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Denton Mazda - Service Center

Denton, TX

4.7
523 Reviews
Call Service Center (940) 489-7100

523 Reviews of Denton Mazda - Service Center

Sort by
June 05, 2025

I took my phone to the dealer to get some work on it. Asked them to check both mirrors because there weren’t working the said the divers side mirror was broken but the other is fine. Got it home and the More

by cschnick19
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garold
Report | Print
June 02, 2025

Patsy was AWSOME! Although Car shakes worst than when I brought it in . 🤨 SAD and scary! More

by Joy, joy, happy happy!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy
Report | Print
June 02, 2025

Great service, not overpriced, comfortable waiting area, with complementary snacks and beverages, and they cleaned the car! :) More

by parasol_rebirth.0q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
Report | Print
Jun 05, 2025 -

Denton Mazda responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2025

Great Service / Great Location / Great Dealership / Honest Pricing/ We will definitely be bringing our car back for service. I think this should be your next stop when you need service! More

by Santa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy Ingalls
Report | Print
May 31, 2025 -

Denton Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2025

Great deal on oil change. Courteous and prompt. The wash was good. Go there every time for service on the Mazda More

by Mleerich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki
Report | Print
May 24, 2025 -

Denton Mazda responded

Hello, thank you so much for your positive comments about Denton Mazda! Feel free to reach out to us if you need anything. Have a wonderful day.

May 18, 2025

Denton Mazda is the best dealership in Dallas area. The service department is professional and courteous. More

by Kay Moorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lessa Popham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Denton Mazda responded

Hi Kay, thank you so much for your positive comments about Denton Mazda! Feel free to reach out to us if you need anything. Have a wonderful day.

May 16, 2025

The service is wonderful and helpful. We have at least 4 cars from them and have always felt like family. The only problem is the call center that is off campus. They need better training More

by tx.yankee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy Ingalls,- service department
Report | Print
May 19, 2025 -

Denton Mazda responded

Hi, we regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me so we can work toward a resolution. Jay Odom General Manager jodom@dentonmazda.com

May 16, 2025

Garold was very pleasant to work with. He explained what they were doing & they were done within 2 hours. He also explained about my tires & when the next oil change would be due. Coul More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garold Snyder
Report | Print
May 19, 2025 -

Denton Mazda responded

Hi Donna, thank you for your kind review; we are happy to pass along your comments to Garold here at Denton Mazda! We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2025

Honest, friendly service. Fair prices. My service advisor Garold is the best. Highly recommend them More

by walfishsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garold
Report | Print
May 17, 2025 -

Denton Mazda responded

Hi, we're happy to hear you had such a positive experience with Garold! Thanks again for the recommendation, and have an amazing day!

May 12, 2025

Denton Mazda has always taken great care of me. They are very helpful and explain what is wrong. More

by Lcoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Gonzales and Xavier
Report | Print
May 15, 2025 -

Denton Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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