Denton Chrysler Jeep Dodge Ram

Tyler helped me get through the process with my warranty and help me with my rental car set-up. They did excellent work on my car. and help me with my rental car set-up. They did excellent work on my car. More

Paul was knowledgeable and helpful. His insight helped to make our decision easier. Financing was streamlined and we were in and out within an hour. His insight helped to make our decision easier. Financing was streamlined and we were in and out within an hour. More

Really great service and even washed the car. The new service area and waiting room is the best in the area. The new service area and waiting room is the best in the area. More

Kevin and the service team did a great job. I was in and out in a reasonable amount of time. Thanks! I was in and out in a reasonable amount of time. Thanks! More

The lack of communication between workers in the service department is ridiculous. Took almost 2 weeks just for them to even touch the truck. Each person in the department that I talked to told me something department is ridiculous. Took almost 2 weeks just for them to even touch the truck. Each person in the department that I talked to told me something completely different every time I called. I think its crazy that the dealership spent so much money that they could move into a new building but cant pay for workers that actually communicate with each other about the orders that they are working on. More

Professional and prompt experience with service manager and mechanic. High technology use. New facility that’s well organized and clean. and mechanic. High technology use. New facility that’s well organized and clean. More

Great service! Dropped my truck off with Kevin at 8:30, for new tires/balance/alignment and picked it up early afternoon from Tyler. Dropped my truck off with Kevin at 8:30, for new tires/balance/alignment and picked it up early afternoon from Tyler. More

After making an appointment on a Wednesday, we didn’t hear anything regarding the issues we had reported with the service dept until Friday. We adamantly clarified we needed our vehicle back as soon as hear anything regarding the issues we had reported with the service dept until Friday. We adamantly clarified we needed our vehicle back as soon as possible to pack up for our trip. The parts needed were not in stock and were told they would arrive at the latest the following Wednesday. On Wednesday we were told the parts did not arrive. Again, we clarified the urgency to get the vehicle back. With this we were told they would overnight the part and it would be no later than noon the next day to pick up the vehicle. At this time, we remembered we had issues with the wipers and requested a check. 12:00 came and went the following day. We called and were told it would be ready in the next hour. Fast forward to the next morning 3:00 AM, our planned time to leave to arrive at our expected time. Yes, it was raining and when the wipers came on we knew they had not corrected the issue. Long story short, the wiper on the driver side came off and we had to follow tail lights on the highway. We tried to find Rainex and finally were able to get the driver side somewhat working by switching the blade from the passenger side. An hour later the driver side wiper stopped completely. This fiasco was very dangerous to us and others and left us on the side of the road several times in the dark and rain. As I check the paperwork, no instruction on checking the wipers were made. I’m not can if texting a service agent and honestly will always confirm and definitely driving off with out a double check of all items. I would request Dodge get messages from their texting requirements as you never can get them on the phone. There’s got to be a better system and check out to go over everything with the same person you are working with especially on major repair work which we had aside of the wiper issue. More

They were courteous, professional, knowledgeable, eager to assist in my vehicle search, understanding, made my vehicle purchase a pleasure to assist in my vehicle search, understanding, made my vehicle purchase a pleasure More

They did a great job, worked hard to find my wife who was very particular on ehat she wanted the right vehicle and she is very happy which makes me very happy. Will definitely be back the next time. very particular on ehat she wanted the right vehicle and she is very happy which makes me very happy. Will definitely be back the next time. More