Dennis Sneed Ford

fairly happy with trade price...love lincoln mkz Claudia was helpful in getting a better price for our Buick.....this was a deal maker. Claudia's technical knowledge of Lincolns needs improvement to Claudia was helpful in getting a better price for our Buick.....this was a deal maker. Claudia's technical knowledge of Lincolns needs improvement to train buyers how to operate the technology in Lincoln accessories. She was very polite and friendly. More

Car buying made effortless. I look on line for the car of my choice. Then sent an email to say I was interested in one particular car. Rich Carnahan personally called me from t I look on line for the car of my choice. Then sent an email to say I was interested in one particular car. Rich Carnahan personally called me from that email and asked the best time that I could come for a visit and take a closer look at the vehicle. I took a nice relaxing drive to Dennis Sneed Ford in Gower Mo. Rich met me at the door and showed the car that I selected and discussed on the phone. He is very professional and displayed many details of the car and then let me look it over myself. After seeing me satisfied, he suggested a test drive. While driving he read off all of the options and at the same time expertly helping me with some controls that I was becoming familiar with. What a fantastic experience, I was sold. I had to have that car. Rick Moss the sales manager met with me briefly and offered a price that I could not turn down. The only stipulation was that I was on a time crunch. He then introduced me to Ruth Espeland and she handled all of the paper work that gave me the customer the best deal of financing. While she was going through all of that process. Rich Carnahan took me back to the Service Department and introduced me to Brian Gatewood the Parts and Service Director. What a knowledgeable individual, he checked the servicing and made time for a state inspection.. everyone was so considerate of my time and well being. I was on a time crunch so I had to return to pick the vehicle up... When I returned Rich Carnahan again met me at the door and I was taken right into Ruth office to sign and initial some remaining documents to satisfy all of the legal aspects. It was quick and very efficient, such a pleasant visit. Everyone made me feel like I was the most important person there and everyone was concerned with my time and comfort. I will recommend this car buying dealership experience to everyone that will listen... To Dennis Sneed Ford and my car buying experience.... THANK YOU.... A HUGE THANK YOU!!!! More

Very helpful Ruth was so great, helpful and wonderful! She got me appoved for a 2017 mkz. Justin the salesman was got me a pretty decent deal Rick the sales ma Ruth was so great, helpful and wonderful! She got me appoved for a 2017 mkz. Justin the salesman was got me a pretty decent deal Rick the sales manager pretty tough negotiator. One complain i have is that i didnt get a full tank of gas when i drove it off the lot. I lived in lees summit so i had to stop after i left dealership to fill up😅😅😅 More

Excellent service. Derrick did an awesome job helping me, a first time car buyer, get exactly what I wanted at an awesome price. The process was very easy and not stress Derrick did an awesome job helping me, a first time car buyer, get exactly what I wanted at an awesome price. The process was very easy and not stressful at all. More

Best Ever Car Buying Experience...By Far!!! I worked with Derrick Nolker at Sneed Ford by email and on the phone long before I came in to finalize the purchase. They took care of my every need I worked with Derrick Nolker at Sneed Ford by email and on the phone long before I came in to finalize the purchase. They took care of my every need and I was in and out of the dealership with a perfectly detailed new 2018 Ford Raptor in about 2 hours. This included Carey Sneed personally walking me through all of the features of the truck and setting me up with the Ford Pass. Ruth quickly and efficiently had me sign my financing paperwork and I was out the door. This dealership may be out in the middle of nowhere amid the cornfields, but it is no wonder why they are so successful. Thanks for taking such good care of me, Derrick. And thank you Sneed Ford for best car buying experience to date!! More

If your looking for a ford this is the place to come. They have to be the best car dealer in KC area. I never had a smoother car deal then I had here at sneed ford. Everyone from Rick S. sales, Ruth in fi They have to be the best car dealer in KC area. I never had a smoother car deal then I had here at sneed ford. Everyone from Rick S. sales, Ruth in finance were so easy to work with on buying a car. First time in 50 plus yrs. I had a owner stop and talk about everything besides cars. This place is the best there is in my book. More

Prices are good, service not so much Overall my experience with Dennis Sneed Ford was good. Claudia was very easy to work with and Dennis was very friendly when we met him. It was a has Overall my experience with Dennis Sneed Ford was good. Claudia was very easy to work with and Dennis was very friendly when we met him. It was a hassle to have to come back to complete our purchase because they did not have the title to the car there since it was almost a hour drive for us to get there. I was not happy with the way Ruth treated me. I was told she would call to let me know the title had arrived and I could pick up the car. I ended up having to call her instead. She asked when I would be in I explained around 12 noon. She did not seem happy about that on the phone but said ok. When I arrived she had a sales rep in her cube and I was told it would be just a minute and she would get to me. After waiting 30 minutes for their conversation to end she proceeded to take her lunch break instead of handling my paperwork and getting me out the door. So I waited almost a hour to be taken care of. Once I was finished and got the keys, I went to leave and the car had enough gas to go 10 miles according to the estimated miles left. If you know where this dealership is located that is just enough to get you to a gas station. I didn't expect a full tank but that seemed a little on the cheap side. They also had the car for two days after we said we would purchase it. You would think that would give them time to at least vacuum the inside and clean it a little. While the prices are very good here some of the service is subpar. More

Rich and Ruth both are an outstanding employees! It's a great dealership and great people working in it. i would always command my friends to buy their cars from Dennis Sneed Ford. It's a great dealership and great people working in it. i would always command my friends to buy their cars from Dennis Sneed Ford. More

Confidence Inspiring Beginning to End From my initial contact all the way through the after sale support, my experience purchasing a car from Sneed Ford was confidence inspiring. There wa From my initial contact all the way through the after sale support, my experience purchasing a car from Sneed Ford was confidence inspiring. There was complete transparency in the process with everything presented honestly and thoroughly. In particular, Ruth Espeland stands out because she is knowledgeable, caring and thorough. She handled all the financial details and necessary paperwork very efficiently and with a friendly, helpful attitude. More

Great experience with a great salesperson Had a very good experience in buying a quality used car from Dennis Sneed Ford. Salesperson Rich Sousa went above and beyond in accommodating our nee Had a very good experience in buying a quality used car from Dennis Sneed Ford. Salesperson Rich Sousa went above and beyond in accommodating our needs while focusing on the well being of my daughter who we bought the car for. He is sincerely attentive to the needs of a family. It was also nice to have Mr. Sneed's input on the experience. More