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Derrow Shirkey Ford - Service Center

Montpelier, OH

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10 Reviews

10 Reviews of Derrow Shirkey Ford - Service Center

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October 02, 2019

Very accommodating, picked up my truck from my work Great service, kind on the phone. I have looked around for service centers open on Saturday and even though they are not, they came to my work and com More

by christyrhoward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
Oct 03, 2019 -

Derrow Shirkey Ford responded

That's awesome! I love seeing reviews about how we went above and beyond to serve a customer. We do it constantly to show people how they should be treated! Thank you for the review.

October 02, 2019

Excellent service and very friendly staff I will be returning for future service and my next car purchase. Keep up the quality job and welcoming atmosphere More

by Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager , Tanner Vollmer
Oct 03, 2019 -

Derrow Shirkey Ford responded

Thank you! we're all about the welcoming atmosphere!

September 10, 2019

Above and beyond customer service. Originally when my car was towed, my insurance company towed it to someone locally. The problem was a warranty problem. Brad was very helpful in ge More

by gala_48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Sep 10, 2019 -

Derrow Shirkey Ford responded

Thank you for the review! We're glad we were able to go above and beyond in service. Sounds like your experience was wonderful! We hope you tell people you know and look forward to serving you again. Thanks again

August 16, 2019

Wow !!! Never been more satisfied!! Service department was excellent!!! Fast , professional,honest and great to work with ,not only would I recommend but I’ll be back!!! Jason was a plea More

by Showalter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason in service
Aug 16, 2019 -

Derrow Shirkey Ford responded

Sounds like you had an amazing experience with the great guys in service! We hope you tell your friends and family how awesome it was! Thanks for stopping in we hope to make every experience this good!

May 08, 2019

Fast and easy I dropped my car off for an oil change and was entertained by the salesmen. While working on my computer. Half hour later I got my papers and keys bac More

by nwo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner Vollmer
May 08, 2019 -

Derrow Shirkey Ford responded

Thank you for the positive feedback!

May 02, 2019

Keeping the car serviced as needed Always pleased on how everyone takes responsibility for my company car. I keep it serviced on a regular basis and have never been disappointed! Very More

by AFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason - Joe Boothman in the past who I really liked!
May 08, 2019 -

Derrow Shirkey Ford responded

We look forward to being consistent!

April 26, 2019

Superb service I want to personally thank Brad, the service manager for his efficiency and professionalism, in shuttling my car for service, and providing a loaner More

by Skip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad, service manager
May 08, 2019 -

Derrow Shirkey Ford responded

We are so glad we can give you a good experience so you can recommend us to your friends. Thank you for the awesome feedback it means a lot. Your loyalty means the world to us.

March 21, 2019

They were very helpful and getting me in right away and cust They do a good job at treating you like a real human being and very friendly And they were very attentive for your needs They do a very very awesome More

by Bobbi 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Derrow, James McNeal, Mika Ramirez
February 22, 2019

Very pleasant Everyone was very friendly. My car service was completed in a very timely manner and they checked in with me frequently during the process. The waitin More

by Danixjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Salay Stacey Pelland, Dan Derrow, Randy Shirkey, James McNeal, Tanner Vollmer, Pablo Jimenez, Mika Ramirez
February 11, 2019

Service vehicle There were no problems very efficient. Very timely and professional. I wouldn’t take my vehicle anywhere else for routine work. Thank you for all you More

by Elaine's Edge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason