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Dennis Sneed Ford
Gower, MO
1,544 Reviews
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January 07, 2021
One of the worst Dealership experiences I have ever had. Vehicle I was looking at was marked down and I was told for black Friday and when I called to set appointment they said they would honor price. Ver Vehicle I was looking at was marked down and I was told for black Friday and when I called to set appointment they said they would honor price. Verified that with sales person when I arrived and printed it out so I had it with me. After deciding to make the purchase was told they couldn't honor the price "it was a mistake". Then when they were finalizing the paperwork was told the car was being inspected and everything checked out fine. Come to find out later that weekend the inspection sticker in the window under tires was marked in red "requires immediate attention". So now they sell me a car with 2 bald front summer only tires and won't do anything about it. After driving the car for 140 miles the check engine light comes on and now still nothing resolved as of 1/6. Will never recommend this dealership to anyone and will actually let everyone know to steer clear. Fraudulent misrepresentation written all over this place IMO. Whatever happened to integrity, honesty and doing the right thing. More
by krisbrockman
Verified CustomerEmployees Worked With
Rich Sousa, Austin Keithly
January 07, 2021
It was a great experience. I would highly recommend for any purchase or service you might need. Dave, McKenzie and Austin were great to work with. Merle any purchase or service you might need. Dave, McKenzie and Austin were great to work with. Merle More
by lawter11
Employees Worked With
Scott, Dave Campbell, Austin Keithly, Mckenzie Head
January 07, 2021
I had an issue with the brakes and rotors that were recently installed. When I took it back to be fixed, the service department took care of the problem quickly and professionally. And my car is like recently installed. When I took it back to be fixed, the service department took care of the problem quickly and professionally. And my car is like new! Thanks. More
by Sean Mc
Employees Worked With
Rick, Baron Washington Jr, Chris Barnes, Lance Clark
January 06, 2021
Great service team and do a great job in identifying and fixing the issue. Walked me through the process and kept me updated on the progress. fixing the issue. Walked me through the process and kept me updated on the progress. More
by dcmoppin
Employees Worked With
Chris Barnes, Lance Clark
January 05, 2021
The best experience and smoothest transaction buying a car, no pressure or nonsense just quick to the point and we purchased the car. WILL DEFINETLY BUY FROM THEM AGAIN... car, no pressure or nonsense just quick to the point and we purchased the car. WILL DEFINETLY BUY FROM THEM AGAIN... More
by david_suz
Employees Worked With
Austin Keithly, Mckenzie Head, Lee Hockensmith
January 04, 2021
Mckenzie was fantastic to work with. She was kind and helpful. The only complaint I have is that the mileage was 1000 miles more than what was listed, but after an 8 hour one way trip to buy the vehicle helpful. The only complaint I have is that the mileage was 1000 miles more than what was listed, but after an 8 hour one way trip to buy the vehicle, that wasn't a detail worth worrying about. I do wish the vehicle had been vacuumed out before we picked it up. There was dog fur and glitter all over the SUV. Otherwise, this company was friendly and helpful. Would recommend. This is a very nice vehicle and we do love it! More
by R_31
Employees Worked With
Austin Keithly, Mckenzie Head, Lee Hockensmith
December 30, 2020
Chad and Carey did their utmost best to provide me the best service I could ask for. I almost couldn't even tell it was formerly Chuck's! best service I could ask for. I almost couldn't even tell it was formerly Chuck's! More
by Jason Giovanni
Employees Worked With
Carey Sneed, Chad Sneed
December 23, 2020
It was pretty fast deal I need a car fast the saleslady McKenzie Head try to get me in a budget for a new truck but I can't afford that I like my new car deal. McKenzie Head try to get me in a budget for a new truck but I can't afford that I like my new car deal. More
by threedbob
Employees Worked With
Mckenzie Head, David White, Lee Hockensmith
December 17, 2020
Great service. Loving the car I bought and all the help with how to use all the technology with it. The Ford app. is cool too. Thank y'all so much with how to use all the technology with it. The Ford app. is cool too. Thank y'all so much More
by tlgsnewsn
Employees Worked With
Dave Campbell, David White, Lee Hockensmith
