Dennis Sneed Ford

This will actually be my third review of Dennis Sneed Ford. I initially had a bad experience when trying to buy a used Ford truck from Mike. Mike failed to call me back numbereous times, and when I would Ford. I initially had a bad experience when trying to buy a used Ford truck from Mike. Mike failed to call me back numbereous times, and when I would call him and his response would be I was just about to call you back and I am trying really hard for you( I am sure). Mike called me after I gave them a bad review and said he was going to make it right, and asked me to take down my first review first. So, I did as he asked and wrote a good review and thought he was going to help me out getting me in a used pickup truck and be honest and fair about it. I even talked to Dennis once on the phone and he couldnt of been more of a rude, sarcastic, a$$hole. I could tell he only cared about one thing money and not customer service. So, I go through the trouble of emailing Mike photos of my trade in and all information that he requested. Only to wait two hours or more with no response (big surprise). I always had to call the dealership and they never returned any of my calls and always had an excuse for not doing so. So basically I took down my first bad review for no reason because Mike asked me to and then never did anything to help me out after the review was taken down. I took the time to send them information and photos of my trade in only to realize they wanted the bad review down so they could continue on in tricking people into thinking they were a good dealer that cared about their customers. Anyways I could go on and on, but I hope this helps with those customers looking to purchase a vehicle from an honest caring dealership, because if that is what you are looking for DO NOT GO TO DENNIS SNEED FORD. More

I just purchased my like new (to me) Ford Fusion from Dennis Sneed Ford. They were EXTREMELY helpful in the whole process from start to finish. I was looking for a certain car that they didn't have. With Dennis Sneed Ford. They were EXTREMELY helpful in the whole process from start to finish. I was looking for a certain car that they didn't have. Within hours, (I wasn't even home yet) they called me back and found the exact car I have been looking for. I traded in my old car that they gave me MORE money than I paid for the car over 4 years ago. Carey and Dennis were extremely helpful the whole time. Brain which is the finance guy, got me a rate and payment that was way lower than I would ever excepted. In the end, I would definitely recommend Dennis Sneed Ford to everyone. SUPER GREAT DEALS!!! Their cars are thousands and thousands lower than any other place I looked. If you like the laid back, non aggressive atmosphere, this is the place to go and buy your next car. They even have a real fireplace!!! More

I had a unique experience when trading in a brand new vehicle I recently purchased due to an unforeseen change of circumstances and Dennis Sneed Ford went above and beyond in assisting me to trade the ve vehicle I recently purchased due to an unforeseen change of circumstances and Dennis Sneed Ford went above and beyond in assisting me to trade the vehicle in as well as assisting me in purchasing a very good used Ford Fusion with great payments despite my credit rating. Would definitely recommend them to others..thanks More

Stay away from this dealer! Agreed on a price before I made the two hour trip because I didn't want to make the trip (gas isn't cheep) and waste everyones time if it wasn't going to work. Once it came do made the two hour trip because I didn't want to make the trip (gas isn't cheep) and waste everyones time if it wasn't going to work. Once it came down to the paperwork I was told we were 'off on the price'. At this point I explained the emails and phone conversations and to the reason I made the drive, we had a deal! In the end they are not honest nor do they keep their word. After visiting with Carey and going through all the bull of how much they have in the vehicle etc I asked it they were going to keep their word and they would not. I visited with Dennis himself to let him know what had happened (as a business owner he needed to know). One of the first things he said to me was 'do you want me to fire the salesman, I don't need him'. WHAT!! In the end I was the one out in this whole deal and Dennie could have cared less!! In my opinion I was a women who made this trip for a vehicle and they tried to screw me over! PS you can tell by the stock number if there is damage to the vehicle. If there is an 'H' that is hail etc. If there is an 'A' before the number there is no damage. That is what they told me, I guess they could have been full of it then too! More

Carl was fine. Owner uses omission and stories to fit 'facts/disclosures' in without be straight forward and honest. Definitely better business practices are lacking. We were there for 2+ hours waiting 'facts/disclosures' in without be straight forward and honest. Definitely better business practices are lacking. We were there for 2+ hours waiting to finish up paper work when we had already agreed on a price and payment. Frustrated b/c it's ultimately our fault, but integrity is lacking. Their ultimate goal is to sell the car not provide an experience....or for that matter have repeat customers. It's sad because we will need to buy 2 or 3 more vehicles in the next 5 years. More

Bought the 2011 Shelby Gt500 last week!. I worked with Carey Sneed on the deal. Overall it went good. They helped cover the cost of new tires for the back of the car. Alos no additional hidden fees. I liv Carey Sneed on the deal. Overall it went good. They helped cover the cost of new tires for the back of the car. Alos no additional hidden fees. I live in Michigan so I never saw the car in person. Carey sent me numerous pics of the car and all the info he gave me about the car was correct. Only complaints would be the car took longer than I hoped to get delivered to me (not there fault). The floor Ac does not work. This was not noted but if it's covered under warranty it isn't a big deal. Over all I'm satisfied with there service. . thanks Carey! Lucas More

Sold me a used LEMON on an " as is " deal . Dennis Sneed is the typical " Con Man " car sales guy who basically stole my 18yr old daughters hard earned money that she saved up for a car . We we Dennis Sneed is the typical " Con Man " car sales guy who basically stole my 18yr old daughters hard earned money that she saved up for a car . We were lied to and told that the car had a simple oil leak which has turned out to be a disaster . I WILL NEVER , EVER DO BUSINESS WITH THEM AGAIN !!!! More

FOLLOW UP for feedback left in March, 2012. Shame on FOLLOW UP for feedback left in March, 2012. Shame on me for not expecting any problems. I did try to amend my situation with Dennis Sneed Ford, but FOLLOW UP for feedback left in March, 2012. Shame on me for not expecting any problems. I did try to amend my situation with Dennis Sneed Ford, but to no avail. They have charged me for services that I WAS NOT to be charged for, sold me a vehicle in which they took advantage of the new Missouri inspection laws in that I had to replace two tires because of the POOR condition they were in and are less than cordial, timely and professional in responding. Luckily for me, I kept ALL documentation which was fortunately via email for a majority of it. So, I will be filing a complaint with the proper STATE organizations as well as taking the next step to retrieve approximately $500 from this dealership. Shame on them... More

Went to them because we found a good price on a vehicle that we found on line. When we arrived the vehicle was dirty. Salesman said it was because Dennis Snead had been driving it. Than said everything that we found on line. When we arrived the vehicle was dirty. Salesman said it was because Dennis Snead had been driving it. Than said everything works great and that the price would be going up on Monday. We purchased the vehicle. When we got home, we found that the DVD player didn't work. We immediately called back and were told to bring it in. We live over 60 miles away. When we got it to the shop, we were told that it would be $1500 to repair it. After balking at this, we were told that they would take one out of a vehicle on the lot and it would cost nothing. Before it was installed, we were told that it had to be ordered and would cost a total of $400. $300 would be covered by them and they wanted us to cover the other $100. Finally, Brian came out, after legal action was threatened, and said that we would only need to bring the vehicle back one more time to have the item put in at no cost. After getting the vehicle home with the new DVD player, we have a message on our answering machine from Eric that said, they forgot to do the IDOD inspection and we needed to bring the vehicle back again. This would be the 3rd trip in an large SUV that shouldn't of needed to be done. I called and talked with Brian, who said take it to any inspection station and they can do it and Dennis Snead would pay for it. 3 weeks after the vehicle was purchased, we still do not have the second key and / or key fob that was promised (it was supposedly at the auction house and would be shipped to our house). We also still don't have correct paperwork to get the title, name has now been misspelled twice and the dealership has been notified three times. More

my wife and i went there just to look, after talking with a sales rep and finding a car that she loved they gave us a price that was almost to good to be true. After a little bit of discussion with my wife a sales rep and finding a car that she loved they gave us a price that was almost to good to be true. After a little bit of discussion with my wife we agreed and made the deal. They dropped the price and gave us a great trade in deal on her old car. Highly recommended More