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Group 1 Mazda Denton

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
1,597 Reviews
Group 1 Mazda Denton believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,597 reviews

March 20, 2026

I had an excellent experience at this dealership I worked with Josue, who was extremely responsive and helpful. He drove all the way to Oklahoma to get my car! The sales and finance managers were also extrem More

by dr.erinschafer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue
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Mar 23, 2026 -

Group 1 Mazda Denton responded

Hello, we're happy to hear you had such a positive experience with Josue! Thanks for the recommendation, and have an amazing day!

March 19, 2026

Alex was very helpful and responsive when I brought my car in! This dealership is further from me but I will return because they were so great! More

by Madison Bohnsack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex the Service Advisor
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Mar 23, 2026 -

Group 1 Mazda Denton responded

Hello Madison, we're happy to hear you had such a positive experience with Alex! Feel free to reach out to us if you need anything. Have a wonderful day.

March 16, 2026

Service tech forgot to put the oil change sticker on the inside windshield. Should show when the next oil service is due. More

by Travis H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
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Mar 19, 2026 -

Group 1 Mazda Denton responded

We apologize for the oversight! Rest assured, our team will always strive for perfection and we'll make sure to include the oil change sticker next time. Thank you for bringing it to our attention.

March 13, 2026

I took my vehicle to this dealership a service appointment. There was a miscommunication and charged me the wrong amount but quickly apologized and resolved the issue. There customer service is th More

by VNelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madi
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Mar 15, 2026 -

Group 1 Mazda Denton responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2026

This is our first time using this dealership having moved from out of state. Staff was very courteous and helpful. It's was great finding a service to handle our automobile needs, just one less thing to worr More

by artgrainger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alessandra,
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Mar 09, 2026 -

Group 1 Mazda Denton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Mazda Denton. Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2026

Second purchase here. I am very happy with the car and service. Xavier was great to work with. He went above and beyond and has followed up with me. Always nice to work wi More

by Doubletopdollar
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Quiroga
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Mar 09, 2026 -

Group 1 Mazda Denton responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Mazda Denton! We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2026

I went in for a routine oil change and mentioned that I was hearing a noise from the engine area. The service team inspected the vehicle and recommended replacing the belt tensioner and both belts, saying More

by velichetigoutham
Workmanship
Recommend Dealer
No
Employees Worked With
Alessandra
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Mar 07, 2026 -

Group 1 Mazda Denton responded

We truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you. Chris Hogan General Manager chogan@group1auto.com

March 02, 2026

I took my car in for an oil change. I was told it would take 1.5 hours up to 2 hours. It was done in an hour and they cleaned my car too. Looks great. More

by jhsthree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
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Mar 05, 2026 -

Group 1 Mazda Denton responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 01, 2026

Fast and great service. I was hoping to keep my tire that was still good More

by er12blayde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy, Ingaills service advisor
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Mar 05, 2026 -

Group 1 Mazda Denton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Mazda Denton. If you have any further questions, please don't hesitate to reach out!

March 01, 2026

Mazda Denton has been professional, helpful, and. courteous in all ways. I will return if and when another car is needed. More

by james
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Villasenor---excellent follow up and sales
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Mar 05, 2026 -

Group 1 Mazda Denton responded

James, we're happy you found our staff to be so supportive during your experience here at Group 1 Mazda Denton. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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