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Dennis Sneed Ford
Gower, MO
1,544 Reviews
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April 25, 2019
Poor service I emailed and texted the dealership numerous times, I was responded to a couple times basically ignoring the info I gave them. I had to repeat the inf I emailed and texted the dealership numerous times, I was responded to a couple times basically ignoring the info I gave them. I had to repeat the information I shared about trade, payments, and many other things 3 times and the received a response saying I'll talk to my manager. She the contacted me 2 days later saying he would give 7k sight unseen for trade not addressing any other questions I had. I asked what they could do for payments and never received a response again. I have purchased a lot of vehicles and this was by far the worst experience I have ever had with a dealership. Hard to understand how this dealership stays in business with such poor follow up on potential sales. Really embarrassing service. More
by jrstocker86
Employees Worked With
Claudia Wohlgemuth
April 23, 2019
I wish I had gone somewhere else! This was the slowest moving, most frustrating transaction I've ever endured. Communication was absolutely horrible, and downright offensive at times. This was the slowest moving, most frustrating transaction I've ever endured. Communication was absolutely horrible, and downright offensive at times. I struggle to find anything that they did right. It took nearly a month to purchase the vehicle, then another 2 weeks to get their paperwork corrected for DMV. When the car arrived with an 18 inch crack across the windshield, they even attempted to bribe me to remove my prior bad review, in exchange for replacing the broken windshield. In a word, I would describe Sneed Ford as SHADY. I will advise my friends and family to stay away from Sneed! More
by Coyote85
Verified CustomerEmployees Worked With
Carey Sneed, Derrick Nolker, Chad Sneed, Claudia Wohlgemuth, Austin Keithly, Rick Moss
April 20, 2019
So disappointed I consider myself an educated person. I had been researching vehicles and prices for months. My son and I spent 6 hours today at this dealership plus I consider myself an educated person. I had been researching vehicles and prices for months. My son and I spent 6 hours today at this dealership plus 3 hours driving time to get there and back. Our experience was a disaster from the beginning. We found the vehicles we were interested in, but had to track down a salesperson for help eventually. Had to drive a golf cart to the vehicles. Our salesperson had no clue where they were even though we were pointing them out. She drove us back down to her manager to ask where they were, which they were where we told her. The 3 vehicles we wanted to look at would not start. All of them were dead. Had to drive back down and get a battery starter. Went back and she couldn’t get them started. Back down again to get mechanic. This time as she was backing the golf cart up she almost hit a car, and my son and the mechanic had to yell at her to stop! However my sons knee hit the car! Back to cars. Finally after hours of this got to drive 2. She knew nothing about them. Took a lunch break came back tested another and said I would take it. Then couldn’t get them to be clear on financing. Wanted me to start paperwork even though I kept telling them I couldn’t do it at that monthly payment, and they knew what I was willing to do financially. Waited and waited to talk to finance guy, and I finally got up and left. Also, beware that the prices look good, but there are several “buyback” vehicles. Do your research on that beforehand please. Hate leaving a poor review, not the kind of person I am, but if it helps even 1 person then I am glad I did. More
by hgiles
Employees Worked With
Mercedes
April 18, 2019
Good dealer Got a good deal Claudia was great and has always been helpful. Also Derrick did everything he could to get me a good deal and I greatly appreciated it Got a good deal Claudia was great and has always been helpful. Also Derrick did everything he could to get me a good deal and I greatly appreciated it More
by john doe
Employees Worked With
Derrick Nolker, Claudia Wohlgemuth
April 16, 2019
Great experience This dealership is great! They seem to really care about making sure you’re happy with every step of the deal. I will definitely use them again. Claud This dealership is great! They seem to really care about making sure you’re happy with every step of the deal. I will definitely use them again. Claudia was my sales women and she was superb!! More
by Lesley
Employees Worked With
Derrick Nolker, Claudia Wohlgemuth, Austin Keithly
April 15, 2019
Dave and brook aim to please It just seems that When I call w an issue granted I bought my truck 5 months ago but still they seem to bend over backwards to get me in. Dave Littlet It just seems that When I call w an issue granted I bought my truck 5 months ago but still they seem to bend over backwards to get me in. Dave Littleton not so much. mind u there has not been a lot of issues on my 2009 f150 platinum. Totally happy and will buy again. Thanks again Dave Campbell More
by scott.allen4983
Employees Worked With
David Raines, Dave Campbell
April 08, 2019
Mostly good experience Rich was good to work with. Did most of the negotiations over the phone, so was surprised and disappointed when I went to pick it up that it had a ho Rich was good to work with. Did most of the negotiations over the phone, so was surprised and disappointed when I went to pick it up that it had a horribly bald tire. Dealership wouldn't do anything about it. This didn't stop us from buying the vehicle, but it was disappointing. Otherwise, the experience was good! More
by monicabeien1
Employees Worked With
Rich Sousa, Austin Keithly, Rick Moss
April 07, 2019
New 2019 Ford EXPLORER! Trading in a 2015 Ford focus purchasing a new 2019 Ford Explorer everything went well Samantha the sales representative did an excellent job trans Trading in a 2015 Ford focus purchasing a new 2019 Ford Explorer everything went well Samantha the sales representative did an excellent job transferring the Focus and Explorer information for a smooth buying experience Thank you More
by J
Employees Worked With
Samantha Clemens, Derrick Nolker, Chad Sneed, Austin Keithly
April 07, 2019
Couldn't have been treated better! We recently purchased a used vehicle from Sneed Ford and the entire staff treated us like we were buying the most expensive vehicle on the lot. We ha We recently purchased a used vehicle from Sneed Ford and the entire staff treated us like we were buying the most expensive vehicle on the lot. We have never bought a vehicle that was such a good experience. Thank you. More
by Zelda
Employees Worked With
Carey Sneed, David Raines, Dave Campbell, Doug Devine
April 07, 2019
Outstanding Experience I purchased a very nice 2017 F-150 from Claudia. I have been searching all across the United States for this specific truck with low miles, certain c I purchased a very nice 2017 F-150 from Claudia. I have been searching all across the United States for this specific truck with low miles, certain color, all the options, etc. Sneed Ford had the exact vehicle I wanted!! I chose Claudia to be my salesperson based on previous online reviews. She was able to hold my vehicle until I flew to Kansas City, and made the very short drive up to Gower. The vehicle was exactly as described over the phone, the pictures were accurate, and there was no hidden damage at all. I was in and out in less than a couple of hours. I do not like pushy sales people and that's one of the reasons I chose claudia. Great experience, great job Claudia!!!! More
by JSFlyDad
Employees Worked With
Claudia Wohlgemuth
