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Denton Chrysler Jeep Dodge Ram
Denton, TX
900 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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900 Reviews of Denton Chrysler Jeep Dodge Ram
August 07, 2023
I scheduled an appointment on the telephone for my 2002 dodge ram 2500 diesel. I even reconfirmed my appt. and explained the issues. I had a wrecker haul it from north of Denton to their dealership which c dodge ram 2500 diesel. I even reconfirmed my appt. and explained the issues. I had a wrecker haul it from north of Denton to their dealership which cost me $100 one way. When the wrecker arrived and started unloading my truck the service man called and said I may want to change my mind since they couldn’t even look at it for 6-8 weeks. I asked why in the world did you schedule me to bring it if you can’t look at it for 2 months. He said they schedule appointments out of Houston and they didn’t know about that delay. I asked why not it’s your dealership. Duh ! Anyway I had to pay of course to tow it back to my house. Now they refuse to pay the towing because of their ineptitude. I have written headquarters in Auburn Hills, MI and Tx DMV Enforcement telling them of this wretched service. More
by Jim Leggieri
Employees Worked With
General Manager
August 05, 2023
Very poor customer service. They don’t return calls. Had to go up there to find out about my vehicle after two weeks. They say they will call you back, they don’t. One issu They don’t return calls. Had to go up there to find out about my vehicle after two weeks. They say they will call you back, they don’t. One issue I did not have them fix was worse after they looked at. Had the vehicle for three weeks and got it back covered in dust. Guess it is too much to think they could rinse it off. One of the worst service experiences I have ever had with a dealership. Very frustrating and disappointing dealing with them. More
by amoreno2506
Employees Worked With
Greg
August 01, 2023
Brought vehicle in for oil change , tire rotation balance and state inspection . Was greeted warmly . Was confirmed what would be done on vehicle and was completed in ample time . and state inspection . Was greeted warmly . Was confirmed what would be done on vehicle and was completed in ample time . More
by Bigbrannon
Employees Worked With
Jarred Mitchell
July 28, 2023
We dealt with several DCJ dealers around town and the Denton location was the most honest and transparent with us. Highly recommend Mark and Brannon in Denton. Denton location was the most honest and transparent with us. Highly recommend Mark and Brannon in Denton. More
by Level X Construction
Employees Worked With
Brannon in Finance , Mark Engman
