Back

Dennis Eakin Kia

Killeen, TX

not yet
rated
143 Reviews

5200 E. Central Texas Expressway

Killeen, TX

76543

Directions

By Type

143 Reviews of Dennis Eakin Kia

June 03, 2021

my visit to this dealership was the best I never purchase a vehicle before in such friendly and fast way thank you i will recommend this dealership to any one in the future More

by orozcomartin0948
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Payan
Jun 08, 2021 -

Dennis Eakin Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Dennis Eakin Kia Team

January 29, 2021

Customer Service was great since we got there and never felt pressured to make a decision ! Everybody is very relaxed and easy to talk to . They were able to work with us very well ! Definitely recommend More

by Claire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff San Nicolas
Feb 03, 2021 -

Dennis Eakin Kia responded

We cannot thank you enough for your wonderful review of Dennis Eakin Kia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Dennis Eakin Kia Team

January 11, 2021

My mother didn't want to waste a trip to Round Rock if she could accomplish locally what her goal with a Kia was - The Team at Dennis Eakin was able to facilitate from start to finish. I've purchase vehi More

by kylew5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Hammontree, Mark Johnson, Joe Payan, Anthony Freeman
Jan 14, 2021 -

Dennis Eakin Kia responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The Dennis Eakin Kia Team

June 04, 2020

Joe Payan and his team were wonderful! He came to get us in the car we wanted to buy so my husband could test drive it back to Killeen. We live in Temple. They worked with us and got payments to what we wan More

by T. Haby
Recommend Dealer
Yes
Employees Worked With
Joe Payan
Jun 09, 2020 -

Dennis Eakin Kia responded

Thank you for the feedback! We are happy to hear about your positive experience at Dennis Eakin Kia, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Dennis Eakin Kia Team

May 03, 2020

Scheduled a test drive for 12:30. I was on the road at 11. Arrived at 12:35 and the car was sold. Marisa emailed at 11:15 confirming my appointment. We all know the car buying process does not last 20 or More

by KK
Recommend Dealer
No
Employees Worked With
James
May 04, 2020 -

Dennis Eakin Kia responded

It appears the impression you received during your recent experience with us does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sincerely, The Dennis Eakin Kia Team

January 19, 2020

From the beginning, I have been advised to stay away from any dealer in Killeen. I can say I am extremely happy that I was able to go down the street to Dennis Eakin Kia and have such an amazing buying exper More

by Sandracx3
Recommend Dealer
Yes
Employees Worked With
Jeff San Nicolas
Jan 22, 2020 -

Dennis Eakin Kia responded

We cannot thank you enough for your wonderful review of Dennis Eakin Kia and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Dennis Eakin Kia Team

December 25, 2019

Holiday car Joshua,Jeff and Joe San Nicolas were truly professionals. They took the time to help me get a newer Kia. Financing was easy great experience I love m More

by jtor5000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Hill, Jeff and Joe San Nicolas
Dec 26, 2019 -

Dennis Eakin Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Kind regards, The Dennis Eakin Kia Team

November 23, 2019

They suck they tell you one thing than don't do what they say they will. Terrible service and dealer and place. The place lies. More

by luna081086
Recommend Dealer
No
Employees Worked With
Joe Payan
Nov 24, 2019 -

Dennis Eakin Kia responded

Thank you for taking the time to provide this review of your experience. We are concerned with the rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light and gain another life-long customer. Please reach out to us at your earliest convenience. I look forward to hearing from you soon. Sincerely, The Dennis Eakin Kia Team

November 10, 2019

Billy was excellent!!! He thorougly explained what maintenance needed to be done & kept me informed of what was being done to my vehicle. Great service!!@ More

by Max
Recommend Dealer
Yes
Employees Worked With
Billy
Nov 10, 2019 -

Dennis Eakin Kia responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The Dennis Eakin Kia Team

November 05, 2019

Very pleasent visit. The facility is always clean, the staff is always friendly and helpful. Service is quick and complete. This is my first Kia product, but it will not b More

by BadWolf2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Baker
Nov 06, 2019 -

Dennis Eakin Kia responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values. Give us a call if you have any further questions! Sincerely, The Dennis Eakin Kia Team

2
...