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Dennis Eakin Kia
Killeen, TX
774 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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774 Reviews of Dennis Eakin Kia
Verified Customer
October 11, 2024
Harolyn is always enthusiastic and helpful. The team is positive and it aopears they enjoy what they are doing even when they ate under pressure. Keep it up The team is positive and it aopears they enjoy what they are doing even when they ate under pressure. Keep it up More
by JH
Employees Worked With
James Fulsom, Kim Bouma, Holly Newberry, Terry Cameron, Harolyn Humphrey, Chris Curry, Willard Derowitsch
October 11, 2024
Everyone was friendly. My service rep was very helpful. She was able to cut down the repair time from 3 days to 6 hours. Amazing Service! My service rep was very helpful. She was able to cut down the repair time from 3 days to 6 hours. Amazing Service! More
by smithluke2002
Employees Worked With
Harolyn Humphrey
October 10, 2024
Marcus Smith was available and ready to help with all my financing needs! Marcus Smith is AWESOME!!! financing needs! Marcus Smith is AWESOME!!! More
by PIERCETIESHA21
Employees Worked With
Caitlyn Vernon, Joe Sannicolas, Jeff Sannicolas, Jamie John, LaShanda Wilson, James Fulsom, Joe Brown, Kim Bouma, Jerry Gonzalez, Marcus Smith
October 07, 2024
I said I would recommend this dealer for service but there are a lot of things that they need to overcome as a business. I made an appointment to drop my car off to be worked on during the week. The there are a lot of things that they need to overcome as a business. I made an appointment to drop my car off to be worked on during the week. The scheduler told me I would need to bring it back for alignment even though it would be there for a week. I had to speak to a supervisor to get that corrected. I heard from Will the service advisor once. I had no idea my car was done. Will also told me things like they would check the Freon levels in my car but speaking with Terri this wasn’t something they would actual do if there wasn’t an issue. My car was ready for pickup however it ended up buried in the parking lot and my keys were lost upon picking it up. The minor things that have gone wrong for me are all things that could’ve been handled more effectively with proper communication amongst the staff and myself. There should’ve been no reason a car I scheduled for pickup Saturday morning ended up buried in a parking lot with the key no where to be found. More
by k.powers30
Employees Worked With
Holly Newberry, Willard Derowitsch
