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Denton Mazda

Denton, TX

Overview
Employees
Reviews
Vehicles
4.8
1,468 Reviews
Denton Mazda believes in a No Hassle selling approach with a Relaxed customer atmosphere. Our Mazda Service and Mazda Parts department are state of the art. Overall the Group1 Auto Group of Dealerships believes in customer satisfaction and they have continually been ranked with the Highest Scoring Possible for Customer Service.
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5000 S Interstate 35

Denton, TX

76210

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Showing 1,468 reviews

October 23, 2023

My wife and I received excellent service from this dealership Mazda Of Denton. Jorge was very professional and not aggressive when talking to him about the vehicle I was interested in.He answered all More

by Lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorga
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Nov 04, 2023 -

Denton Mazda responded

It's great to hear that you and your wife received excellent service from Denton Mazda and that Jorge was professional and attentive when discussing the vehicle you were interested in. Providing clear answers to your questions and addressing your concerns in a non-aggressive manner is important in creating a positive car-buying experience. It's good to know that you would consider returning to Denton Mazda in the future. Enjoy your new vehicle!

October 21, 2023

They were very helpful and got my problem fixed! I appreciate Mike’s help! Will definitely return when I need service! More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 24, 2023 -

Denton Mazda responded

We are glad to hear that the team was very helpful in getting your problem fixed and that you appreciate Mike's assistance. Knowing you had a positive experience makes it more likely for you to return when you need service in the future. We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

Always quick and easy service with Denton Mazda! Mike made my oil change quick and painless. More

by skots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 24, 2023 -

Denton Mazda responded

It's wonderful to hear that you consistently receive quick and easy service at Denton Mazda, and it's great that Mike made your oil change a quick and painless experience. Efficient and painless maintenance is always a plus. We appreciate your business. We look forward to assisting you in the future.

October 17, 2023

Chris at the Denton Mazda was really great and knew all the we need to know! More

by Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

Denton Mazda responded

It's fantastic to hear that you had a great experience and that Chris provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 15, 2023

Denton Mazda - Honest sales folks, conveniently located, top notch service and best prices if looking for a new vehicle! More

by tonjapellerin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Oct 17, 2023 -

Denton Mazda responded

Thank you for your positive feedback! It's fantastic to hear that Denton Mazda offers honest sales, top-notch service, and competitive prices for new vehicles. Your satisfaction and trust are important to us, and we're here to assist you with any further needs or questions you may have. If you're ever in the market for a new vehicle, we look forward to serving you again!

October 12, 2023

My service experience was great! I love this dealership! They are so nice and helpful! More

by specklindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Oct 12, 2023 -

Denton Mazda responded

specklindsay, Thank you for the wonderful compliment! We appreciate you choosing Denton Mazda for your Service needs and we hope to see you again! Take care until next time! Lessa Popham Customer Relations lpopham@dentonmazda.com

October 12, 2023

They were very helpful and honest. I would recommend this dealership to a friend/family member. More

by alex.curington
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Denton Mazda responded

alex.curington, Thank you very much for the recommendation and congratulations on your new Mazda! We hope to see you for Service and please do take care! Lessa Popham Customer Relations lpopham@dentonmazda.com

October 10, 2023

Great communication throughout the process, answered questions graciously, well organized and welcoming atmosphere, kind associates More

by Patricia Garvin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2023 -

Denton Mazda responded

Patricia, I am very happy to hear that you enjoyed your Sales visit with Chris Garner and our team! We always strive for an excellent experience and I thank you for sharing yours. Please let us know if you have any further questions and we look forward to seeing you for service. Lessa Popham Customer Relations lpopham@dentonmazda.com

October 09, 2023

The staff in the service department is super helpful and kept me updated while I waited. Junior especially went above and beyond to help elevate the experience. More

by kimholung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
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Oct 10, 2023 -

Denton Mazda responded

kimholung, Thank you for your kind words regarding your Service advisor Junior! I will be sure to pass along the wonderful compliment and we thank you for your business! Please take care until next time! Lessa Popham Customer Relations lpopham@dentonmazda.com

October 03, 2023

Didn't provide quote before doing a simple hitch install I provided in 2023 CX-5. Should have been easily completed under an hour. Was charged 2.5 hours after the unauthorized work was done. Told that's th More

by adam.zayas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aureliano Gonzalez
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Oct 03, 2023 -

Denton Mazda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 10, 2023 -

Denton Mazda responded

Thank you for your feedback about the unauthorized work and excessive charges for a hitch installation because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Jay Odom General Manager jodom@dentonmazda.com

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