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Group 1 Mazda Denton
Denton, TX
1,666 Reviews
Group 1 Mazda Denton believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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August 13, 2026
Group one master did a great job taking care of my 15,000 mile maintenance. The waiting area is comfortable. mile maintenance. The waiting area is comfortable. More
by Abo0524
Employees Worked With
August 12, 2026
Had an issue and vehicle wouldn’t start. When I called and asked if they could fit me in the Service Advisor said “yeah I guess” then I got my service update at 11am and was asked to pay for When I called and asked if they could fit me in the Service Advisor said “yeah I guess” then I got my service update at 11am and was asked to pay for things that my service plan should cover so I called and they said they’ll leave a msg for her to call me back. I waited an hour and she didn’t. I called back and was told again they would leave her a msg to call me back - I told her that’s already been done and that person told me she will make sure my service advisor will call me back. I waited 2 hours and then called again. They said again they’ll leave a msg but I told them this would be the 3rd time. They asked me to hold again and left me on hold for 40 mins. I hung up and called back was on hold for 15 mins until I hung up and called back. I repeated that 3 times before the advisor actually got on the line with me. She kept telling me the balance will adjust but finally told me that it will be covered in my service plan. I missed a whole day of work because she didn’t get back to me after my vehicle was worked on and didn’t get back to me when I called. I didn’t get my car back until after 5 even though everything was ready around 11am. More
by cloudy_ya87
Employees Worked With
Madison
August 03, 2026
This dealership has always been good to work with on service issues that I have had with my car. service issues that I have had with my car. More
by lwhitten2717
