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Dennis Eakin Kia

Killeen, TX

4.8
779 Reviews

5200 E Central Texas Expy

Killeen, TX

76543

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779 Reviews of Dennis Eakin Kia

August 17, 2024

I was sold a vehicle that has been shutting down due to failure in the hybrid system . I contacted the salesman and they told me it would reset. Been have problems with the vehicle since I bought it. More

by leo.castromc1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
LaShanda Wilson, Debi Fox
Aug 22, 2024 -

Dennis Eakin Kia responded

Thank you for your feedback. We are disappointed to hear that you've been experiencing ongoing issues with your Hyundai Elantra hybrid vehicle, and we appreciate you bringing this to our attention. We strive for high standards at Dennis Eakin Kia, and we encourage you to reach out to us directly so we can work together to resolve this matter. Your satisfaction is important to us, and we want to ensure your vehicle is performing as it should. Sincerely, The Dennis Eakin Kia Team

August 17, 2024

I had a great experience during my visit for routine maintenance they where very hospitable More

by dv2edwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willard Derowitsch
August 17, 2024

The Kia dealership was extremely helpful and professional. I will definitely use them again in the future More

by PeoplesK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitzi on the mechanical side. , Holly Newberry, Harolyn Humphrey, Chris Curry
August 17, 2024

Friendly service personnel. Holly kept me informed of the process and progress being made. Clean, slightly uncomfortable, waiting area - although I did appreciate that the Olymp More

by bsf216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
August 17, 2024

It’s a welcoming place. The staff there are very knowledgeable and makes you feel like your amongst family. More

by DBarkes55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
August 17, 2024

Friendly, fast and efficient. Everyone at the dealership makes you feel welcome and appreciated. A+++ More

by mardo25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn Vernon, Clint Hammontree, Terry Cameron, Harolyn Humphrey
August 17, 2024

Staff was friendly and helpful. Service was complete fairly quickly and they worked with me on what needed to be done. More

by chris_morrow04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
August 17, 2024

Very professional and friendly Super clean,and I like the video of the performance on your Car More

by deniseo56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry, Michael Vanderbilt
August 17, 2024

AMAZING! Service and amazing customer service i will definitely be returning always a pleasure thank you More

by brianna.u.taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
August 17, 2024

Very clean and comfortable place to shop for a car. I Would recommend to anyone. More

by johnacevedo1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez, Marcus Smith, Gerry Lacavex
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