Dennis Dillon Nissan

Great first time experience! Stacey was very kind and patient with my family and I. He listened to what I wanted and didn't try to sell me something I wasn't looking for, he even Stacey was very kind and patient with my family and I. He listened to what I wanted and didn't try to sell me something I wasn't looking for, he even stayed late and talked with us the whole time while we were waiting for paperwork to be ready. I'm extremely happy with my first car and would recommend this dealership and Stacey to anyone looking for a good experience. More

Great experience! Helpful and honest salesperson and manager. Would highly recommend Lorenzo & Tim. Car that we purchased was extremely clean and priced at a very good value. manager. Would highly recommend Lorenzo & Tim. Car that we purchased was extremely clean and priced at a very good value. More

Extremely rude. Offensive and harassing us because we wanted to sleep on it. Took a photo of us pulling away...?!?! Stay far away from here! wanted to sleep on it. Took a photo of us pulling away...?!?! Stay far away from here! More

Typical used car buying experience, go elsewhere Stereotypical used car buying experience exaggerated by a very pushy and rude finance "manager" that was essentially just a gate keeper to us leaving Stereotypical used car buying experience exaggerated by a very pushy and rude finance "manager" that was essentially just a gate keeper to us leaving the dealership in a timely manner. After spending time doing the same old song and dance over what our payments would be, down payment and after they told us they had no interest in giving us any money for our trade (this is a separate story all together not worth sharing). Basically just don't expect any honest value for your trade, just sell it private party or take it to Carmax before hand and you can actually have a value in mind. The biggest lesson I learned from all of this was to have your financing in order BEFORE you go shopping. The worst part of this whole experience was having to listen to the finance "manager" spin his yarn about people coming to their dealership all the way from Florida just to buy their extended warranty. We politely declined his options, then Gabe's entire demeanor changed instantly. He challenged why we didn't want it, we gave our reasons and he didn't look up from his terminal after that. He tossed the papers at us for us to sign, barked at us that he needed a check for the $5k, then when we were all done he didn't shake our hands, no congratulations, didn't get up from his desk, didn't even walk us out as we were the last customers in the building. I get that you were mad you didn't make a sale Gabe but it's your job, if you don't like it, try something else. Don't attempt to dictate how we should spend OUR money and for actually making our own financial decisions. Left a very bad taste in our mouth from the whole experience. Tldr: Get your financing from your bank, take your trade elsewhere. More

Got my car!!! Sean Rosado was very helpful. He made my dream car happen today. We will be back for a truck! Thank you Sean! You Rocked it Sean Rosado was very helpful. He made my dream car happen today. We will be back for a truck! Thank you Sean! You Rocked it More

Informative, test drive was fun, Jeremiah was the best test drive I have ever had. Really knowledgeable about the car. He made the car buying process very positive and fun. Jeremiah was the best test drive I have ever had. Really knowledgeable about the car. He made the car buying process very positive and fun. More

Extended warranty RE: Kevin Heanessey Our family has been dedicated in buying our vehicles thru Dennis Dillon Nissan. We will no longer buy ANY vehicles from this dealership. The car buyin Our family has been dedicated in buying our vehicles thru Dennis Dillon Nissan. We will no longer buy ANY vehicles from this dealership. The car buying went fair at best. The service dept has always been top notch, and we will miss you. Unfortunately the sales dept has acted again like children. I called this dealership to get the cost of an extended warranty. Three weeks went by no calls. Called again ...no return call. Finally went in since service was do on our Altima and decided to talk with sales dept regarding an extended warranty (Kevin Heanessey). He said he would call us that afternoon and yea,, you guessed it no calls not even the following day. I assume he would not call back as we wanted the Security Plus Gold Preferred and he wanted to sell the Portfolio Protection plan which was double the cost and yes double the commission. We are done and I know it probably won't hurt the dealer but I will at least feel better knowing our family cost him $100,000 in sales. More

Work was done to my liking I went in to Nissan and had everything that I asked to be done was done. They did not try to push more fixes on what I asked them to do. They of cou I went in to Nissan and had everything that I asked to be done was done. They did not try to push more fixes on what I asked them to do. They of course pointed out the things that were needing attention in the near future, that's always a good thing! More

Charged fee under warranty DONT BRING YOUR CAR HERE UNDER WARRANTY UNLESS YOU WANT TO PAY TO HAVE YOUR CAR LOOKED AT! Took my car in under warranty and was charged a diagnostic DONT BRING YOUR CAR HERE UNDER WARRANTY UNLESS YOU WANT TO PAY TO HAVE YOUR CAR LOOKED AT! Took my car in under warranty and was charged a diagnostic fee of $120..... figured if you had a warranty and your car wasnt running right, then you wouldn’t be assessed a fee for them to figure out the problem. Was told that my car didn’t have a problem and that since they tried to diagnose it and didn’t find anything then i was responsible for the charges. I was told that all the tech did was plug a box in and drive it up the street and since it didn’t give a code that my car doesn’t have a problem. To me it seems that they didn’t even take the time to really diagnose the problem and here i am with my car having the same exact problems and I’m out $120. After talking with the service writer, the service manager, and even the general manager, they all gave me the same response that i was responsible for the charge. A couple months prior i took my jeep in to the jeep service department for the exact same scenario and was in and out in a day with no charges. I was given the same news that they couldn’t find anything but I was never assessed a charge. When it comes time to purchase another car, the last car i will consider is a Nissan. More

Car purchas Our salesman Stefan was friendly and extremely knowledgeable about the car we were looking at and others we inquired about. He was patient and fun t Our salesman Stefan was friendly and extremely knowledgeable about the car we were looking at and others we inquired about. He was patient and fun to work with while we made up our minds. I would give him five stars and definitely recommend him for your next purchase. We found everyone so helpful and a very smooth purchase process More