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Dennis Eakin Kia

Killeen, TX

4.7
774 Reviews

5200 E Central Texas Expy

Killeen, TX

76543

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774 Reviews of Dennis Eakin Kia

August 16, 2024

Great service. Able to come in and ask for recalled parts and got them installed in less than a week. More

by tyre1910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry, Terry Cameron, Harolyn Humphrey, Chris Curry, Willard Derowitsch, Dom Lamp
August 16, 2024

Great there's great service great attitude and they are where I will deal for cars from now on More

by nancysigers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry, Terry Cameron, Harolyn Humphrey, Chris Curry, Willard Derowitsch, Dom Lamp
August 16, 2024

Excellent experience throughout the entire process. Harolyn made sure she answered all my questions and kept me updated. More

by shepardkj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
August 16, 2024

Holly and manager Chris have always been great about helping with all of our issues since buying the car. The dealership is garbage. We were ripped off by our finance guy and were sold a car with multip More

by adriannat2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Newberry, Chris Curry
Aug 19, 2024 -

Dennis Eakin Kia responded

Thank you for sharing your experience, Adrianna. We appreciate your feedback regarding Holly and Chris; they strive to provide great customer service at Dennis Eakin Kia. However, we understand your concerns about the issues you've faced with your Sorento and the finance process. Your situation is important to us, and we encourage you to reach out to us directly so we can work towards a resolution. Thank you for your patience, and we hope to improve your experience moving forward. Sincerely, The Dennis Eakin Kia Team

August 16, 2024

Holly is fantastic to work with. She communicates exactly where my vehicle is in the service process and has gone above and beyond to help me. More

by tasia.carpenter23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry
August 16, 2024

Roe at the service desk was great and helpful, we will be back for future purchases and service More

by alfred15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROE, Harolyn Humphrey
August 16, 2024

The service was excellent. The people were very friendly and helpful. I will return for future service. More

by ssdoc78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
August 16, 2024

Fast service with courteous staff. Harolyn was very professional and advised me of all services performed on my vehicle. Thanks Kia More

by syrettagreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harolyn Humphrey
August 16, 2024

Advisor didn’t discuss any part of the service when picking up the vehicle. Dealership has no room on the lot for cars. I had to navigate my vehicle out of a tight spot instead of getting the keys t More

by frankssr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Newberry, Terry Cameron
August 14, 2024

Carley was wonderful! She listened to what I wanted in a car and there was no high sales techniques used to try to upgrade my needs. The experience was not a drawn out pr More

by pinktex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carley Sapp, Marcus Smith
Aug 14, 2024 -

Dennis Eakin Kia responded

Thank you so much for your feedback! We appreciate your business and love to hear that your car buying experience was quick and hassle free. We strive to make it easy to buy!

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