck and they charge me a $200+ diagnostic fee. When again, we DID NOT ASK FOR THAT. Also, before running the diagnostic they should have called and asked if we wanted that done. Oh and it would be $200. The quote to fix the “other problems” was $3,000 for just labor. AN ABSOLUTE JOKE. And the girl at the desk was absolutely rude and put it in stone we will never do business with them again. More
I had an excellent experience here. Sales, finance, and management were all fantastic to work with, and I never felt pressured. Zane was wonderful to work with! Sales, finance, and management were all fantastic to work with, and I never felt pressured. Zane was wonderful to work with! More
I bought a brand new truck in 2017. Every time I try to schedule a service it takes over a month to get a return phone call. I’ve tried at least eight times in the last two weeks with n Every time I try to schedule a service it takes over a month to get a return phone call. I’ve tried at least eight times in the last two weeks with no luck even after leaving messages with managers very poor service. More
They don’t stand on what they sell, avoid this place like the plague. Bought a used car, drove 22 days, quit working, dumped another $5,000 into it and still won’t run. They don’t return calls, managers are the plague. Bought a used car, drove 22 days, quit working, dumped another $5,000 into it and still won’t run. They don’t return calls, managers are always busy(screwing someone else) and never return calls. More
Do yourself a favor and avoid trying to buy a vehicle from this dealership. They have their own version of "market value" and do not entertain any other offer. They are rude and unprofessional especial from this dealership. They have their own version of "market value" and do not entertain any other offer. They are rude and unprofessional especially if you are an informed consumer. AVOID the headache of trying to deal with them. More
Don't ever have any work done on your vehicles by these crooks! Had them replace front bearings since I was going on a long trip. Expected $50 to $60 each side for the bearings. Turns out they charged me $ crooks! Had them replace front bearings since I was going on a long trip. Expected $50 to $60 each side for the bearings. Turns out they charged me $300 each side for just the bearings! Also paid for a front-end alignment. 300 miles down the road in another state I had to stop to get the front-end aligned again. Mechanic said he had never seen one so far out of alignment. My tires had worn down to the steel cords after only 300 miles. I was forced to buy a new set of tires. With full-time four-wheel drive I had to buy a set of 4 matching tires. DON'T LET THESE PEOPLE TOUCH YOUR CAR OR TRUCK!!!! I WILL SPEND THE REST MY LIFE BAD MOUTHING DILLION. THEIVING CROOKS!!! I wish the rating system would let me give them a Zero Star rating!!! More
Worst Experience in buying a vehicle EVER, will NEVER purchase anything from Dennis Dillon again.. Hands down will go back to Dave Smith in Kellogg Idaho over Dennis Dillon ANYDAY... at least when you bu purchase anything from Dennis Dillon again.. Hands down will go back to Dave Smith in Kellogg Idaho over Dennis Dillon ANYDAY... at least when you buy a Vehicle from Dave Smith the price and financing offered don't change at the last minute. When Dennis Dillon says they will give you 2000.00 off the price to go with there perfered financing.. but then LIE when the buyer qualifies for better terms... they take away the discount and OH WELL... For a person with perfect credit and the means to pay cash they tried to offer 6.19% interest to a buyer who qualified for 3.9% through the vehicle manufacturer....just to take away the 2k discount..to cost you as the buyer another 6k in financing charges...BUT WAIT you can refinance at a higher interest rate after 7 months per Dennis Dillon at used Vehical rate.. so they( Dennis Dillon) get their money but .. never mind the buyer who accumulate the additional fee's and changes.... as a buyer who in their right mind would pay double the interest just to save the Dealership MONEY.... Dennis Dillon lied and is giving false information to Consumers who are looking to spend hard earned money on a vehicle. This was the worst experience ever to be had.. and we have purchased alot of Vehicle's ... in addition to the lies on price and financing the Vehicle was never Inspected or PDI after arriving from the manufacturer..leaving scratches, dents and defects on a brand new $90,000.00 RAM 3500.... Knowing that we as the buyers would be arriving .. and still did nothing... Now we have to have paint corrections and body work done on a BRAND NEW VEHICLE..... STEER CLEAR Consumers.... THEY LIE..... More