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Group 1 Mazda Denton

Denton, TX

Overview
Employees
Reviews
Vehicles
4.7
1,704 Reviews
Group 1 Mazda Denton believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,704 reviews

November 04, 2026

Went in for service, my first time in. I felt it wasn’t very organized. More

by cindishivers
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Conyers
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November 03, 2026

Buying a car from Group1 Mazda Denton was great! The sales representative that I worked with, Josue Villasenor, was gracious and accommodated every request I had - starting with multiple test drives More

by Pradeep Balachandran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Villasenor (5 Star)
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Nov 05, 2026 -

Group 1 Mazda Denton responded

Hello Pradeep, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2026

All ways easy to make an appointment. Afternoon is good spot for oil change. Good customer service More

by ryota.t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Conyers
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Nov 03, 2026 -

Group 1 Mazda Denton responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

November 01, 2026

Really good visit to the service department today for an oil change and tire rotation. I asked for a balance and rotation but they said the balance was good so didn’t just tack on cause they could. Servic More

by UTEPMiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy
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Nov 03, 2026 -

Group 1 Mazda Denton responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 27, 2026

I chose to visit Group 1 Mazda in Denton because they were offering a coupon for oil change $49.95. That's $50.00 less than my usual dealership. I needed my oil changed and I needed to save money. I was More

by aaronkmaher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both the man and woman I worked with were very nice
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Nov 02, 2026 -

Group 1 Mazda Denton responded

Thank you for sharing your feedback. We’re glad our team members were friendly and that you appreciated the service time and communication. However, we sincerely apologize for the scratches you discovered on your vehicle after your visit. This is not the level of care or workmanship we expect from our team, and we understand how frustrating this must have been, especially after making a long trip to take advantage of our oil change offer. We would appreciate the opportunity to learn more about your experience and discuss how we can help address your concerns. Please contact our management team directly so we can work toward a resolution. Thank you for bringing this to our attention. Tyler Mitchell General Manager Group 1 Mazda of Denton (940) 489-7100 tylermitchell@group1auto.com

October 20, 2026

Excellent service by technicians and front desk attendant, provided all information and services needed. Thank you. More

by Brenda Cabrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey conyers
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Oct 21, 2026 -

Group 1 Mazda Denton responded

Hi Brenda, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2026

I love coming here. The folks are awesome, attentive, helpful and truly make a difference. More

by monkdiana32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Service department
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Oct 15, 2026 -

Group 1 Mazda Denton responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2026

James was not helpful. Failed to properly communicate status of my vehicle. Tracey thank you for the help. More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
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Oct 15, 2026 -

Group 1 Mazda Denton responded

Thank you for your feedback. We apologize for the lack of communication regarding the status of your vehicle, as keeping our customers informed is very important to us. We appreciate you recognizing Tracey for her assistance, and we will share your feedback with our team. We value your business and the opportunity to improve your experience moving forward.     Tyler Mitchell Group 1 Mazda of Denton General Manager tylermitchell@group1auto.com

October 14, 2026

I had an oil change and tire rotation this morning. My service advisor was Tracey C. She was very efficient, friendly and helpful. That’s a welcome way to start the day. The dealership has been More

by larry.terrazas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Conyers
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Oct 15, 2026 -

Group 1 Mazda Denton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Mazda Denton. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2026

Amazing and friendly staff! We had a great experience buying my first ever brand new car! More

by elliseseale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zak Mohamed!
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Oct 15, 2026 -

Group 1 Mazda Denton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Mazda Denton. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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