Dennis Sneed Ford

Made car shopping painless! Rich our salesman was honest and helpful. He made it easy to choose the car we ended up purchasing, answered all questions, and the dealership all wor Rich our salesman was honest and helpful. He made it easy to choose the car we ended up purchasing, answered all questions, and the dealership all worked together getting the car ready for us! Thank you for a good experience on most likely the coldest day of January. More

Honest I personally dealt with Dennis, he was very honest, and gave me a great deal, no long wait to get deal done, excellent place , I would recommend, this I personally dealt with Dennis, he was very honest, and gave me a great deal, no long wait to get deal done, excellent place , I would recommend, this dealership More

Ask for Claudia Claudia and the rest of the Sneed team were great! The transaction was pretty quick and painless. Negotiating price for trade ins and used cars is alw Claudia and the rest of the Sneed team were great! The transaction was pretty quick and painless. Negotiating price for trade ins and used cars is always a game based on what you feel the cars are worth, but everything worked out for me in the end. It all depends if you feel you got a good/decent deal, and i felt comfortable with the transaction as a whole. More

Fun and painless Our visit to Dennis Sneed dealership was fun and easy. We looked, drove and bought the car we wanted with no presure and respectible sell. We were and Our visit to Dennis Sneed dealership was fun and easy. We looked, drove and bought the car we wanted with no presure and respectible sell. We were and are very happy with our saleman , Rich Sousa who was personable and pleasant. I would recomend this dealership and Rich to everyone. More

Confused about the lack of service. Searching the internet for a good truck deal kept leading us back to Dennis Sneed Ford. We live 12 hours away. My son found a truck he wanted to pur Searching the internet for a good truck deal kept leading us back to Dennis Sneed Ford. We live 12 hours away. My son found a truck he wanted to purchase. They wouldn't give us as much for the trade in as we could get from CarMax, so we sold it here in Albuquerque, NM. He got prequalified for the loan, all we needed was the PO showing the complete price with closing. It was the end of the month and we realize that is a busy time. At first we got our salesman to call us back. Then we called a few times to see if they had the PO amount for us, no one called us back. "We are working on it, we will call you back." That was the standard answer we got from them. Next day, we emailed, called and someone finally called us back saying we needed to put 500.00 down to hold the vehicle. We did. We told them we had to have the PO amounts sent to our bank so we could get the check and bring it with us. We also told them we had a flight the next day, that we would be there by noon. No one ever called us back. We didn't get to the bank. We had to cancel our flight! Never been treated like that before. If they were so busy and couldn't get to us we would have just appreciated a phone call, email, something saying we can't get to you until next week. Needless to say, no new truck, already sold the old truck, had to loan our son our truck so he could get back to work (4 hours away). Needless to say, we are unhappy and feel like our purchase wasn't worth the time and effort. Hope someone shares this with the owners. We are a family of educators. We are retired and our son is a coach at Wayland Baptist University. We have always try to set good examples and do the right thing. Really could have gotten some help from Dennis. Super frustrating. The Matt Henry Family in Albuquerque, NM More

Great experience Family owned! Family friendly environment! The owner Dennis was present & spoiled our boys. Our salesman Derrick was friendly & patient showing us dif Family owned! Family friendly environment! The owner Dennis was present & spoiled our boys. Our salesman Derrick was friendly & patient showing us different options. Large lot with lots of vehicles to pick from! Family dog Ellie was great entertainment & visited with us throughout the afternoon! All staff was friendly, smiling & joked around with each! You could tell the staff has a great environment to work in! More

Fast, very friendly,and knowledgeable! The sales rep. Derrick nolker that i talked to was great. He helped me look at any car I wanted, knew the answer to any question I had and helped me g The sales rep. Derrick nolker that i talked to was great. He helped me look at any car I wanted, knew the answer to any question I had and helped me get a great deal on a brand new 2017 ford focus. The other reps. there were very friendly as well. The manager was a nice guy as well. Thank you Derrick and Sneed Ford for the great new car! More

A+ Service Derrick did an awesome job on taking care of us long distance. We live 4.5 hours away and it was worth the drive accross states. Derrick did an awesome job on taking care of us long distance. We live 4.5 hours away and it was worth the drive accross states. More

Sneed Ford - Excellent Customer Service Personable, friendly. Greeted me at the door. Extremely friendly. This sums up my experience at Sneed Ford. I went up north because their prices were Personable, friendly. Greeted me at the door. Extremely friendly. This sums up my experience at Sneed Ford. I went up north because their prices were better and they had better inventory. I was very pleasantly surprised to have Derrick Nolker, my sale person extremely knowledgeable about my particular auto selection, when the place is heavy with trucks. Great guy to deal with. I also have to mention Rick - the sales manager. He stepped in and helped out with the paperwork when business was busy to make my experience great. Much appreciated Rick. Overall - great experience. Would recommend definitely. -Patrick Barrett More

For no pressure sales We had a wonderful experience with our purchase of a Ford Escape. Rich Sousa was our salesman, and we never felt any sort of "hovering" or pushiness. We had a wonderful experience with our purchase of a Ford Escape. Rich Sousa was our salesman, and we never felt any sort of "hovering" or pushiness. We sought out what we were looking for and drove it home inless than 24 hours! More