Derrow Shirkey Ford

The dealership was great to work with, would definitely recommend and use again in the future! recommend and use again in the future! More

Toby was both friendly and helpful without being "pushy". I would definitely go back in the future. I would definitely go back in the future. More

Dealership was great about working with me and getting me the best deal possible! Made me feel like my concerns were listened to and my questions were answered. We will be back for our next vehicle! the best deal possible! Made me feel like my concerns were listened to and my questions were answered. We will be back for our next vehicle! More

Toby and Brad were both helpful and were able to get us into a new to me Ford Edge. Very happy with my purchase. Will be going back for a car for our son in a few months. into a new to me Ford Edge. Very happy with my purchase. Will be going back for a car for our son in a few months. More

Very professional and helpful. The vehicle was very clean and the process was fast and easy The vehicle was very clean and the process was fast and easy More

No pressure tactics and smooth transition from my old vehicle to my new one. Toby was great to work with! vehicle to my new one. Toby was great to work with! More

They are really nice here. There was no waiting as soon as we decided on the car they got us and we left with a car. There was no waiting as soon as we decided on the car they got us and we left with a car. More

Purchasing the Vehicle was a great experience, even worked on getting it shipped to me. Once I got it I drove it for a week and noticed things, the Navigation wasn't working, I made an appointment sinc worked on getting it shipped to me. Once I got it I drove it for a week and noticed things, the Navigation wasn't working, I made an appointment since added a warranty. The same day I scheduled the appointment the side step stopped working. Ok least I already had an appointment. The shop called saying it needs front shocks, which makes sense why was little bouncy, the antenna is bad for the Navi, the motor went bad in the side step, also needs brakes something fierce. Estimated $4500 in work. I call up Brad the warranty guy trying to make sure what was covered, and asked about there inspection process of a vehicle. Go back to Third party inspection, which I did waive. Doing so because of Toby the sales person sounded like they really take care of there vehicles, they had the shop do a Vehicle inspection. Then got told by Nathan sounds like the shop I took to is trying to sell me stuff. I got disconnected, he did try and call back at that point I'm very disappointed and would not suggest buying from them!. More

HMMM , coerced into a rating . REALITY is ZERO > I am a Disabled Shut In . Catastrophic Health Condition .It took me this long to find this Hello Randy Shirkey ; REALITY is ZERO > I am a Disabled Shut In . Catastrophic Health Condition .It took me this long to find this Hello Randy Shirkey ; March 7 , 2022 You Sir deserve an extra paragraph . IMHO you've EMRON targeted us . Discrimination of a Disabled American , Elder abuse . Elder Financial Manipulation , False Advertisement , Deceptive Sales Tactics , Deliberate also Hidden Vehicle Damage in your Care and Custody , All but two Negotiated Sales Stipulations unfulfilled . Withholding Lien or Memorandum Title . WE did get a True Title from our Lender . We paid Late Fees I hold Darrow Shirkey Ford responsible for .. My Wife and I bought a USED 2014 Jeep Patriot on May 22 , 2021 . Your Service Department had to do a Front End Rattle Diagnose and Repair . Post Repairs as Negotiated . Darrow Shirkey Ford Dealership delivered it to our Home May 25 or May 26 . * This Repair was done , as far as I know and the Home Delivery are the only Negotiated Term of Sale Fulfilled . We dealt with ; #1 Tanner Vollmer .> "I got you covered ." I'll take care of it ." "I'll circle back ." #2 Brad Bumb > Honest , direct . no deceit . #2 Tamara > "WHAT"S the difference ?" #3 Jamie Brown > "I'll take care of it ." "I'll circle back ." I did" (NOPE) . ~Reminder USPS Federal Law has NO 'Carnac the Magnificent' Exemptions ~ . "When I get around to it ." Final Words : "That's on you ." I keep copious NOTES . I keep MAIL .USPS and Emails Both . I have in my Files many Pictures . *I do and will continue to share . I will not Talk on the Phone with anyone there @ Darrow Shirkey Ford . Nor would I avail anything we own to Darrow Shirkey Ford Service Department . * : #1 Your Delivery Driver > Was miffed I would NOT Leave our License Plate on our Trade In for him to Drive back to Ohio . IIRC , > "the Service Department said we would do this ." #2 Online Chats / Alexis and and Amy > "someone will contact you soon " #3 Now this brings this to Brad Armstrong . This is our first contact . What and why was the Transmission Plug Missing ? All are Negotiated Sales Points 1 No Paper work > Please ask Tanner Vollmer . + NO CAR FAX REPORT for the 4th Time > Please ask Tanner Vollmer . View Your Company's Advertisement .. 2 No Instructions how work Features . Please ask Tanner Vollmer . . 3 Missing Parts supplied . > (NOPE) Just one of the Pics below . FYI . I have many . Continues Please ask Tanner Vollmer . 1 Post Test Drive and Sales Day Damage done in the Care and Custody of Your Dealership . I have Many Pictures . DELIBERATE Damage IMHO . 2 Hidden damage . I have many Pictures . Want to see the Front License Plate Holder ? Ask Tanner Vollmer .I have many Pictures . 3 Insult to injury . I provided many Pics of our Trade In . Ask Tanner Vollmer . I provided the Cartridge for the CD Player as I Promised . Ask Tanner Vollmer . I gave full details concerning the Collision Damage (Deer Strike) . Ask Tanner Vollmer . We filled our Gasoline Tank on Monday . Did we get the Complimentary Fill UP ? Ask Tanner Vollmer . You will get honorable mention going forward. . THE BUCK DOESN'T STOP HERE .. Please NOTE : In All of this : 1 Buyers Regret , 2 demanding Money back , 3 demanding a Better Vehicle ~ are lacking . If you read , see , or perceive any . Please E Mail me ASAP on this issue . We seek Darrow Shirkey Ford pay for broken , obvious and hidden damaged , missing , in our Patriot . God Bless you and yours . Please Cease and Desist the Junk Mail Service Reminders . JOHNJR and Mrs Terry R Landgraver God Bless you and Yours . More