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Dennis Eakin Kia

Killeen, TX

4.7
774 Reviews

5200 E Central Texas Expy

Killeen, TX

76543

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774 Reviews of Dennis Eakin Kia

October 15, 2024

Great service, as always! Holly was a pleasure to work with. She kept me informed as to what the service techs were doing. I enjoyed the coffee while I waited. Love Dennis Ea More

by skharris2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
October 15, 2024

Great good nice service no complaints the Maneger and the seller’s did a great job More

by lkeyshmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Hammontree, Jerry Gonzalez, Debi Fox
October 15, 2024

The service rep was wonderful. He kept me informed throughout the whole process and I really appreciated that. It’s always a pleasure taking my vehicles in for service More

by marsha.mayo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick
October 14, 2024

Great service. Nice atmosphere! You guys take care of the customer. I have no complaints. More

by Gray712002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Hammontree, Holly Newberry, Harolyn Humphrey, Debi Fox
October 14, 2024

My experience from start to finish was exceptional. My service attendant, Will, was very informative. I stayed there while my vehicle was getting service and he informed me of the status of completio More

by liz.cooper2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willard Derowitsch
October 14, 2024

Close minded to well thought out concerns that are researched and grounded in fact but dismissed it because they are relying on a service manager trying to save his xxx. More

by daniel.winford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harolyn Humphrey
Oct 16, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your thoughts with us. We understand that you feel your concerns were not addressed adequately at Dennis Eakin Kia. We appreciate your feedback and take it seriously. If you would like to discuss your experience further, please reach out to us directly. Your satisfaction is important to us, and we want to ensure we can assist you effectively. Sincerely, The Dennis Eakin Kia Team

October 14, 2024

I always have a great experience here. Always go above and beyond and so patient. More

by esharper
Recommend Dealer
Yes
Employees Worked With
Mario, Jamie John, Debi Fox
October 13, 2024

I was told 1 hour or less and it was done before the hour was up. I was very pleased and thankful for that because I had other things to do... More

by shugahwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
October 13, 2024

Excellent custom service and great vehicles. Jeff was extremely helpful and knowledgeable of all Kia models. After much research, Dennis Eakin provided the best deals available. This is the 2nd More

by ddavis757
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Sannicolas, Jeff Sannicolas, Debi Fox
October 12, 2024

Great customer service with top caliber personnel knowledgeable in every question that I have, good job. More

by sola00us
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Smith, Gerry Lacavex
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