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Group 1 Mazda Denton

Denton, TX

4.8
1,593 Reviews
Group 1 Mazda Denton believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,593 reviews

March 07, 2026

This is our first time using this dealership having moved from out of state. Staff was very courteous and helpful. It's was great finding a service to handle our automobile needs, just one less thing to worr More

by artgrainger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandra,
Mar 09, 2026 -

Group 1 Mazda Denton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Mazda Denton. Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2026

Second purchase here. I am very happy with the car and service. Xavier was great to work with. He went above and beyond and has followed up with me. Always nice to work wi More

by Doubletopdollar
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Quiroga
Mar 09, 2026 -

Group 1 Mazda Denton responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Mazda Denton! We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2026

I went in for a routine oil change and mentioned that I was hearing a noise from the engine area. The service team inspected the vehicle and recommended replacing the belt tensioner and both belts, saying More

by velichetigoutham
Workmanship
Recommend Dealer
No
Employees Worked With
Alessandra
Mar 07, 2026 -

Group 1 Mazda Denton responded

We truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you. Chris Hogan General Manager chogan@group1auto.com

March 02, 2026

I took my car in for an oil change. I was told it would take 1.5 hours up to 2 hours. It was done in an hour and they cleaned my car too. Looks great. More

by jhsthree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Mar 05, 2026 -

Group 1 Mazda Denton responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 01, 2026

Fast and great service. I was hoping to keep my tire that was still good More

by er12blayde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy, Ingaills service advisor
Mar 05, 2026 -

Group 1 Mazda Denton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Mazda Denton. If you have any further questions, please don't hesitate to reach out!

March 01, 2026

Mazda Denton has been professional, helpful, and. courteous in all ways. I will return if and when another car is needed. More

by james
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Villasenor---excellent follow up and sales
Mar 05, 2026 -

Group 1 Mazda Denton responded

James, we're happy you found our staff to be so supportive during your experience here at Group 1 Mazda Denton. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2026

Took about 2 hours for an oil change with appointment. To be fair a customer was giving the service writer a hard time and tied her up for about an hour arguing about an extended warranty item. That’s why More

by Msen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 07, 2026 -

Group 1 Mazda Denton responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. John Monigold Service Manager (940) 343-6910 jmonigold@group1auto.com

Mar 09, 2026 -

Msen2 responded

Overall I was happy with the service received from Group 1 Mazda. The delay did not diminish the quality of the service. Just had a problem with the waiting after the service was complete. I just hope the wait time after the completion of service will be better next time.

February 28, 2026

We’ve been going to this Mazda dealer for a while now, and it’s really the people that set them apart. The service team is professional, straightforward, and easy to work with. The facility is always clea More

by Neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy
Mar 05, 2026 -

Group 1 Mazda Denton responded

Neil, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2026

Group 1 Mazda Denton went above and beyond to make my daughters first car buying experience something that she will remember for the rest of her life. Everyone there is so nice and friendly. Highly reco More

by jep1786
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Sanchez
Mar 01, 2026 -

Group 1 Mazda Denton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 24, 2026

Leo is an excellent sales agent. Straightforward and honest. The team including the finance and the manager is easy to work with. I highly recommend to purchase your next mazda in th More

by Rei
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Ayala
Feb 28, 2026 -

Group 1 Mazda Denton responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to share your positive experience with the world. Have a great day!

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