"Good people, good product!"
- Terry Hall
My wife and I had been test driving various small SUV's to find one we liked. We drove the Toyota RAV4 and the Honda CRV. We liked the Honda best but the seats were hard and my wife was very uncomfortable after only a few minutes. That was a deal breaker. We were looking for a vehicle which was comfortable, easy to drive and quiet. Our next stop was the Mazda dealership in Denton. I had contacted them through Car Pro where you get a VIP certificate and the promise of the best deal available. I was contacted by Andrew Myers, a new car sales specialist, and we set up the test drive. We were greeted at the dealership by Andrew and Rick Wick, the general manager. We knew we wanted to test drive the CX-5 mid-range Touring model and picked the color we liked (deep crystal blue mica). We were impressed immediately by the quietness of the ride, both road and wind noise seemed much less than the other vehicles we had driven. The CX-5 doesn't have the cargo area of the others but for the 2 of us it is just fine. All the personnel at the dealership were friendly and knowledgeable. Andrew was exceptional in his care for us and went over every detail of the sale and the vehicle.. With all the new electronics we were happy he went through each item in the car setting up phones, radio stations, adaptive cruise control, etc. We did get the 72 month/100,000 mile extended warrantee since we will be driving more than the 36,000 mile/3 year standard warrantee. I think we got a good deal going through Car Pro too. I would highly recommend this dealership.
"excellent product and customer service"
I had a CX-9 that was 10 years old and had a great experience owning it; and having it serviced at this dealership since moving here 5 yrs ago. They have always been polite and courteous and honest with me. We were considering several new models of cars to replace my 10 year old car, and I thought I'd want to try something new- was looking at the Volvo xc90 T6R, and the Lexus GX460, and Audi Q7; but kept coming back to cx-9 because of not only the quality and styling(and 3rd row seating) but the cost of maintenance. My other cx-9 was so reliable and rarely needed anything other than regular oil changes and maintenance. One of the sales guys had me take a test drive of the new cx-9 and it convinced me to stay with a great brand. We bought the CX-9 signature AWD and I love it. Andrew Myers handled all of the paperwork and was wonderful to work with, efficient, competent, honest, personable and not pushy. Did not love the finance guy-not as professional as could have been. He acted ticked when we didn't opt for some warrantees.
"Great place to buy a car"
- Vance Rutledge
I came in knowing exactly what I wanted, Andrew Myers gave me a good price on a CX 5. No nonsense and to the point. Don Cooper presented the warranties with an easy but practical approach.
These two dealer employees were just great.
"Sold at first sight!"
- Mazda 3 Man
Fell in love with my new Mazda 3 at first sight! I was met with service, care, respect and friendly faces. Chris was extremely knowledgeable and explained the features and benefits of the car I was purchasing. Jeremy in finance was very friendly and had my best interest in mind, smoothest transaction I have ever made in a car purchase! I felt at home as soon as I walked in the door. Chris, Jeremy and Andrew are exceptional employees in this Mazda family and they made me feel like I was part of it. Best part of the whole experience is I not only purchased an awesome automobile, I feel that I gained three new friends in the process, and you can't buy that! I want to say thank you for the great experience!
"GREAT car buying experience"
Easiest car buying experience! Andrew, Ryan and Don were great. Everyone we met there was. We picked out trim level and color, test drove, and were in and out of finance in no time. Andrew went over every detail about the car with me. I knew exactly what I was buying. We love our new CX-5.
"Very nice and helpful .."
We were impressed with all the guys that helped us ..Organized, helpful, knew what they were talking about..We will try to give out business cards to try help and sell vehicle..
I purchased a Mazda CX-5 yesterday and it was a most enjoyable experience thanks to Andrew Meyers and Ryan Rector.
Andrew was kind, courteous, personable and, of course, professional in his interactions with me. I felt he listened to me and answered all my questions. He made my buying experience very pleasant. I never felt pressured. I highly recommend Andrew and would gladly work with him again.
Ryan also treated me with courtesy and respect and made a very fair deal for the new car and my trade-in. None of the aggravating dickering and high pressure tactics that most dealerships practice.
My husband and I have now purchased or leased 5 vehicles from Classic Mazda and have had all of them serviced at Classic. The whole organization is top notch. Customer Service is NOT just a phrase with them. They DELIVER it consistently and with a smile! Love this dealership!
"Great and easy experience"
Andrew was great from start to finish. We visited on two occasions before settling on the 5 door Mazda3. We got a very good price and it was easily the best car buying experience I've had in a very long time.
"Additional comments to my first review"
My first review was about the car itself. I do want to add that Andrew Myers & Chris Garner made this experience very easy & went above & beyond to answer all questions & concerns. Be sure to ask for them.
"Very friendly staff"
The staff was very friendly and helpful without being pushy. I went in one day just to gather information. I went back a week & a half later and bought a CX5. Tareq (salesman who assisted me) left 1 voicemail and sent one email just to see if I had any questions, no high pressure sales push. When I had a question, very quick response. I would definately recommend Classic Mazda and Tareq.