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Dennis Eakin Kia

Killeen, TX

4.7
774 Reviews
Call Dealership (254) 699-2909
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5200 E Central Texas Expy

Killeen, TX

76543

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774 Reviews of Dennis Eakin Kia

August 17, 2024

Friendly, fast and efficient. Everyone at the dealership makes you feel welcome and appreciated. A+++ More

by mardo25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey, Terry Cameron, Clint Hammontree, Caitlyn Vernon
Report | Print
August 17, 2024

Staff was friendly and helpful. Service was complete fairly quickly and they worked with me on what needed to be done. More

by chris_morrow04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
Report | Print
August 17, 2024

Very professional and friendly Super clean,and I like the video of the performance on your Car More

by deniseo56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry, Michael Vanderbilt
Report | Print
August 17, 2024

AMAZING! Service and amazing customer service i will definitely be returning always a pleasure thank you More

by brianna.u.taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
Report | Print
August 17, 2024

Very clean and comfortable place to shop for a car. I Would recommend to anyone. More

by johnacevedo1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Smith, Jerry Gonzalez, Gerry Lacavex
Report | Print
August 17, 2024

They have been wonderful with servicing my telluride: I really love the servicing that Holly gives also she is very friendly. More

by mrsj1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey, Holly Newberry
Report | Print
August 17, 2024

Oil change was quick but forgot to put the cap back on, which in turn made the car smell of oil and gas. More

by timm.blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dom Lamp, Willard Derowitsch, Chris Curry, Harolyn Humphrey, Terry Cameron, Holly Newberry
Report | Print
Aug 20, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your experience. We understand your concerns about the oil cap being left off after your oil change at Dennis Eakin Kia. We appreciate your feedback and want to ensure that we maintain our standards of service. If you have any further concerns or would like to discuss this matter, please feel free to reach out to us directly. Sincerely, The Dennis Eakin Kia Team

August 17, 2024

Dom was great, accurate, knowledgeable and great customer service. Service department did great job happy with service More

by evetzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Lamp
Report | Print
August 17, 2024

Very pleasant staff to work with and they treat you like family. Very awesome team!!!! More

by guamgirl1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Curry, Debi Fox, Holly Newberry, Jeff Sannicolas, Joe Sannicolas
Report | Print
August 17, 2024

This was by far the worst buying experience that I ever had! Especially, being a repeat customer. More

by melaniemason2003
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Marcus Smith, LaShanda Wilson, Joe Sannicolas, Kenny Bonheim
Report | Print
Aug 20, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your thoughts with us, Melanie. We are disappointed to hear that your recent experience at Dennis Eakin Kia did not meet your expectations, especially as a repeat customer. Your feedback is important to us, and we would like to address your concerns. Please feel free to reach out to us directly so we can discuss this further and work towards a solution. Thank you for your input. Sincerely, The Dennis Eakin Kia Team

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