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Dennis Eakin Kia

Killeen, TX

4.7
775 Reviews
Call Dealership (254) 699-2909
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5200 E Central Texas Expy

Killeen, TX

76543

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775 Reviews of Dennis Eakin Kia

November 18, 2024

Been here for a long time. Have bought 3 cars here. Will always come back for a another one. Love it! More

by davidinho21
Recommend Dealer
Yes
Employees Worked With
Willard Derowitsch
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November 18, 2024

They have great quality vehicles, ease of purchase of the vehicle, Fast friendly service from everyone. . More

by KCRIDER33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alondra Encarnacion, Marcus Smith
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November 16, 2024

The Customer service representative that I had was awesome. The two ladies that worked with him talked about him when he was away. Thought that was unprofessional in front of customers. Then one of th More

by texas_56_stars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique may go buy Dom, Dom Lamp
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November 16, 2024

None, no true communication. Service was a joke, dealership is unpleasant to visit, and several others can agree. More

by daliajeronimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harolyn Humphrey
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Nov 19, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your feedback. We understand your experience at Dennis Eakin Kia was not satisfactory, and we appreciate you bringing this to our attention. Your thoughts are important to us as we strive to improve our service. If you'd like to discuss your experience further, please feel free to reach out. We value your input and hope for the opportunity to address your concerns. Sincerely, The Dennis Eakin Kia Team

November 15, 2024

Requested call back from Debi Fox but never gor one. Called about 4 days post buy. More

by srnbelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaShanda Wilson, Debi Fox
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November 14, 2024

Thank you for all the great information on our new car. Gerry our sales representative was awesome so kind and not pushy. Was able to go over are new car and help set things up so we were ready to roll. More

by ROSEBUDFAM1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Sannicolas, Marcus Smith, Gerry Lacavex
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November 13, 2024

Great service and variety of choices. Convenient location and made me feel welcomed and appreciated More

by wheet1980
Recommend Dealer
Yes
Employees Worked With
James Fulsom, Jerry Gonzalez, Debi Fox
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November 13, 2024

Very polite staff that treat you like family. Wonderful to work with always. Would recommend to anyone More

by guamgirl1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff San Nicolas , Joe Sannicolas, Holly Newberry, Harolyn Humphrey, Debi Fox, Chris Curry, Willard Derowitsch
Report | Print
November 12, 2024

Service agent was great and provided awesome customer service. Vehicle service was completed expediently. Amazing service from start to finish. More

by JGomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
Report | Print
November 12, 2024

I always get great customer service and everyone is very friendly and keep you informed about your service your getting. More

by cmguzmanstylist47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey, Chris Curry
Report | Print
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