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Dennis Eakin Kia
Killeen, TX
774 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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774 Reviews of Dennis Eakin Kia
August 17, 2024
I did not meet Holly Newberry. I worked with Caitlyn Vernon who was excellent. She was friendly and helpful. I never felt pressure from her. This was probably the easiest car buyin I worked with Caitlyn Vernon who was excellent. She was friendly and helpful. I never felt pressure from her. This was probably the easiest car buying experience I have ever had. In the finance department, I worked with Marcus Smith. He is so nice. My payments fit in my budget which will help ensure that I enjoy my car and will come back when ready for another one. More
by BELLADEZONA
Verified CustomerEmployees Worked With
Caitlyn Vernon , Terry Cameron, Marcus Smith
August 16, 2024
Excellent communication. Fast service. Harolyn was quick to grab me a Lyft and kept me updated throughout. Vehicle was ready 7 hours before I expected. Fast service. Harolyn was quick to grab me a Lyft and kept me updated throughout. Vehicle was ready 7 hours before I expected. More
by andyloveslori2022
Employees Worked With
Harolyn Humphrey
August 16, 2024
I bought my first Kia, a Sportage, from Dennis Eakin in 1995. Why a Sportage? Well that's all they sold, because it was the only type of Kia back then. So, I've continued to own multiple Kias over the yea 1995. Why a Sportage? Well that's all they sold, because it was the only type of Kia back then. So, I've continued to own multiple Kias over the years, mostly Sorrentos. I've always received excellent service from Dennis Eakin. I now own a pre-owned Ram 1500 Lone Star Quad Cab that I purchased in Jan 2024 from Dennis Eakin, with the same great service. Currently, Holly has been my service advisor for the last 2 years. Simply stated, she's the best! More
by gmcniesh
Employees Worked With
Holly Newberry
August 16, 2024
I felt like the whole time it was up to me to insure my car was fixed. Also, I was never called, I was the one making all the calls from start to finish. I would also text and I would go hours without a re car was fixed. Also, I was never called, I was the one making all the calls from start to finish. I would also text and I would go hours without a response. When I would call is when, magically I’d see a message come through. More
by xvx24.tv
Employees Worked With
Holly Newberry, Terry Cameron, Willard Derowitsch
August 16, 2024
Harolyn was excellent and made sure the service was completed as soon as possible. They were very busy, but still completed the work in a lot less time than I expected. I'll always use Eakin KIA for a completed as soon as possible. They were very busy, but still completed the work in a lot less time than I expected. I'll always use Eakin KIA for all my service needs. More
by lcates105rc
Employees Worked With
Harolyn Humphrey, Chris Curry
August 16, 2024
Kia has very poor customer service, when you call they will keep you on hold or never answer ,Kia here in Killeen is real bad service all around, my car was there 2 months before they replaced my engine , will keep you on hold or never answer ,Kia here in Killeen is real bad service all around, my car was there 2 months before they replaced my engine ,I’m going to leave the Kia family More
by quadejamayes
Employees Worked With
Terry Cameron, Harolyn Humphrey, Chris Curry, Dom Lamp
