532 Reviews of Denton Mazda - Service Center
Very friendly and no up-sale pressure. This was the second Mazda I've brought here for service. Facility is comfortable and even offers complementary refreshments. This was the second Mazda I've brought here for service. Facility is comfortable and even offers complementary refreshments. More
Good and prompt service. Technicians very attentive to the customer needs and issues. Good listeners Technicians very attentive to the customer needs and issues. Good listeners More
Best Mazda dealership I have ever been to. Xavier the service tech is always 10/10, I always hear Kassi at service working hard and doing right by customers. Mauricio, the salesman who helped Xavier the service tech is always 10/10, I always hear Kassi at service working hard and doing right by customers. Mauricio, the salesman who helped me get my 2025 CX-30 was top notch!! He answered a text on his day off to help me out when I mistakenly texted him on Sunday when they were closed. Keith in finance was amazing as well. Great team, great dealership, and when I move further away from Denton, I'll still bring my car here. More
Service department has poor communication. Had a 2:30 appt on Friday. Told I would receive call by end of day for completion time. No phone call. I call sat morning. They had not even loo Had a 2:30 appt on Friday. Told I would receive call by end of day for completion time. No phone call. I call sat morning. They had not even looked at veh yet. I call at 2:30 and they were finally looking at it. Pick up vehicle at 5 they had not even completed the work I asked to be done. More
My first visit to have my car serviced here and I was very pleased. Patsy and Javiar (Jose) kept me well-informed, gave me a quote on replacement of the water sensor and a shock absorber, and completed t very pleased. Patsy and Javiar (Jose) kept me well-informed, gave me a quote on replacement of the water sensor and a shock absorber, and completed the work. The Service Manager, John , was very pleasant and assisted me when I was making my final payment. The final bill was above what the original estimate was, but John worked with me to settle it in an economical manner. I will definitely be returning. Many thanks to all involved. More
Very professional and clean. The service was exceptional. Patsy Ingalls wen out of her way for more than 20 minutes to help me figure out my ne car. She persisted until I had it The service was exceptional. Patsy Ingalls wen out of her way for more than 20 minutes to help me figure out my ne car. She persisted until I had it down. Just AMAZING. More
I took my phone to the dealer to get some work on it. Asked them to check both mirrors because there weren’t working the said the divers side mirror was broken but the other is fine. Got it home and the Asked them to check both mirrors because there weren’t working the said the divers side mirror was broken but the other is fine. Got it home and the passenger side mirror doesn’t work! They had my car almost a week! They told me it was going to be done in two days. I had to keep calling to find out the status on my car… so disappointed More